Fantastic and comfortable stay, modernized building and friendly staff. Quiet neighbourhood and walking distance to everything I needed.

Fantastic and comfortable stay, modernized building and friendly staff. Quiet neighbourhood and walking distance to everything I needed.

When we first arrived at the hotel I did not like the room, it was much smaller then expected, not much more room then the bed and a small area to walk around. The bathroom was also extremely small especially for my 6’2 boyfriend. BUT the staff made the stay altogether. The front desk lady was so so so sweet. She was so pleasant and helpful. Had an umbrella I could borrow, a cork screw for my wine. I had a terrible experience with an Uber driver there who wouldn’t return my phone I had left in the car and she let me call my mother from her own personal phone to let her know. She was so sweet and understanding when I was crying and very upset about the situation. Next time I would like to get a bigger room but overall the hotel was so clean, so cute. The area around the hotel was very questionable unfortunately (lots of homeless, drugs, sketchy people) but felt safe in the hotel as there was 2 doors to get through that could only be done with a room key.

When we first arrived at the hotel I did not like the room, it was much smaller then expected, not much more room then the bed and a small area to walk around. The bathroom was also extremely small especially for my 6’2 boyfriend. BUT the staff made the stay altogether. The front desk lady was so so so sweet. She was so pleasant and helpful. Had an umbrella I could borrow, a cork screw for my wine. I had a terrible experience with an Uber driver there who wouldn’t return my phone I had left in the car and she let me call my mother from her own personal phone to let her know. She was so sweet and understanding when I was crying and very upset about the situation. Next time I would like to get a bigger room but overall the hotel was so clean, so cute. The area around the hotel was very questionable unfortunately (lots of homeless, drugs, sketchy people) but felt safe in the hotel as there was 2 doors to get through that could only be done with a room key.

Sabena, the owner of about 40 years, is AMAZING and lovely and so are her staff. They will take you back to a standard of warm hospitality from years past. Note: no children at the hotel. Sincerely suggest you call Sabena prior to booking for her to explain this unique hotel. It’s super clean, beds are sooo comfortable and there’s lovely spaces to meet fellow travellers. Great location and recommendations.

Sabena, the owner of about 40 years, is AMAZING and lovely and so are her staff. They will take you back to a standard of warm hospitality from years past. Note: no children at the hotel. Sincerely suggest you call Sabena prior to booking for her to explain this unique hotel. It’s super clean, beds are sooo comfortable and there’s lovely spaces to meet fellow travellers. Great location and recommendations.

Staff were friendly Bed sheets and pillows case were clean and smell nice

Staff were friendly Bed sheets and pillows case were clean and smell nice

Very quaint hotel conveniently located near all the major attractions including a large market, the owner was very pleasant and helpful, the suite was small but extremely clean and had everything we needed.

the owner was super kind

Very quaint hotel conveniently located near all the major attractions including a large market, the owner was very pleasant and helpful, the suite was small but extremely clean and had everything we needed.

the owner was super kind

Enjoyable stay conveniently located.

Enjoyable stay conveniently located.

Property was clean and secure, unfortunately there is a few homeless shelters near by and seeing someone unconscious on the sidewalk near the hotel isn't uncommon. Not the hotel's fault, they do everything they can to protect their guests and Property

Property was clean and secure, unfortunately there is a few homeless shelters near by and seeing someone unconscious on the sidewalk near the hotel isn't uncommon. Not the hotel's fault, they do everything they can to protect their guests and Property

Great stay. Close to downtown wo the buzz

Great stay. Close to downtown wo the buzz

Staff and the property itself were very nice! The place had a lot of care put into it and it showed. The bed itself was extremely comfortable and the room was a very cosy. The toilet took some time to refill so we needed to wait a few minutes before the other could use it. The shower was extremely small but the showerhead had good water pressure. The area was very convenient, with the hotel being very close to both byward market and the rideau center. We noticed a lot of homeless people and other sketchy people around the area but that is more of an overall Ottawa issue it seems. The hotel itself is extremely safe, with no one being able to enter it unless you either buzz in or have a room key to scan. Overall good experience!

