It was ok but it costs too much per week to not be able to do some upgrades to the facility.

It was ok but it costs too much per week to not be able to do some upgrades to the facility.

This property was overbooked after they made a reservation for us to stay. Charged us for room and cancellation and we didn't even stay at hotel.

This property was overbooked after they made a reservation for us to stay. Charged us for room and cancellation and we didn't even stay at hotel.

I honestly was content and was willing to deal with the minor thing but the manager was just rude and i can no longer take his rudeness. Nobody explained policy to us. My son was outside with no shirt on getting something out the car. Instead of the manager stating he os the manager and hotel policy is that when outside a shirt must be worn he just walked up to 15 lyear old no badge or clothing that shows he works there and told my son he needed to have shirt on. My son of course reacted thinking he some stranger walking up. I explained to my son that was manager and both my son went in apologized and explained he should come to prople with different approach. Today I asked for towel and was told i needed to pay a fee for exchange of towel or wait til next week to get house keeping. This is ridiculous!! I told him since im doing a brand new reservation and basically paying more can you switch my room b3cause the bathroom has hole in the wall and before i can explain that the curtain was also too short and water goes everywhere and i seen a roach the day before which i did not report because i was in hopital the day before. By the time i got bck office was clothes so my intention was already to request new room whichnis why i did not extend my stay but book new reservation. The man had cut me off and said im playing with him like what...im a geown woman i dont have time to play. I have 6 weeks before my house ready. So if im going to spend almost 600 on room i want respect

I honestly was content and was willing to deal with the minor thing but the manager was just rude and i can no longer take his rudeness. Nobody explained policy to us. My son was outside with no shirt on getting something out the car. Instead of the manager stating he os the manager and hotel policy is that when outside a shirt must be worn he just walked up to 15 lyear old no badge or clothing that shows he works there and told my son he needed to have shirt on. My son of course reacted thinking he some stranger walking up. I explained to my son that was manager and both my son went in apologized and explained he should come to prople with different approach. Today I asked for towel and was told i needed to pay a fee for exchange of towel or wait til next week to get house keeping. This is ridiculous!! I told him since im doing a brand new reservation and basically paying more can you switch my room b3cause the bathroom has hole in the wall and before i can explain that the curtain was also too short and water goes everywhere and i seen a roach the day before which i did not report because i was in hopital the day before. By the time i got bck office was clothes so my intention was already to request new room whichnis why i did not extend my stay but book new reservation. The man had cut me off and said im playing with him like what...im a geown woman i dont have time to play. I have 6 weeks before my house ready. So if im going to spend almost 600 on room i want respect

Enjoyed our stay

Enjoyed our stay

It was like a episide of cops..loud music and numerous underage youth drinking andnwalking around in the parking lot and in dron of the rooms..Dangerous

It was like a episide of cops..loud music and numerous underage youth drinking andnwalking around in the parking lot and in dron of the rooms..Dangerous

An extended stay hotel should have dishes, pots & pans, silverware, etc. This place had none of these. No hand towels in the bathroom. TV did not work, microwave did not work. All the smoking outside the room made the room stink & butts were everywhere. The carpet was filthy. I don't have a problem with a place being a little worn but this place was dirty. People staying there would fight, play loud music at 1:00 a.m. I should have stayed at a much cheaper hotel with better amenities.

An extended stay hotel should have dishes, pots & pans, silverware, etc. This place had none of these. No hand towels in the bathroom. TV did not work, microwave did not work. All the smoking outside the room made the room stink & butts were everywhere. The carpet was filthy. I don't have a problem with a place being a little worn but this place was dirty. People staying there would fight, play loud music at 1:00 a.m. I should have stayed at a much cheaper hotel with better amenities.

The front desk clerk was extremely nice. The room was not the best. Beds clean. Floors were dirty. Counters falling apart. 2 microwaves because one didn't work. The bathroom had stains on counters and walls. Mold around windows. The outside sidewalks never swept. There was nothing but dirt and trash. Cigarettes everywhere. The people were nice. The pictures on the website are definitely not accurate. I do not plan to ever stay there again.

The front desk clerk was extremely nice. The room was not the best. Beds clean. Floors were dirty. Counters falling apart. 2 microwaves because one didn't work. The bathroom had stains on counters and walls. Mold around windows. The outside sidewalks never swept. There was nothing but dirt and trash. Cigarettes everywhere. The people were nice. The pictures on the website are definitely not accurate. I do not plan to ever stay there again.

It smelled like roach spray as soon as i walked in. There was still trash from the previous guests. When i woke up there were roaches in multiple places

It smelled like roach spray as soon as i walked in. There was still trash from the previous guests. When i woke up there were roaches in multiple places

The condition of the room was not good. The carpet was disgusting, making your socks dirty when walking in them. The faucets continuously dripped and the sink and countertops were stained.

The condition of the room was not good. The carpet was disgusting, making your socks dirty when walking in them. The faucets continuously dripped and the sink and countertops were stained.

Checked in and someone was sleeping in the room so he moved us twice and the room was dirty - sheets tub sink nasty and smelled so bad couldn’t sleep stay away from this property

Checked in and someone was sleeping in the room so he moved us twice and the room was dirty - sheets tub sink nasty and smelled so bad couldn’t sleep stay away from this property

Dirty room, strong smell of marijuana that stayed on our clothes even after we left. Overall bad experience because of the la k of cleanliness and comfort in the room.

Dirty room, strong smell of marijuana that stayed on our clothes even after we left. Overall bad experience because of the la k of cleanliness and comfort in the room.

The rooms were good, but Terrible Services. The lady at the Front Desk was hardly up front and act like she didn't want to be there. I wouldn't recommend this hotel to anyone

The rooms were good, but Terrible Services. The lady at the Front Desk was hardly up front and act like she didn't want to be there. I wouldn't recommend this hotel to anyone

No housekepping. You have to buy your towels for new ones. They dont take cash.

No housekepping. You have to buy your towels for new ones. They dont take cash.

There was no one to check me in when I arrived and I was forced to find another hotel to stay at.

There was no one to check me in when I arrived and I was forced to find another hotel to stay at.

Quiet

Quiet

the worst hotel I have ever stayed in to date. the environment is horrible, I liked the extended stay America chain and trusted it, which is why I stayed, but I can't imagine having this terrible experience. When we arrived to check in there was a couple already complaining about the bad smell, I don't know what I heard, but when we got to the room I almost vomited, without exaggeration it was an unbearable smell, dirty with cockroaches, dirty walls, drug smell from the rooms next door , it's not a family hotel environment, I wanted to run to another hotel but we were tired and I went to study on a course and I couldn't waste time on that because it could harm my grades if I arrived late.

the worst hotel I have ever stayed in to date. the environment is horrible, I liked the extended stay America chain and trusted it, which is why I stayed, but I can't imagine having this terrible experience. When we arrived to check in there was a couple already complaining about the bad smell, I don't know what I heard, but when we got to the room I almost vomited, without exaggeration it was an unbearable smell, dirty with cockroaches, dirty walls, drug smell from the rooms next door , it's not a family hotel environment, I wanted to run to another hotel but we were tired and I went to study on a course and I couldn't waste time on that because it could harm my grades if I arrived late.