Advertised as coming with flat screen tv but had an older box tv. We didnt need to use the kitchenette stove/oven but the spaces between the oven and counter had crumbs/food. The night light didn't work. But overall for the price it was a good loction for us and the pool and hot tub were nice. A lot of the amenities, including the restaurant are closed currently for renovation.

Advertised as coming with flat screen tv but had an older box tv. We didnt need to use the kitchenette stove/oven but the spaces between the oven and counter had crumbs/food. The night light didn't work. But overall for the price it was a good loction for us and the pool and hot tub were nice. A lot of the amenities, including the restaurant are closed currently for renovation.

kind of outdated ... needs to be updated to become a 3 star

The property room was fine overa bit the pool facilities were disgusting (water was dirty and green), and one hot tub was out of service

kind of outdated ... needs to be updated to become a 3 star

The property room was fine overa bit the pool facilities were disgusting (water was dirty and green), and one hot tub was out of service

Great place to stay

Great place to stay

There were only 6 cars at the place and the hotel clerk said they overbooked my type of room. The tv was an old box tv. The bar counter had not been cleaned. I did not have my room cleaned or trash taken out or new towels in my five night stay I payed for 6 nights but left after 5. The bed was clean and comfortable. It was very quiet. It looks like it would have been a beautiful place 10 years ago.

There were only 6 cars at the place and the hotel clerk said they overbooked my type of room. The tv was an old box tv. The bar counter had not been cleaned. I did not have my room cleaned or trash taken out or new towels in my five night stay I payed for 6 nights but left after 5. The bed was clean and comfortable. It was very quiet. It looks like it would have been a beautiful place 10 years ago.

Property stopped offering breakfast when COVID hit so your only option is a Mexican restaurant that opens at 10am connected to the hotel, or eat somewhere else (we went to IHOP). Walls are crazy thin and because they allow pets, the room next to us had a dog that wouldn't stop barking, we called the front desk about it and they called the guests so that helped. I HIGHLY recommend earplugs. it's 5 min from the Mall and family we were visiting so location met our needs. It's a really old hotel so their TVs in rooms don't have HDMI connection to stream your own programs. Room itself was nice and met our needs for the night. Now that we're better prepared with this knowledge, we know what to bring when we visit family nearby.

Property stopped offering breakfast when COVID hit so your only option is a Mexican restaurant that opens at 10am connected to the hotel, or eat somewhere else (we went to IHOP). Walls are crazy thin and because they allow pets, the room next to us had a dog that wouldn't stop barking, we called the front desk about it and they called the guests so that helped. I HIGHLY recommend earplugs. it's 5 min from the Mall and family we were visiting so location met our needs. It's a really old hotel so their TVs in rooms don't have HDMI connection to stream your own programs. Room itself was nice and met our needs for the night. Now that we're better prepared with this knowledge, we know what to bring when we visit family nearby.

Nothing was very poor

Nothing was very poor

Prior military service, and I would stay at this location with family back 10 years ago and it was luxurious and welcoming! This recent stay There was no family friendly activities other than adult friendly activities, and the front desk receptionist was rude, and treated us with disrespect, the pool was closed for cleaning and didn’t know when it would reopen said the maintenance man was gone for the day, also No breakfast at all like back then, and they charged 175 a night, the hallways smelled terrible, the room was partially clean, although the AC was nice and cold, the pull out mattress was spotted and no linen had to call and ask for linen To cover the mattress, receptionist was rude over the phone, and we asked for more towels, and she asked how many people were in my room, because she saw a big group walking in, and said she has to document everything she brought up to the room, and was profiling my family! This hotel went downhill over the years, and at night time all the night owls came out and were up and down the hallways smoking in the rooms and doing adult services from what we heard, receptionists should worry about what was going on with the night owls and keep tabs on the traffic that was up and down the hallways horrible experience and

Prior military service, and I would stay at this location with family back 10 years ago and it was luxurious and welcoming! This recent stay There was no family friendly activities other than adult friendly activities, and the front desk receptionist was rude, and treated us with disrespect, the pool was closed for cleaning and didn’t know when it would reopen said the maintenance man was gone for the day, also No breakfast at all like back then, and they charged 175 a night, the hallways smelled terrible, the room was partially clean, although the AC was nice and cold, the pull out mattress was spotted and no linen had to call and ask for linen To cover the mattress, receptionist was rude over the phone, and we asked for more towels, and she asked how many people were in my room, because she saw a big group walking in, and said she has to document everything she brought up to the room, and was profiling my family! This hotel went downhill over the years, and at night time all the night owls came out and were up and down the hallways smoking in the rooms and doing adult services from what we heard, receptionists should worry about what was going on with the night owls and keep tabs on the traffic that was up and down the hallways horrible experience and

The pool was dirty and green. Indoor pool area smelled of algae and was super hot. Was not usuable. Steam room was broken. No breakfast. The bed was very comforable. Tvs are super out dated and no channels. Rooms were clean.

The pool was dirty and green. Indoor pool area smelled of algae and was super hot. Was not usuable. Steam room was broken. No breakfast. The bed was very comforable. Tvs are super out dated and no channels. Rooms were clean.

Hotel needs to be updated

Hotel needs to be updated

this property looked nice in the pictures but it is a mess in person - from getting stuck on the elevator to spending the whole weekend having to use the stairs to the third level, i would not recommend. The only good thing about it was the sweet woman at the counter

this property looked nice in the pictures but it is a mess in person - from getting stuck on the elevator to spending the whole weekend having to use the stairs to the third level, i would not recommend. The only good thing about it was the sweet woman at the counter

Very poor conditions inside.

Very poor conditions inside.

The staff at Shilo Inn was wonderful! The room was spacious, clean, and included all the cookware we needed to make breakfast every morning. Do not miss the Mexican restaurant located in the hotel. The best fajitas and margaritas I have ever had! I would happily stay here again.

The staff at Shilo Inn was wonderful! The room was spacious, clean, and included all the cookware we needed to make breakfast every morning. Do not miss the Mexican restaurant located in the hotel. The best fajitas and margaritas I have ever had! I would happily stay here again.

Guess I just expected too much . This was the nicest hotel in Killeen 10 years ago the maintenance and overall upkeep was just not what I expected. My sheets were stained on arrival asked for new ones made it myself … pool looks cloudy.. super small bathtubs and not even a coffee or small breakfast to offer and the restaurant attached was hardly a taqueria!

Guess I just expected too much . This was the nicest hotel in Killeen 10 years ago the maintenance and overall upkeep was just not what I expected. My sheets were stained on arrival asked for new ones made it myself … pool looks cloudy.. super small bathtubs and not even a coffee or small breakfast to offer and the restaurant attached was hardly a taqueria!

Absolutely amazing customer service at front desk and a great place to stay. Just becareful when telephoning in for reservations, you may get ripped off.

The property was reasonably clean. The room was not prepared properly for 3 adult guests. There weren’t enough towels, 1 roll of toilet be paper, ran out of tissues, 1 set of shampoo, conditioner and lotion, we had to keep going to the desk for supplies.

Absolutely amazing customer service at front desk and a great place to stay. Just becareful when telephoning in for reservations, you may get ripped off.

We had no towels and the front desk kept asking over and over if I had towels