Good location and next to subway Opposite have a 24 hrs supermarket Lots of eatery nearby Hotel provide lounge service too

Good location and next to subway Opposite have a 24 hrs supermarket Lots of eatery nearby Hotel provide lounge service too

Pretty good

Pretty good

Our 6 night stay was excellent because of the top notch service and customer relations. All of the staff members we encountered were both friendly and helpful. The buffet breakfast was superb and so was the location in relation to the subway. We are already planning our next stay!!

Our 6 night stay was excellent because of the top notch service and customer relations. All of the staff members we encountered were both friendly and helpful. The buffet breakfast was superb and so was the location in relation to the subway. We are already planning our next stay!!

Very well presented hotel and very convenient for shopping and restaurants.

Stayed here for our 3 days Osaka trip.The room was good enough for 2 people. I was at the Premier floor and have access to the Premier lounge from 4pm to 9pm they had snacks, sweets, drinks and alcohol unlimited. Everyday they stock my fridge with beverages. The staff was nice just had some difficulty communicating with the front desk whenever I approach themZ Need more staff who can be fluent in English. Thanks

What this hotel has going for it is cleanliness. All goes downhill from there. The staff are very ignorant and uncaring to foreign guests. My daughter and I bought some food items from the 711 right beside the hotel and sat down at the cafe patio to eat. A cafe employee came outside and asked us why we were there and if we had a ticket. Shocked, I told her we were guests of the hotel and she reluctantly backed off. I believe this was racially motivated as we are South Asian with brown skin. Later I went inside to report this to the manager but the woman at front desk would not allow me to report this. Never in our home country of Canada have we been treated so poorly. If you are Japanese, this hotel is welcoming. If you are brown skinned like us, stay well away as they are passive aggressive hostile towards people of colour.

Location is good, very close the Osaka metro exit; it also takes short time to move to the downtown or the main stations. Nice breakfast and have many choices. Staff is kind as well. Room is clean. However, there is no internet connected smart TV in the room, which means you cannot cast your phone content such as YouTube or Netflix onto the TV. I believe this is a four stars hotel but the TV should be upgraded.

Location is good, very close the Osaka metro exit; it also takes short time to move to the downtown or the main stations. Nice breakfast and have many choices. Staff is kind as well. Room is clean. However, there is no internet connected smart TV in the room, which means you cannot cast your phone content such as YouTube or Netflix onto the TV. I believe this is a four stars hotel but the TV should be upgraded.

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Fabulous hotel. Exceed expectations

Fabulous hotel. Exceed expectations

The subway is just beside the hotel. There are two 24 hours marts to buy the stuff you need.

The subway is just beside the hotel. There are two 24 hours marts to buy the stuff you need.

We loved our 6 night stay here The staff were welcoming and friendly. Our room and bathroom were very clean and it was pretty spacious for Japan. Plus it’s directly above the metro station so very convenient for public transport. The daily cleaning was a high standard and there were various drinks in our fridge. The shower was really good (didn’t use the bath). We stayed in a premier room which I would HIGHLY recommend - you’re on a higher floor plus you have access to the lounge from 4-9pm, which has free sodas and alcoholic drinks, plus a coffee/tea machine. It also has little snacks (bread, cheese, nuts, dried fish, crisps) and sweets and the staff in there are really nice. Would absolutely book this again if in Osaka.

We loved our 6 night stay here The staff were welcoming and friendly. Our room and bathroom were very clean and it was pretty spacious for Japan. Plus it’s directly above the metro station so very convenient for public transport. The daily cleaning was a high standard and there were various drinks in our fridge. The shower was really good (didn’t use the bath). We stayed in a premier room which I would HIGHLY recommend - you’re on a higher floor plus you have access to the lounge from 4-9pm, which has free sodas and alcoholic drinks, plus a coffee/tea machine. It also has little snacks (bread, cheese, nuts, dried fish, crisps) and sweets and the staff in there are really nice. Would absolutely book this again if in Osaka.

The train below the hotel made travel to nearby cities very convenient.

Amazing!!!! Will be staying here again and recommended this hotel to my family.

It was just besides the train station. The property was very clean and the staff was very helpful.

The train below the hotel made travel to nearby cities very convenient.

Amazing!!!! Will be staying here again and recommended this hotel to my family.

It was just besides the train station. The property was very clean and the staff was very helpful.

Great property with wonderful amenities and breakfast. Great neighborhood as well

Great property with wonderful amenities and breakfast. Great neighborhood as well

The hotel is quiet and location is very convenient. The staff are very friendly.

The hotel is quiet and location is very convenient. The staff are very friendly.

Great location with lots of restaurants and trains are 2-3 min walk away.. Id stay here again

Great location with lots of restaurants and trains are 2-3 min walk away.. Id stay here again

Very convenient and modern. The room showers were awesome.

Very convenient and modern. The room showers were awesome.