Cute, nicely decorated, poor lighting in Room though. no Overhead lights

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This is a truly boutique hotel of the highest quality. IThe staff were, without exception, amazing. As a US business traveler, woman, no second language, jet- lagged so up at ridiculous hours .. there was always a friendly face… and the offer of a cup of coffee. Be sure to dine there.. an make a reservation.. you will not regret it.

This is a truly boutique hotel of the highest quality. IThe staff were, without exception, amazing. As a US business traveler, woman, no second language, jet- lagged so up at ridiculous hours .. there was always a friendly face… and the offer of a cup of coffee. Be sure to dine there.. an make a reservation.. you will not regret it.

When I booked my stay at U eat n Sleep I had high expectations because one tends to associate a 4* rating with a certain level of standards. Unfortunately my experience was very disappointing, and the underhanded reaction of the staff to my concerns broke the confidence I had in the place. The facts : the staff was friendly (although a little difficult to get a hold onto), the hotel is ideally located, and the rooms are generally very comfortable. The check-in experience was a bit too minimalistic for my taste but that's still fine.The real issue were the big oversights in the cleanliness of the room. At first I had only noticed the green goo that was covering one of the showerheads, before realizing that there were also leftover crumbs of tortilla chips on the floor, a piece of broken glass by one of the nightstands, a torn sheet on the bed, and other multiple spots of insufficient cleaning. Taken individually those details could have been forgiveable. But after notifying the reception about these various issues - which, quite frankly, are serious misgivings on the part of an establishment in the hospitality business which doesn't market itself as a youth hostel - it took the staff 2 days (and 3 complaints / sending pictures in total) for the room to finally get properly cleaned. After having taken so long to fix the problem, it would have been considerate of them to leave an apology note in the room, or to offer a drink, just something to make a guest feel welcome...

When I booked my stay at U eat n Sleep I had high expectations because one tends to associate a 4* rating with a certain level of standards. Unfortunately my experience was very disappointing, and the underhanded reaction of the staff to my concerns broke the confidence I had in the place. The facts : the staff was friendly (although a little difficult to get a hold onto), the hotel is ideally located, and the rooms are generally very comfortable. The check-in experience was a bit too minimalistic for my taste but that's still fine.The real issue were the big oversights in the cleanliness of the room. At first I had only noticed the green goo that was covering one of the showerheads, before realizing that there were also leftover crumbs of tortilla chips on the floor, a piece of broken glass by one of the nightstands, a torn sheet on the bed, and other multiple spots of insufficient cleaning. Taken individually those details could have been forgiveable. But after notifying the reception about these various issues - which, quite frankly, are serious misgivings on the part of an establishment in the hospitality business which doesn't market itself as a youth hostel - it took the staff 2 days (and 3 complaints / sending pictures in total) for the room to finally get properly cleaned. After having taken so long to fix the problem, it would have been considerate of them to leave an apology note in the room, or to offer a drink, just something to make a guest feel welcome...

Amazing Boutiquehotel, very friendly, helpful service, perfectly situated at the old, little harbour in interesting Antwerpen! Will go back soon :)

Amazing Boutiquehotel, very friendly, helpful service, perfectly situated at the old, little harbour in interesting Antwerpen! Will go back soon :)

Amazing gem hotel with the best views

Amazing gem hotel with the best views

It was amazing

It was amazing

We wanted to be far from the Antwerp tourist crowds, and this stylish hotel accomplishes that, situated in the revitalising area near the MAS. The rooms are pricey but stylish. Since it is only a few stories tall, guests will hear noise from the cafe downstairs well into the evening. We arrived after the check-in time to be told that our room was not ready, but a few calls later we got in so the initial inconvenience was overcome. Antwerp has gotten pricier and this hotel is keen to keep that trend going up, winning you with a snobby chic trend setting vibe rather than a modern affordable elegance vibe.

We wanted to be far from the Antwerp tourist crowds, and this stylish hotel accomplishes that, situated in the revitalising area near the MAS. The rooms are pricey but stylish. Since it is only a few stories tall, guests will hear noise from the cafe downstairs well into the evening. We arrived after the check-in time to be told that our room was not ready, but a few calls later we got in so the initial inconvenience was overcome. Antwerp has gotten pricier and this hotel is keen to keep that trend going up, winning you with a snobby chic trend setting vibe rather than a modern affordable elegance vibe.

Good location, good bed/linen, the room lay-out a was a bit awkward, very slow service in the bar and restaurant. In general pricey for the quality.

Good location, good bed/linen, the room lay-out a was a bit awkward, very slow service in the bar and restaurant. In general pricey for the quality.

room well appointed though too small to open two suitcases for couple, excellent staff,

room well appointed though too small to open two suitcases for couple, excellent staff,

Really nice hotel but they should have warned about the loud buildings works taking place, especially that they started early on the weekend.

Really nice hotel but they should have warned about the loud buildings works taking place, especially that they started early on the weekend.

room too small. Hotel difficult to access and no parking

room too small. Hotel difficult to access and no parking

I was in this hotel for a long work stay, almost a week. It could get really depressing, but this hotel made it much more pleasant! Beautiful and interesting interior design, nice staff, great food, and a big ol bathtub. It had all the comforts and was quite affordable considering them. It's in a very lively part of town, so be prepared to sleep with earplugs if you are on the street side.

I was in this hotel for a long work stay, almost a week. It could get really depressing, but this hotel made it much more pleasant! Beautiful and interesting interior design, nice staff, great food, and a big ol bathtub. It had all the comforts and was quite affordable considering them. It's in a very lively part of town, so be prepared to sleep with earplugs if you are on the street side.

Nice

Nice

Lovely boutique hotel. Loved the design! The only thing was the location...which was lovely being on the marina,but a bit far from the centre.

Lovely boutique hotel. Loved the design! The only thing was the location...which was lovely being on the marina,but a bit far from the centre.