We were given a room in a separate building next door, behind a Thai restaurant. Room was small, poorly decorated. Shelves made of cheap kitchen unit materials. Tiny windows, more like ventilators. No AC in room. There was no clear mention of staying in a different building when booking. Breakfast was good.

Awesome look over the ocean bay in front of the hotel. Very nice and helpful staff.

Awesome look over the ocean bay in front of the hotel. Very nice and helpful staff.

The car park is terrible, and the light in bathroom broken.

The car park is terrible, and the light in bathroom broken.

I was in the UK for about a month and this was the best hotel that I stayed at. The room had a queen-sized bed and even had a small sitting area to watch the promenade. My booking included breakfast and it was very nice as it was a full breakfast. If down in the Penzance area again I would definitely book again.

I was in the UK for about a month and this was the best hotel that I stayed at. The room had a queen-sized bed and even had a small sitting area to watch the promenade. My booking included breakfast and it was very nice as it was a full breakfast. If down in the Penzance area again I would definitely book again.

The Beach Club was not mis-sold for location - it was right by the beach and offered great views of the Penzance coastline. Everything else wasn’t quite as billed. Communal areas looked the part, but our bedroom was showing signs of wear and tear. (Door hooks hanging off and marks on the coverlet.) We’d booked a room for three, but were told to squeeze into a double bed. Eventually the hotel relented and added an extra bed, but it was a struggle. The car park was impossible to squeeze into. It took two attempts to get the parking charges removed. Breakfast was a fiasco, with everyone apparently booked into the same time slot and a temperamental coffee machine that couldn’t handle more than one customer every ten minutes. Each time we went to reception for help, there seemed to be a long wait while staff dealt with other disgruntled customers. There were some friendly and accommodating staff in the dining room. They seemed to have their work cut out for them. We made the most of our stay, but it wasn’t the most relaxing of experiences.

The Beach Club was not mis-sold for location - it was right by the beach and offered great views of the Penzance coastline. Everything else wasn’t quite as billed. Communal areas looked the part, but our bedroom was showing signs of wear and tear. (Door hooks hanging off and marks on the coverlet.) We’d booked a room for three, but were told to squeeze into a double bed. Eventually the hotel relented and added an extra bed, but it was a struggle. The car park was impossible to squeeze into. It took two attempts to get the parking charges removed. Breakfast was a fiasco, with everyone apparently booked into the same time slot and a temperamental coffee machine that couldn’t handle more than one customer every ten minutes. Each time we went to reception for help, there seemed to be a long wait while staff dealt with other disgruntled customers. There were some friendly and accommodating staff in the dining room. They seemed to have their work cut out for them. We made the most of our stay, but it wasn’t the most relaxing of experiences.

Lovey ocean view! Clean and comfortable room.

Lovey ocean view! Clean and comfortable room.

Very nice hotel right on the promenade. We had an amazing view for the luna standstill and summer solstice. Very friendly and helpful staff. Comfy room. Off street parking.

Very nice hotel right on the promenade. We had an amazing view for the luna standstill and summer solstice. Very friendly and helpful staff. Comfy room. Off street parking.

The Beach Club is an old gem situated near the end of the Promenade as you head out toward Newlyn. It has a lot of charm, is easily accessible to the beach, and the food in the hotel's restaurant was surprisingly good. (The buttersquash soup was my particular favorite). The staff was friendly and accommodating. Special thanks to Ashama -- we belatedly had to book an extra night's stay, and she figured out a way that we didn't have to change rooms, for which my husband and I were very grateful. Our room was cozy (some might say "small") and there are no elevators so you have to climb stairs to get to any of the guest rooms. But after a day of walking around Penzance and West Cornwall, what's a few more steps? We had a lovely week there.

The Beach Club is an old gem situated near the end of the Promenade as you head out toward Newlyn. It has a lot of charm, is easily accessible to the beach, and the food in the hotel's restaurant was surprisingly good. (The buttersquash soup was my particular favorite). The staff was friendly and accommodating. Special thanks to Ashama -- we belatedly had to book an extra night's stay, and she figured out a way that we didn't have to change rooms, for which my husband and I were very grateful. Our room was cozy (some might say "small") and there are no elevators so you have to climb stairs to get to any of the guest rooms. But after a day of walking around Penzance and West Cornwall, what's a few more steps? We had a lovely week there.

Rooms were comfy, staff really helpful and breakfast very tasty

Rooms were comfy, staff really helpful and breakfast very tasty

Lovely property and great set of sea facing rooms. Definitely recommend anyone visiting Penzance

Lovely property and great set of sea facing rooms. Definitely recommend anyone visiting Penzance

The team was amazing. Loved the hotel and the people and the entire area. Would definitely stay again!

The team was amazing. Loved the hotel and the people and the entire area. Would definitely stay again!

Lovely hotel, attentive staff, good location well served by public transport and e-bikes! Prosecco on arrival and complementary snacks in the room were a nice touch!

Lovely hotel, attentive staff, good location well served by public transport and e-bikes! Prosecco on arrival and complementary snacks in the room were a nice touch!

Good location, very clean room, good service, will stay there again.

Good location, very clean room, good service, will stay there again.

Staff were polite and good. It was inconvenient that there was no fridge in the room. The restaurant attached to the hotel was very good.

Staff were polite and good. It was inconvenient that there was no fridge in the room. The restaurant attached to the hotel was very good.

Staff very polite and helpful, lovely room with a view of the seafront Excellent location and facilities

Staff very polite and helpful, lovely room with a view of the seafront Excellent location and facilities

Really enjoyed my stay at this hotel- very tasteful interior and decor, seafront position, convenient for all local facilities and coastal path. Didn't use paid for parking but I believe available if preferred- free street parking plentiful nearby. Food in bistro style restaurant was excellent - didn't have breakfast as not included in room rate so made sense to get out and find cafes for variety and support other local businesses in the area too, however had lunch on arrival and evening meal on last night of stay; both were delicious and heard other diners also enthusing over their meals. Staff were professional and friendly and I was allowed to check in earlier than advised time as my room was ready when I arrived, which is always a bonus. Room was very comfortable and the welcome nibbles were a nice touch. Nice deep bath for a relaxing soak after days out walking to St Michael's Mount or Mousehole

Really enjoyed my stay at this hotel- very tasteful interior and decor, seafront position, convenient for all local facilities and coastal path. Didn't use paid for parking but I believe available if preferred- free street parking plentiful nearby. Food in bistro style restaurant was excellent - didn't have breakfast as not included in room rate so made sense to get out and find cafes for variety and support other local businesses in the area too, however had lunch on arrival and evening meal on last night of stay; both were delicious and heard other diners also enthusing over their meals. Staff were professional and friendly and I was allowed to check in earlier than advised time as my room was ready when I arrived, which is always a bonus. Room was very comfortable and the welcome nibbles were a nice touch. Nice deep bath for a relaxing soak after days out walking to St Michael's Mount or Mousehole

Room small and en suite