Bed bugs. Didn’t notice until the stay was over. Can’t get a reply. Even hotels .com is being less than helpful. Awful place. Very dirty. People were sketchy.

Bed bugs. Didn’t notice until the stay was over. Can’t get a reply. Even hotels .com is being less than helpful. Awful place. Very dirty. People were sketchy.

Roach Motel… Do not stay here! Shortly after arriving to our room on the second floor, my daughter picked up one of the pillows on the bed to find a live cockroach under it. This was so disturbing, we immediately got our stuff and left. We went to the lobby desk to let them know we couldn’t stay there after finding the unwanted guest. The young lady at the desk informed me she could refund me everything for the four night stay, except the first night. She said they have a 24 hr. Cancellation policy, but I could call the manager in the morning and maybe he would refund the one night. By the morning the partial refund still had not been processed. When I called, the manager refused to give me a full refund. He said he would refund the deposit, three night stay and half the first night. When I told him that was unacceptable, he put the phone down and left me hanging. I called Wyndham Hotels and Resorts customer service and was told I had to take up the matter with the hotel management. If I had booked the room with Wyndham, they would have given me a full refund. Since I booked it through Expedia, I called them and was told the same thing, had to take it up with the hotel management. Unfortunately, the management is piss poor, just like the rooms.

Roach Motel… Do not stay here! Shortly after arriving to our room on the second floor, my daughter picked up one of the pillows on the bed to find a live cockroach under it. This was so disturbing, we immediately got our stuff and left. We went to the lobby desk to let them know we couldn’t stay there after finding the unwanted guest. The young lady at the desk informed me she could refund me everything for the four night stay, except the first night. She said they have a 24 hr. Cancellation policy, but I could call the manager in the morning and maybe he would refund the one night. By the morning the partial refund still had not been processed. When I called, the manager refused to give me a full refund. He said he would refund the deposit, three night stay and half the first night. When I told him that was unacceptable, he put the phone down and left me hanging. I called Wyndham Hotels and Resorts customer service and was told I had to take up the matter with the hotel management. If I had booked the room with Wyndham, they would have given me a full refund. Since I booked it through Expedia, I called them and was told the same thing, had to take it up with the hotel management. Unfortunately, the management is piss poor, just like the rooms.

It’s dirty, noisy, broken door, there were insects. If I can rate less than one start I will do.

It’s dirty, noisy, broken door, there were insects. If I can rate less than one start I will do.

Not amazing, but not bad! About what you’d expect for a mega cheap hotel. We only slept and showered/got ready there, so I’m not sure how it is during the day. Surprisingly quiet at night, never had any sound complaints. The staff were friendly, considerate, and helpful.

Not amazing, but not bad! About what you’d expect for a mega cheap hotel. We only slept and showered/got ready there, so I’m not sure how it is during the day. Surprisingly quiet at night, never had any sound complaints. The staff were friendly, considerate, and helpful.