Everything was great except for a mixup with our stored luggage tags.

Everything was great except for a mixup with our stored luggage tags.

This hotel has no soul or personality. It is an an amorphous blob dropped into an urban concrete setting. It lacks design decor and inspiration. You are in a hotel. You don’t feel you are in Japan. It is the epitomy of capitalism. A product to extract. It is located in a train hub and any towers of offices and stores. