Showed up at 2 for a 530 football game in Ft collins. They had a strict 3pm check in policy. Once 3pm arrived, there was a long line. 15 minuites later we get checked in and there was onlt 1 BR even though I reserved a 2BR on Expedia/Hotels.com. The propoerty was sold out as were all the near by proporties. Expedia/Hotels.com do not have a phone number to call and we were late. I had to secure additional lodging after the game at 9pm. Finally found a virtual agent on the app (not intuitive at all) and after another 20 mintues on hold they offered me $25 for a $170 reservation. I did not take it Zero stars for Expedia.

Showed up at 2 for a 530 football game in Ft collins. They had a strict 3pm check in policy. Once 3pm arrived, there was a long line. 15 minuites later we get checked in and there was onlt 1 BR even though I reserved a 2BR on Expedia/Hotels.com. The propoerty was sold out as were all the near by proporties. Expedia/Hotels.com do not have a phone number to call and we were late. I had to secure additional lodging after the game at 9pm. Finally found a virtual agent on the app (not intuitive at all) and after another 20 mintues on hold they offered me $25 for a $170 reservation. I did not take it Zero stars for Expedia.

No ac carpets floor very dirty bugs got bit in my leg by multiple bugs tv didnt work till they got a new cord the lamps didnt work staff were all druggies but manager

No ac carpets floor very dirty bugs got bit in my leg by multiple bugs tv didnt work till they got a new cord the lamps didnt work staff were all druggies but manager

It was reasonably priced. The rooms were available on a busy college football weekend. The staff was excellent. The breakfast was decent. The beds need upgrading. The bathroom was clean and had generous personal care products. It seemed to be clean. The area seemed safe, even with the interstate nearby.

I was really disappointed, Elevator broke, TV remote not functional, Breakfast was never ready @ 6, found a dirty sock in the room, beds hard as a rock, electrical plugs wouldn't hold chargers (too wore out), waited at front desk for 10 minutes to check out, and finally just left cards on counter and left

Unfortunately when I arrived the woman working told me that the room I booked wasn’t available but let me know I could call who I booked with and get a refund. She assured me that I would not be charged. I ended up having to book another hotel that night. I have been in contact with both Expedia and the hotel and have yet to be issued a refund. I don’t recommend booking here. I stayed at another Baymont hotel in Rawlins and they were great. This one just wasn’t it. Pretty frustrating still trying to get a refund for their mistake.

just felt unsafe here. burn holes in carpet in room bugs on floor. dirty walls in room

Bed bugs, several very drunk people in the lobby with rude aggressive behavior. Someone being arrested in the parking lot when arrived. Prostitutes going door to door inside hotel. Did not stay, and they have not credited our charges. Have logged a case with parent company of Baymont/Wyndham

Don’t stay here. The room are a mess and the elevator has been broken for over a year

Don’t stay here. The room are a mess and the elevator has been broken for over a year

Will not be staying here again, the bed was not comfortable at all and there were bed bugs as well, we did not enjoy out stay at all.

Will not be staying here again, the bed was not comfortable at all and there were bed bugs as well, we did not enjoy out stay at all.

While the staff was friendly the fact that the elevator was down and i was placed on the third floor was inconvenient taking bags up and down

Worn carpet, room smelled bad - awful really. Holes in drapes. Holes in walls. Carpet sticky- gross! Thank goodness they have very nice staff.

Old and run down, given a room without working a/c and staff was aware it didn’t work.

Old and run down, given a room without working a/c and staff was aware it didn’t work.

This place is a dump in the hood! Homeless people everywhere outside, sketchy neighborhood, not clean or kept at all. I am not positive the pictures are from this hotel or stock photos. I was scare to leave my car overnight and happy to make it out safe the next day.

This place is a dump in the hood! Homeless people everywhere outside, sketchy neighborhood, not clean or kept at all. I am not positive the pictures are from this hotel or stock photos. I was scare to leave my car overnight and happy to make it out safe the next day.

The hotel was dirty it had black specs on the white sheets the bed where dirty. The front desk was ghetto

You could feel the springs in the mattress, carpets stained and peeling paint on walls.

You could feel the springs in the mattress, carpets stained and peeling paint on walls.

It was a busy night which is understandable however my room's microwave was extremely dirty, the lamps did not work, staff was stressed due to lack of clean rooms and the TV did not work

It was a busy night which is understandable however my room's microwave was extremely dirty, the lamps did not work, staff was stressed due to lack of clean rooms and the TV did not work

No stay!! They had no room for me despite my reservation, itinerary and payment!

No stay!! They had no room for me despite my reservation, itinerary and payment!

I had two confirmed rooms at this hotel but when we arrived rooms were not available. We searched several hotels and finally found two rooms at Days Inn. Very unprofessional service. Now it is back to Hilton and Marriott. Out with Wyndham and Expedia.

First off, the people working at the hotel were very nice and helpful. That being said, we felt like the rating and description online were misleading. The hotel was overbooked and they were turning away people when we showed up. We did get a room, but it was tiny and only had two double beds instead of two queens. That made for a close couple of nights for four adults sharing a room. The hotel is in need of updates and is somewhat threadbare. Also, people need to know that there’s no elevator, so be prepared to haul your bags up and turn from the third floor. The main thing the hotel has going for it is the staff who are doing the best they can with what they have to work with. The pictures and ratings on the websites are misleading so be warned.

First off, the people working at the hotel were very nice and helpful. That being said, we felt like the rating and description online were misleading. The hotel was overbooked and they were turning away people when we showed up. We did get a room, but it was tiny and only had two double beds instead of two queens. That made for a close couple of nights for four adults sharing a room. The hotel is in need of updates and is somewhat threadbare. Also, people need to know that there’s no elevator, so be prepared to haul your bags up and turn from the third floor. The main thing the hotel has going for it is the staff who are doing the best they can with what they have to work with. The pictures and ratings on the websites are misleading so be warned.

I had two confirmed rooms at this hotel but when we arrived rooms were not available. We searched several hotels and finally found two rooms at Days Inn. Very unprofessional service. Now it is back to Hilton and Marriott. Out with Wyndham and Expedia.

Great location

Great location