Overall, the environment and condition are good.

There was a lot of wear-tear in the furniture. conceige was not too helpful.

Overall, the environment and condition are good.

There was a lot of wear-tear in the furniture. conceige was not too helpful.

Great staff, decent breakfast, amazing location. I saw the difference between the regular and superior room. A superior room, if available, is quite a lot nicer. And depending on booking timing, superior room may not even be more expensive. Overall very convenient location and great experience. If you’re a larger person it will feel small, like most Japanese hotels.

Great staff, decent breakfast, amazing location. I saw the difference between the regular and superior room. A superior room, if available, is quite a lot nicer. And depending on booking timing, superior room may not even be more expensive. Overall very convenient location and great experience. If you’re a larger person it will feel small, like most Japanese hotels.

A good clean hotel right above Osaka stations. Very quiet despite being above a very busy train station. Being right over Osaka station gives you access to the JR and local metro lines. Lots of restaurants and large malls around the area as well

A good clean hotel right above Osaka stations. Very quiet despite being above a very busy train station. Being right over Osaka station gives you access to the JR and local metro lines. Lots of restaurants and large malls around the area as well

The staff are very friendly and helpful. Room is a little small but nice 👍…

The staff are very friendly and helpful. Room is a little small but nice 👍…

I have stayed at this hotel many times over the last 15 years, the upgrades have been great. The condition of the rooms has maintained the standards since it was new.

I have stayed at this hotel many times over the last 15 years, the upgrades have been great. The condition of the rooms has maintained the standards since it was new.

Excellent location for transportation and shopping, room is clean, size is ok.

Excellent location for transportation and shopping, room is clean, size is ok.

Amazing location, lots to do in the area, comfy bed, great service, good breakfast

good

Signage to find the hotel was limited in the confusing Osaka Station. The bathroom smelled and needed a deep clean. Staff were very friendly.

Signage to find the hotel was limited in the confusing Osaka Station. The bathroom smelled and needed a deep clean. Staff were very friendly.

I love it so much I extended my stay.

I love it so much I extended my stay.

It is very convenient. Wonderful staff and very clean. Plenty of amenities. I just wish the beds and pillows would be a little fluffier and softer. But this appears o be the norm across the board in all the hotels we stayed in Japan. I would choose this hotel again for sure.

It is very convenient. Wonderful staff and very clean. Plenty of amenities. I just wish the beds and pillows would be a little fluffier and softer. But this appears o be the norm across the board in all the hotels we stayed in Japan. I would choose this hotel again for sure.

First part of stay at this hotel was with a tour; we extended our stay after our tour ended and were made to move to another floor--we were told we booked a 'different concept'. Basically, the furnishings/decor of room are different. Hotel is clean, safe and quiet despite being 'in the middle of it all'. That being said, Location. Location. Location! Hotel is very conveniently location at Osaka station with 3 major department stores within walking distance within train station. We would stay here again for location alone. Only complaint is their buffet breakfast choices/variety does not change/rotate. The dinning staff were very attentive if you have a food allergy--they give you a paper with what dishes/food to avoid daily.

First part of stay at this hotel was with a tour; we extended our stay after our tour ended and were made to move to another floor--we were told we booked a 'different concept'. Basically, the furnishings/decor of room are different. Hotel is clean, safe and quiet despite being 'in the middle of it all'. That being said, Location. Location. Location! Hotel is very conveniently location at Osaka station with 3 major department stores within walking distance within train station. We would stay here again for location alone. Only complaint is their buffet breakfast choices/variety does not change/rotate. The dinning staff were very attentive if you have a food allergy--they give you a paper with what dishes/food to avoid daily.

Hotel was extremely convenient for our travels.

Hotel was extremely convenient for our travels.

Nice crews

Nice crews

Not at the same level of other Granvia hotels related to the breakfast, service in the room etc.

Not at the same level of other Granvia hotels related to the breakfast, service in the room etc.

bathtub is little bit slippery. and bathroom is small.

bathtub is little bit slippery. and bathroom is small.