Staff was really helpful especially lettings is shower at spa after checkout due to fishing trip - was very helpful on arrival and departure

Staff was really helpful especially lettings is shower at spa after checkout due to fishing trip - was very helpful on arrival and departure

Nice large room, with hot water in the bathroom sink.

Nice large room, with hot water in the bathroom sink.

Hotel management didn't take care of guest safety until i highlight to them regarding corridor light was not in working condition i reproted to receiption 5 times than they willing to replace the light bulb the staff even lie to me that its already done but i went up i check nothing was done that mean the staff is not doing thier duties to protct guest interest.

Hotel management didn't take care of guest safety until i highlight to them regarding corridor light was not in working condition i reproted to receiption 5 times than they willing to replace the light bulb the staff even lie to me that its already done but i went up i check nothing was done that mean the staff is not doing thier duties to protct guest interest.

The room itself was nice. We had the ocean view king suite. The view from the balcony was great. The staff was very nice and helpful. The spa of the hotel was very nice. The a/c of the bed room was bad. During the night the temperature was not stable at . The temperature of the air current varied a lot which made the sleeping unpleasent. We didn't like the fitted carpet of the room. It felt dirty on some places. The bathroom floor seemed to have some grime as well. The coffee at the breakfast was cold and the techo music on the breakfast didn't fit the atmosphere. The general pool section was a little bit poor and the water in the pool was cold.

The room itself was nice. We had the ocean view king suite. The view from the balcony was great. The staff was very nice and helpful. The spa of the hotel was very nice. The a/c of the bed room was bad. During the night the temperature was not stable at . The temperature of the air current varied a lot which made the sleeping unpleasent. We didn't like the fitted carpet of the room. It felt dirty on some places. The bathroom floor seemed to have some grime as well. The coffee at the breakfast was cold and the techo music on the breakfast didn't fit the atmosphere. The general pool section was a little bit poor and the water in the pool was cold.

Good service and breakfast very good. The place was clean and air condition was running good.

Good service and breakfast very good. The place was clean and air condition was running good.

We were given an upgrade to our booking on arrival so extremely pleased. The downside, as with many larger hotels is the staff. The staff at breakfast looked as if they didn't want to be there and more interested in talking to each other rather than replenishing the food. Choice of food was good if it was there. The information stated that there 2 bars. The sky bar was out if action and the other was a coffee bar.

We were given an upgrade to our booking on arrival so extremely pleased. The downside, as with many larger hotels is the staff. The staff at breakfast looked as if they didn't want to be there and more interested in talking to each other rather than replenishing the food. Choice of food was good if it was there. The information stated that there 2 bars. The sky bar was out if action and the other was a coffee bar.

Paper thin walls made it hard to sleep as our next for neighbours were up all hours socialising. The photos to the swimming pool did it no justice. Breakfast was below par. Staff were friendly,but lacked communication. A very tired looking and feeling hotel..2 Star yes,def not 4 Star

Paper thin walls made it hard to sleep as our next for neighbours were up all hours socialising. The photos to the swimming pool did it no justice. Breakfast was below par. Staff were friendly,but lacked communication. A very tired looking and feeling hotel..2 Star yes,def not 4 Star

I loved their service of hotel all over. They are really nice to customers. Not too much for everything. Breakfast need more variety I think.

I loved their service of hotel all over. They are really nice to customers. Not too much for everything. Breakfast need more variety I think.

Some of the staff are not friendly, maybe they are frustrated of serving people from China? When I checked out, front desk lady asked me about a pair of the cheap indoor slipper then I realized they even reuse it, that's disgusting although she did say they would clean it before giving it to the next guest.

Some of the staff are not friendly, maybe they are frustrated of serving people from China? When I checked out, front desk lady asked me about a pair of the cheap indoor slipper then I realized they even reuse it, that's disgusting although she did say they would clean it before giving it to the next guest.

The hotel is so amazing, great service by hotel staffs; all of them are very nice. The room is spacious, clean, and comfortable. Location wise, walking distance to night market, beach and easy to search for food. Mud bath which the hotel offer is great. We are so enjoyed staying in Galina Nha Trang.

The hotel is so amazing, great service by hotel staffs; all of them are very nice. The room is spacious, clean, and comfortable. Location wise, walking distance to night market, beach and easy to search for food. Mud bath which the hotel offer is great. We are so enjoyed staying in Galina Nha Trang.

hotel was great... 5-10 min walk to the beach. we specially enjoyed the mud bath at the spa facilities. Plenty of places to eat around.

hotel was great... 5-10 min walk to the beach. we specially enjoyed the mud bath at the spa facilities. Plenty of places to eat around.

Weather was amazing and very close to everything. Great views of the ocean. Would highly recommend getting the suite for superb view.

Weather was amazing and very close to everything. Great views of the ocean. Would highly recommend getting the suite for superb view.

Swimmingpool was dirty There was ni information for us about de beach, swimmingpool and more. Englisch wasn't that good. Only the brackfast was really good.

Swimmingpool was dirty There was ni information for us about de beach, swimmingpool and more. Englisch wasn't that good. Only the brackfast was really good.

Nice location, but room and amenities offered do not match the room rate. I've been traveling to Vietnam for 10 years and based on the room rate, I expected to get a lot. However, my room had no internet and had to constantly go back down to the lobby to get on the internet. The hotels hallways has no A/C, so I continued to sweat until I got to my hotel. The pool was green and had seating only enough for 3 or 4 people. Fitness room was a joke! From my hotel room window, I could see the Novotel Hotel, which is where I should have stayed. Definitely one of the most overpriced hotels I've stayed at. Paid over $100 a night and couldn't get internet in my room, due to the weak WiFi service on the 11th floor. Only plus I would give the hotel is that the breakfast was pretty decent and offered a wide variety. Nha Trang is definitely crowded with Russians and hotel itself reminded me of hotels I've stayed at in Moscow and St. Petersburg. Definitely would not stay there again, when in Nha Trang.

Hotel and rooms are spacious and clean. Very poor wifi; I ask for better Wifi but they didn't send anyone to take care of it.

Hotel and rooms are spacious and clean. Very poor wifi; I ask for better Wifi but they didn't send anyone to take care of it.

Very much an "okay" experience. Some of the hotel staff were extremely courteous and friendly, others seemed beleaguered by the waves upon waves of Western (mainly Russian) tourists coming in and out of the hotel. My first room had a stain on the bed, non-existant wifi signal, and was right next to construction. They happily moved me to another room, albeit not as "premium" as I had purchased. The new room was clean enough, and the staff were very accommodating. The spa packages are very mediocre, and you have to spend premium money to get a massage without a bunch of other tourists (See: more Russians) in the room. By the elevators on top of the No Smoking signs were freshly smoked cigarette butts, though I can't really blame the hotel for their renegade clientele. I had amazing experiences throughout Vietnam at hotels with less stars and for a lower price, though I felt that way about all of Nha Trang so I may be biased. For their part, the hotel definitely did a good job at trying to accomodate, and I hate to belittle their attempts, but I have to be honest: I didn't have the greatest experience at this hotel. The location is pretty great and by the second room I had a fantastic view of the beach. My friend had a similar experience at his "four-star hotel" so maybe it's just Nha Trang?

Must check out the spa!!! Very central location, reasonable rate and decent buffet breakfast for the room price we paid. Front staff were very helpful and courteous.

Must check out the spa!!! Very central location, reasonable rate and decent buffet breakfast for the room price we paid. Front staff were very helpful and courteous.