The receptionist gave me an upgrade as i was staying two nights. Nice twin bedded room with a bath. Comfortable and clean but some of the hotel needs a good deep clean.

The room was comfortable although a little compact. The downside was that I was given a room opposite a pub that played very loud music until 4am on Sunday morning.

The room was comfortable although a little compact. The downside was that I was given a room opposite a pub that played very loud music until 4am on Sunday morning.

Excellent friendly staff very clean rooms

Ok for a one night stay following concert in Atkinson theatre

Hotel is fine for the price , we always stay here when we go for a night out as the hotel is close to what we need . The receptionist sue is lovely and always helpful .

Ok for a one night stay following concert in Atkinson theatre

Hotel is fine for the price , we always stay here when we go for a night out as the hotel is close to what we need . The receptionist sue is lovely and always helpful .

Shocking! Clueless staff, needs a good clean and generally awful!

Shocking! Clueless staff, needs a good clean and generally awful!

Former grand hotel seen far better days. Reception full of dirty plastic flowers and torn out of date notices. Individual staff very nice but difficult to find anyone who spoke English. Room clean but very shabby. Bathroom dangerous; deep bath with no handrails and difficult to access due to over large heavy Perspex panel. Should have had shower curtain instead. Room clean and beds comfortable. WiFi did not work.

Former grand hotel seen far better days. Reception full of dirty plastic flowers and torn out of date notices. Individual staff very nice but difficult to find anyone who spoke English. Room clean but very shabby. Bathroom dangerous; deep bath with no handrails and difficult to access due to over large heavy Perspex panel. Should have had shower curtain instead. Room clean and beds comfortable. WiFi did not work.

First the good points location is great and staff were friendly. The bad points our main problem was the location of our room we were on top of a bar which played very loud music until 2.30 am we tried closing windows which made no difference and there was still noise after 2.30 just not as loud. The bathroom had a full length window with no net/curtains which looked out on the party alley below and was filled with a smoke smell, both our windows would nt close properly unfortunatly i will not be returning to this hotel

I SHOULD HAVE HAD MY ROOM CLEANED DAILY AND SO HAD TO ASK FOR CLENSINESS ON TWO DAYS !

Nice little hotel, although breakfast is not worth the £25 I paid for it. The bacon was rock hard sausages belonged in a crematorium and not a great range of continental breakfast. Bed wasn't the comfiest but for what we went for it was good enough! Stayed a couple times now first time having breakfast but won't be again. Booked 2 nights the room wasn't cleaned or refilled with tea and coffee during stay being on 4th floor wasn't easiest to get downstairs as lift takes 10 minutes to arrive when you press button. Also doesn't feel the safest lift.

Property very dated, old furniture in rooms, tried to open window & handle fell off, old hairdryer did not work, small bed & hard mattress, 1 plug socket nor working properly & music from pubs outside until early hours of the morning.

Nice little hotel, although breakfast is not worth the £25 I paid for it. The bacon was rock hard sausages belonged in a crematorium and not a great range of continental breakfast. Bed wasn't the comfiest but for what we went for it was good enough! Stayed a couple times now first time having breakfast but won't be again. Booked 2 nights the room wasn't cleaned or refilled with tea and coffee during stay being on 4th floor wasn't easiest to get downstairs as lift takes 10 minutes to arrive when you press button. Also doesn't feel the safest lift.

Property very dated, old furniture in rooms, tried to open window & handle fell off, old hairdryer did not work, small bed & hard mattress, 1 plug socket nor working properly & music from pubs outside until early hours of the morning.

The only thing to let our stay down was the loud music which went on till 4am. Otherwise I cannot knock anything

The only thing to let our stay down was the loud music which went on till 4am. Otherwise I cannot knock anything

The room was really big and spacious

The room was really big and spacious

There was no Wifi information in the room or given to me at the desk. My room was along many corridors and up many stairs from reception so I tried to use mobile data but the signal was too poor. So I took the long walk to reception with my phone as I had an urgent trans action to perform which I would normally do on my laptop. The receptionist that evening told there is a charge in the room but no charge in the reception. I said since I had come all this way I would sit in reception in front of him and do the transaction. He did NOT ask me if I wanted wifi in the room and I of course demonstrated very much that I did not. I had to endure fowl mouthed loud guests arriving for half an hour while I struggled on my mobile to, but eventually did achieve. At no point did I log on to the guest wifi in my room. With my knowledge I have been charged £11.50 deceptively. In view of my struggles it must be refunded but also the room charge should be refunced too.

Nice cheap hotel. Clean and friendly

Nice cheap hotel. Clean and friendly

There was no Wifi information in the room or given to me at the desk. My room was along many corridors and up many stairs from reception so I tried to use mobile data but the signal was too poor. So I took the long walk to reception with my phone as I had an urgent trans action to perform which I would normally do on my laptop. The receptionist that evening told there is a charge in the room but no charge in the reception. I said since I had come all this way I would sit in reception in front of him and do the transaction. He did NOT ask me if I wanted wifi in the room and I of course demonstrated very much that I did not. I had to endure fowl mouthed loud guests arriving for half an hour while I struggled on my mobile to, but eventually did achieve. At no point did I log on to the guest wifi in my room. With my knowledge I have been charged £11.50 deceptively. In view of my struggles it must be refunded but also the room charge should be refunced too.

I believe there are 122 rooms here and had to park in pay and display. I tried the minimal spaces but could hardly fit my car down the route marked hotel parking. Building is clean and staff are lovely but building in dire need of refurbishment. Could here the nightclubs and bars till the early hours even with windows shut. As i said staff were brilliant but unlikely to use this hotel again in the future.

Lovely friendly service

Lovely friendly service

Staff were extremely polite. That's the only nice thing I can say about the place. I cannot comment on the food as I didn't try it. That's because the hotel was so disgusting that it put me off the food. It's VERY loud at night and my 11 year old son couldn't sleep because he didn't feel safe. We will not be staying here again.

It was clean its a good hotel the staff were very helpful.

It was clean its a good hotel the staff were very helpful.