Air condition was shut down when suddenly it become very hot. We had to leave the patio doors open to cool the room

Conveniently located near amazing restaurants - with some that serve Romanian and local Transylvanian cuisine.

Conveniently located near amazing restaurants - with some that serve Romanian and local Transylvanian cuisine.

Easy check in, very friendly personnel good housekeeping,

Easy check in, very friendly personnel good housekeeping,

Everything was good except for the wifi.

Everything was good except for the wifi.

surprisingly good visit in Brasov, the hotel is in perfect location and I can only recommend it.

surprisingly good visit in Brasov, the hotel is in perfect location and I can only recommend it.

Elegant safe and centrally located. Amazingly responsive staff. Thanks Aro Palace for a great stay and thank you for being LGBT friendly!

Elegant safe and centrally located. Amazingly responsive staff. Thanks Aro Palace for a great stay and thank you for being LGBT friendly!

Great stay!

Great stay!

Good location, hotel in desperate need of remodelling, staff from the communist era still working there , no wallet parking , not recommend Try to find a better one

Good location, hotel in desperate need of remodelling, staff from the communist era still working there , no wallet parking , not recommend Try to find a better one

Efficient and friendly front desk, extended and tasty breakfast choices, convenient location.

Efficient and friendly front desk, extended and tasty breakfast choices, convenient location.

The property is in a beautiful location. The upgrades are appropriate. The only thing I would like to mention is that there is a step between the bed area and the table and chairs by the window which is very tricky and I fell hurting my knee and shoulder. The step is not visible at all as it blends in with the design of the carpet . I strongly recommend making the step more noticeable to prevent serious injury to elderly clients.

The property is in a beautiful location. The upgrades are appropriate. The only thing I would like to mention is that there is a step between the bed area and the table and chairs by the window which is very tricky and I fell hurting my knee and shoulder. The step is not visible at all as it blends in with the design of the carpet . I strongly recommend making the step more noticeable to prevent serious injury to elderly clients.

Very nice hotel with best location, views, service and spa/swimming pool and the room was very spacious with great views of the mountains around

Very nice hotel with best location, views, service and spa/swimming pool and the room was very spacious with great views of the mountains around

Staff is horrendous -extremely ruud. Breakfast was often running empty and they would not refill, and quality of producys was too low for a 5 stats hotel.

Staff is horrendous -extremely ruud. Breakfast was often running empty and they would not refill, and quality of producys was too low for a 5 stats hotel.

Old hotel, could be much nicer. Reception staff is fine, some of the restaurant staff is really no good. Too many old people are working here and I have nothing against old people. It is just when it comes to hospitality and hotels, the old people gets their salary and they lost their “appetite to serve” long ago… and it shows. My room was cleaned and then they left only one towel in the room. There are no paperwork in the rooms, no menu, no TV guide, no hotel book with services, absolutely nothing! With the exception of cheese, breakfast is quite low quality for a 5 star hotel. It used to be a 5 star hotel many years ago, it is not more then 4 now!

Old hotel, could be much nicer. Reception staff is fine, some of the restaurant staff is really no good. Too many old people are working here and I have nothing against old people. It is just when it comes to hospitality and hotels, the old people gets their salary and they lost their “appetite to serve” long ago… and it shows. My room was cleaned and then they left only one towel in the room. There are no paperwork in the rooms, no menu, no TV guide, no hotel book with services, absolutely nothing! With the exception of cheese, breakfast is quite low quality for a 5 star hotel. It used to be a 5 star hotel many years ago, it is not more then 4 now!

Location is very good , great breakfast included. But pool and spa were closed for uncertain period of time and property didn’t notify us.

Beautiful hotel and beautiful views of the city (6th floor view). Amazing stay. Would definitely visit again!

It was very clean.

Several pros: excellent position next to city centre and reception service (got both early checkin and late checkout, superior floor - thanks a lot!), clean room, very good breakfast, great pool. Few cons and recommendations: not a five-star hotel for sure. standard rooms pretty outdated, uncomfortable pillows, no iron board. lack of quality materials on the spa area (parquet close to elevators is the cheapest you can buy, wet sauna is unconfy and lacks water hose to clean chairs etc). parking pretty expensive too.

Several pros: excellent position next to city centre and reception service (got both early checkin and late checkout, superior floor - thanks a lot!), clean room, very good breakfast, great pool. Few cons and recommendations: not a five-star hotel for sure. standard rooms pretty outdated, uncomfortable pillows, no iron board. lack of quality materials on the spa area (parquet close to elevators is the cheapest you can buy, wet sauna is unconfy and lacks water hose to clean chairs etc). parking pretty expensive too.

The rooms although advertised as “soundproof” are definitely not. I could hear people walking around on the floor above me as well as people in adjacent rooms. The beds were extremely firm but a good size. The breakfast in the morning was great. Lots of options to choose from with fresh coffee and juice.

Best view from the room ever!