Staff and the property itself were very nice! The place had a lot of care put into it and it showed. The bed itself was extremely comfortable and the room was a very cosy. The toilet took some time to refill so we needed to wait a few minutes before the other could use it. The shower was extremely small but the showerhead had good water pressure. The area was very convenient, with the hotel being very close to both byward market and the rideau center. We noticed a lot of homeless people and other sketchy people around the area but that is more of an overall Ottawa issue it seems. The hotel itself is extremely safe, with no one being able to enter it unless you either buzz in or have a room key to scan. Overall good experience!

Only 4 parking spots, you pay $20 for a day and are not allow to move you car otherwise you will lose your spot and the money! I asked to buy a water bottle and was told to drink from the faucet because the water is drinkable! If you want to go there and sleep for a night go! But don’t expect anything great if you are looking for a real hotel don’t go to this place! I left after one night and went to a better place for $30 more in downtown Ottawa! This place is not worth $150 per night! I wouldn’t pay no more than $60

Only 4 parking spots, you pay $20 for a day and are not allow to move you car otherwise you will lose your spot and the money! I asked to buy a water bottle and was told to drink from the faucet because the water is drinkable! If you want to go there and sleep for a night go! But don’t expect anything great if you are looking for a real hotel don’t go to this place! I left after one night and went to a better place for $30 more in downtown Ottawa! This place is not worth $150 per night! I wouldn’t pay no more than $60

This is a very nice boutique style hotel. The host is lovely and everything is of the highest quality. The only negative for me is that there are no mini-fridges in the rooms.

Loved our stay at the Swiss Hotel! Customer service was fantastic and helpful, overall it was clean and a nice environment. Our bathroom and room was clean and tidy and had what we needed for our stay. Only thing I wasn’t a fan of was how cold the room was. I turned off the AC and even had to turn the heat on and I still felt cold. I would still stay again as it was great for what we needed and a good location for heading DT for dinner and drinks.

This is a very nice boutique style hotel. The host is lovely and everything is of the highest quality. The only negative for me is that there are no mini-fridges in the rooms.

Loved our stay at the Swiss Hotel! Customer service was fantastic and helpful, overall it was clean and a nice environment. Our bathroom and room was clean and tidy and had what we needed for our stay. Only thing I wasn’t a fan of was how cold the room was. I turned off the AC and even had to turn the heat on and I still felt cold. I would still stay again as it was great for what we needed and a good location for heading DT for dinner and drinks.

10/10 on branding Would stay again

10/10 on branding Would stay again

Very nice hotel

Very nice hotel

The Hotel is quaint. The rooms are certainly on the small size and the bathroom is, well lets say "tight"! If you are claustrophobic they might be a little bit anxiety producing. The hotel is nicely appointed in the true colours of the Swiss flag. Everything worked and functioned, just as it should! You must be aware that in the description, it does state in regards to parking, that there is no in and out. So basically, once you park, and there is a $20 fee for parking, if you leave to go out for something, there is no guarantee that your spot will be available when you come back and you will then have to park on the street. There are only 5 available parking spots and they are tight. Overall, it was a good experience.

The Hotel is quaint. The rooms are certainly on the small size and the bathroom is, well lets say "tight"! If you are claustrophobic they might be a little bit anxiety producing. The hotel is nicely appointed in the true colours of the Swiss flag. Everything worked and functioned, just as it should! You must be aware that in the description, it does state in regards to parking, that there is no in and out. So basically, once you park, and there is a $20 fee for parking, if you leave to go out for something, there is no guarantee that your spot will be available when you come back and you will then have to park on the street. There are only 5 available parking spots and they are tight. Overall, it was a good experience.