Nice location close to town centre and seafront. Good breakfast and efficient service. Definitely stay again when travelling around Merseyside

Got to the hotel and room wasn’t ready so went out for some drinks. On our return it still was not ready so we were upgraded to a beautiful suite, we were there for my birthday so it was extra special

Got to the hotel and room wasn’t ready so went out for some drinks. On our return it still was not ready so we were upgraded to a beautiful suite, we were there for my birthday so it was extra special

Hotel was ok, we had penthouse but poor fitting doors to the room ment that the wind hurtled through the whole room

Excellent hotel. Great location and everything was very nice. Best hotel in southport.

Excellent hotel. Great location and everything was very nice. Best hotel in southport.

We had a lovely room and view looking out to the pier. Our room was very comfortable and clean. We did have an evening meal in the hotel and it was okay. They brought my husbands soup which was cold and bread that was supposed to be roasted but was not. He did tell them and they heated it up and toasted the bread. That was a little disappointing to start the meal off. I had the pasta which was nice. I do think because they had a firework party going on they were more interested in serving them than us. Breakfast was good i would say the guy that looked like a manager at Breakfast should a little more engaging to the customers. He was just making sure not to make eye contact with anyone, not a good manager. I can not fault the room but the restaurant needs a little work.

We had a lovely room and view looking out to the pier. Our room was very comfortable and clean. We did have an evening meal in the hotel and it was okay. They brought my husbands soup which was cold and bread that was supposed to be roasted but was not. He did tell them and they heated it up and toasted the bread. That was a little disappointing to start the meal off. I had the pasta which was nice. I do think because they had a firework party going on they were more interested in serving them than us. Breakfast was good i would say the guy that looked like a manager at Breakfast should a little more engaging to the customers. He was just making sure not to make eye contact with anyone, not a good manager. I can not fault the room but the restaurant needs a little work.

Great location, nice rooms, quite spacious and modern. Air con was an added bonus. Really liked the bar area, it was relaxing and roomy. Had to wait for 20mins to be seated at breakfast, I’m assuming not enough staff on shift, but they were all friendly and hard working.

Great location, nice rooms, quite spacious and modern. Air con was an added bonus. Really liked the bar area, it was relaxing and roomy. Had to wait for 20mins to be seated at breakfast, I’m assuming not enough staff on shift, but they were all friendly and hard working.

Good, comfortable, clean hotel, with lovely views of the lake and seaside. Complex around it is empty but should be a lot busier once the neighbouring theatre and conference centre is built.

Good, comfortable, clean hotel, with lovely views of the lake and seaside. Complex around it is empty but should be a lot busier once the neighbouring theatre and conference centre is built.

Shower was hard to get into and was slippery

Nice hotel

Nice hotel

After having amazing stays here previously we were a little disappointed that this one was not so amazing, we did enjoy, but most of the staff dont speak or understand english this made queries difficult, breakfast was lovely but felt rushed and watched. The rooms we had were totally different, even though we were close to eachother , the double bed we had booked was more of a small double but was extremely comfortable with lovely crisp fresh sheets, the room its self was clean although lots of stains on the carpet. The bathroom was extremely clean but the bath plugs were filthy underneath (maybe i am just a tad OCD and check these things that others dont) food and drinks were very expensive so we didnt dine in and so, i cant comment on that. Check in and out was extremely easy with lovely reception staff. Unfortunately the fire alams going off at 7am ruined our last morning lie in and no staff came to the floors to assure guests that it was just a fault. It was handy to have a carpark but again extra expense. I understand the ownership has changed and hope this is just them finding their feet.

After having amazing stays here previously we were a little disappointed that this one was not so amazing, we did enjoy, but most of the staff dont speak or understand english this made queries difficult, breakfast was lovely but felt rushed and watched. The rooms we had were totally different, even though we were close to eachother , the double bed we had booked was more of a small double but was extremely comfortable with lovely crisp fresh sheets, the room its self was clean although lots of stains on the carpet. The bathroom was extremely clean but the bath plugs were filthy underneath (maybe i am just a tad OCD and check these things that others dont) food and drinks were very expensive so we didnt dine in and so, i cant comment on that. Check in and out was extremely easy with lovely reception staff. Unfortunately the fire alams going off at 7am ruined our last morning lie in and no staff came to the floors to assure guests that it was just a fault. It was handy to have a carpark but again extra expense. I understand the ownership has changed and hope this is just them finding their feet.

Fab location. Great roof top bar too. Kid friendly and great breakfast. Nice views from Rooms.

Hotel and staff were excellent in every way

Fab location. Great roof top bar too. Kid friendly and great breakfast. Nice views from Rooms.

Hotel and staff were excellent in every way

Have stayed here a couple of times and never disappointed. Location is right on the front and parking is right under the hotel.

Have stayed here a couple of times and never disappointed. Location is right on the front and parking is right under the hotel.

Clean lovely staff brilliant breakfast

Clean lovely staff brilliant breakfast

We loved our stay here, rooms were cleaned everyday. Food and resturant was lovely, the hotel was in walking distance of all amenities.

We loved our stay here, rooms were cleaned everyday. Food and resturant was lovely, the hotel was in walking distance of all amenities.

Hotel was lovely, we only stayed one night. Was nice and close the morning the venue. My only criticism was that we had a double bed and both rolled into the middle, so didn’t get the best nights sleep. Room was large and spacious and not overheated, which is huge plus point for me. Will stay again

Hotel was lovely, we only stayed one night. Was nice and close the morning the venue. My only criticism was that we had a double bed and both rolled into the middle, so didn’t get the best nights sleep. Room was large and spacious and not overheated, which is huge plus point for me. Will stay again

Generally very good, only marred by grouchy person on the desk during check in. Still a good place to stay in Southport

Generally very good, only marred by grouchy person on the desk during check in. Still a good place to stay in Southport

Good