The sunset happy hour at the top of the gondola was a highlight. The location is truly the center of the base of the mountain, and the room was really clean, a great shower, very comfortable bed and we had room 521 looking over the pool and up the slopes. Definitely recommend the Truffle Pig a short walk away for their menu and ambiance sitting on their patio and having dinner.

The facility was “cashless” which is not clearly stated on the website. They would not accept a debit card, credit cards only. There was an additional charge for extra towels and no housekeeping, which also is not indicated on the website. They should be a little more transparent so guests are not left surprised when they arrive. Overall, we were left disappointed in our stay.

Very very kid friendly and the staff was outstanding!

Food at the saddle restaurant was terrible.

Great location and access to the mountain and other facilities. A bit worn around the edges.

Great location and access to the mountain and other facilities. A bit worn around the edges.

The pool, which is how I select hotels and condos, was disappointing, shorter than expected. Another guest and I agreed that the photo is misleading. The "balcony" also was disappointing, more a Juliet balcony than one you could actually sit out on, but no matter because it faces due north, gets no sun, and has no view to speak of. Aside from the balcony, the room itself was comfortable and functional. The bed was firm enough, with pillows of varying softness. The TV, microwave and fridge worked; the coffeemaker leaked. I appreciated the sturdy note cards in lieu of a notepad, and the pens are good. There were no travel-size toiletries; instead, shampoo, conditioner and body wash are attached to the shower wall. The water pressure was excellent. There was no hard-copy restaurant guide, city magazine or map. There was no complimentary bottled water. Had takeout from Saddles, the hotel restaurant, and the cheeseburger and mud pie were very good. The "folio of charges," or invoice, corresponded with the quote I'd received. Would not stay there again.

The pool, which is how I select hotels and condos, was disappointing, shorter than expected. Another guest and I agreed that the photo is misleading. The "balcony" also was disappointing, more a Juliet balcony than one you could actually sit out on, but no matter because it faces due north, gets no sun, and has no view to speak of. Aside from the balcony, the room itself was comfortable and functional. The bed was firm enough, with pillows of varying softness. The TV, microwave and fridge worked; the coffeemaker leaked. I appreciated the sturdy note cards in lieu of a notepad, and the pens are good. There were no travel-size toiletries; instead, shampoo, conditioner and body wash are attached to the shower wall. The water pressure was excellent. There was no hard-copy restaurant guide, city magazine or map. There was no complimentary bottled water. Had takeout from Saddles, the hotel restaurant, and the cheeseburger and mud pie were very good. The "folio of charges," or invoice, corresponded with the quote I'd received. Would not stay there again.

Inconsiderate check in agent (male). Very difficult to reach the actual hotel by phone. Guest agent was not professional in his behavior or communication and did not offer the level of customer service expected for the quality and expense of the accomodation. Will not stay there again. Also hidden fees like parking etc. Also no room service or room cleaning during stay. Unable to give straight answer like availability of early check in, disappointing when traveling so far to stay there.

Inconsiderate check in agent (male). Very difficult to reach the actual hotel by phone. Guest agent was not professional in his behavior or communication and did not offer the level of customer service expected for the quality and expense of the accomodation. Will not stay there again. Also hidden fees like parking etc. Also no room service or room cleaning during stay. Unable to give straight answer like availability of early check in, disappointing when traveling so far to stay there.

Nice but expensive. Many restaurants in the area.

Nice but expensive. Many restaurants in the area.

The location is great. Regretfilly there was a hair clump in the bathroom and the room didnt feel clean. The front desk was plesant but not trained to be helpful at all.

Disappointed that only one of the two Tesla chargers was working and I was unable to charge my Tesla while I was there. The chargers were always being used by other vehicles. One of the primary reasons why I picked the Sheraton was that you had Tesla chargers.

Disappointed that only one of the two Tesla chargers was working and I was unable to charge my Tesla while I was there. The chargers were always being used by other vehicles. One of the primary reasons why I picked the Sheraton was that you had Tesla chargers.

The location is great. Regretfilly there was a hair clump in the bathroom and the room didnt feel clean. The front desk was plesant but not trained to be helpful at all.

Very nice hotel. Didn’t care for additional charge for parking.

Very nice hotel. Didn’t care for additional charge for parking.

Nice. A lot of construction right now

Nice. A lot of construction right now

The room was spacious and the beds were really comfortable. Pretty good restaurant at the hotel.

The room was spacious and the beds were really comfortable. Pretty good restaurant at the hotel.

We enjoyed our stay and slept great in the comfortable beds. There are no ice machines however and getting ice delivered to our room took a long time. Also, our Jeep is taller than what can fit in their parking garage so our options were very limited and if we weren’t first to one of 4 parking spaces then we had to pay and park wherever else off premises and try to take a bus back.

We enjoyed our stay and slept great in the comfortable beds. There are no ice machines however and getting ice delivered to our room took a long time. Also, our Jeep is taller than what can fit in their parking garage so our options were very limited and if we weren’t first to one of 4 parking spaces then we had to pay and park wherever else off premises and try to take a bus back.

Great location, beautiful!

Great location, beautiful!

Excellent one night stay. Didn’t like paying for parking but other than that it was very nice.

Excellent one night stay. Didn’t like paying for parking but other than that it was very nice.

For the price the service was sub par. No room service for a two night stay and i wanted a noon checkout and was refused this. Our view was of the air conditioning system and our fridge needed repair. It took two requests to get this done. I did appreciate that there was EV charging on the premises

For the price the service was sub par. No room service for a two night stay and i wanted a noon checkout and was refused this. Our view was of the air conditioning system and our fridge needed repair. It took two requests to get this done. I did appreciate that there was EV charging on the premises

Great stay at this wonderful property at the Steamboat ski area base. Great pool, weekend entertainment and walkable to the new Pickleball Center-woo Hoo!

Great stay at this wonderful property at the Steamboat ski area base. Great pool, weekend entertainment and walkable to the new Pickleball Center-woo Hoo!