Water pressure was low. Hot water was going in and out.

Although the air conditioner was noisy and the card key didn't work, they quickly dealt with the problem and were very kind. The outside noise was loud, but I wore earplugs so it didn't bother me.

Although the air conditioner was noisy and the card key didn't work, they quickly dealt with the problem and were very kind. The outside noise was loud, but I wore earplugs so it didn't bother me.

Rude lady at check in, unexpected fees for parking on top of other fees and price of the room

Rude lady at check in, unexpected fees for parking on top of other fees and price of the room

Restaurant in hotel is VERY expensive. Good food, but they tack on many fees to the bill.

Restaurant in hotel is VERY expensive. Good food, but they tack on many fees to the bill.

Loud. Old and out dated. Room directly looking down on 24 hour McDonalds drive thru. All around blah experience

Loud. Old and out dated. Room directly looking down on 24 hour McDonalds drive thru. All around blah experience

The fact that you have to pay $40 a night to park is RIDICULOUS!! Not to mention, when you take a shower, and someone else showers at the same time from another room in the hotel, the water gets cold😡

The fact that you have to pay $40 a night to park is RIDICULOUS!! Not to mention, when you take a shower, and someone else showers at the same time from another room in the hotel, the water gets cold😡

I only stayed one night and it was good.

I only stayed one night and it was good.

This hotel is very clean and comfortable. My family and I stay at this specific holiday inn every time we come to LA. Staff are super friendly and accommodations are great. We love the breakfast buffet they have, this time around we had lunch and dinner there, which we highly recommend. Food was great and from a clean kitchen.

This hotel is very clean and comfortable. My family and I stay at this specific holiday inn every time we come to LA. Staff are super friendly and accommodations are great. We love the breakfast buffet they have, this time around we had lunch and dinner there, which we highly recommend. Food was great and from a clean kitchen.

Very helpful and friendly staff. Convenient for stadiums and reasonably priced. Restaurant serves good food. Would stay here again.

Very helpful and friendly staff. Convenient for stadiums and reasonably priced. Restaurant serves good food. Would stay here again.

Great location, close to LAX. Friendly & professional staff

The Hotel was dirty. They charge for parking. A ridiculous amount in my opinion. This isn’t advertised on hotels.com that is a hidden fee. For the total we paid we could’ve stayed somewhere nicer and most likely have our parking included

The Hotel was dirty. They charge for parking. A ridiculous amount in my opinion. This isn’t advertised on hotels.com that is a hidden fee. For the total we paid we could’ve stayed somewhere nicer and most likely have our parking included

First of all Expedia attempted to charge my card and cancelled my trip when I chose the option to pay at hotel. Well my account thought the charge was fraud so blocked it and then my stay was cancelled. The associate at Expedia was rude and impatient the managers at the hotel didn’t seem like they wanted to help me and had LIED and told me that Expedia already called them and my stay was cancelled when I was on the phone with Expedia and NO ONE TALKED TO THEM BECAUSE NO ONE WAS ANSWERING THEIR PHONE. Probably will never use Expedia because of this or Hotels.com to find places to stay just horrible service all around

Extremely old hotel, bathrooms need to be remodeled, the carpet feels really old and dirty, the lobby is the only nice part

First of all Expedia attempted to charge my card and cancelled my trip when I chose the option to pay at hotel. Well my account thought the charge was fraud so blocked it and then my stay was cancelled. The associate at Expedia was rude and impatient the managers at the hotel didn’t seem like they wanted to help me and had LIED and told me that Expedia already called them and my stay was cancelled when I was on the phone with Expedia and NO ONE TALKED TO THEM BECAUSE NO ONE WAS ANSWERING THEIR PHONE. Probably will never use Expedia because of this or Hotels.com to find places to stay just horrible service all around

Extremely old hotel, bathrooms need to be remodeled, the carpet feels really old and dirty, the lobby is the only nice part

I booked this hotel well in advance of our trip, for two queen beds. I’m traveling with my husband and our three children. We came to Los Angeles to celebrate the end of my daughter’s chemo therapy by seeing Meghan Trainor at the Forum. We arrived after the concert and the first thing I noticed is the entrance is a little difficult to get into. There’s a McDonald’s in the front.. I pulled up to the front doors, went to check in and was told that we were placed in a handicap room with one queen bed and a twin. Let me clarify that I did reach out to the hotel and ask for an early check in. When the day of check in came, I didn’t hear anything. Check in is at 3pm so by 2 pm I reached out and asked if the room would be ready early and I received a response saying we could come right then but it was already after 2 and we had a concert to get to. So that didn’t work out… So we arrived after the concert and I was told we only had a room with one queen and one twin, I was taken aback. There’s no way that’s going to work for my family. I asked her if there were any extra beds, she said no. I asked if there was a rate difference she said no. I asked if there was anything with two queen beds like I paid for and she said no. I’m curious if they just switched us over to the handicap because it was readily available for early check in? If they would have asked if we were okay with the handicap room for early check in, I would have said no thank you. It was mostly unpleasant.

I booked this hotel well in advance of our trip, for two queen beds. I’m traveling with my husband and our three children. We came to Los Angeles to celebrate the end of my daughter’s chemo therapy by seeing Meghan Trainor at the Forum. We arrived after the concert and the first thing I noticed is the entrance is a little difficult to get into. There’s a McDonald’s in the front.. I pulled up to the front doors, went to check in and was told that we were placed in a handicap room with one queen bed and a twin. Let me clarify that I did reach out to the hotel and ask for an early check in. When the day of check in came, I didn’t hear anything. Check in is at 3pm so by 2 pm I reached out and asked if the room would be ready early and I received a response saying we could come right then but it was already after 2 and we had a concert to get to. So that didn’t work out… So we arrived after the concert and I was told we only had a room with one queen and one twin, I was taken aback. There’s no way that’s going to work for my family. I asked her if there were any extra beds, she said no. I asked if there was a rate difference she said no. I asked if there was anything with two queen beds like I paid for and she said no. I’m curious if they just switched us over to the handicap because it was readily available for early check in? If they would have asked if we were okay with the handicap room for early check in, I would have said no thank you. It was mostly unpleasant.

The hotel and staff were wonderful. The shuttle was awful. We waited at the airport for 1an1/2 hours.

The hotel and staff were wonderful. The shuttle was awful. We waited at the airport for 1an1/2 hours.

- No room service. We have to go to reception for new towels and they didn’t bother to say we will send to your room, reception was wait and take - water drained so slow. In tub it’s like pool. - looks new but found old. - room was big in space, but carpet was like dirty. A foul smell was there

- No room service. We have to go to reception for new towels and they didn’t bother to say we will send to your room, reception was wait and take - water drained so slow. In tub it’s like pool. - looks new but found old. - room was big in space, but carpet was like dirty. A foul smell was there

Hotel was basic. When I stepped in the tub it felt like I was walking on a water bed due to a water leak somewhere in the shower. $40 a night for parking is ridiculous especially when parking at the Hyatt Regency in Westlake Village, CA is only $12. Which is a much better area compared to where the Holiday Inn is located.

Hotel was basic. When I stepped in the tub it felt like I was walking on a water bed due to a water leak somewhere in the shower. $40 a night for parking is ridiculous especially when parking at the Hyatt Regency in Westlake Village, CA is only $12. Which is a much better area compared to where the Holiday Inn is located.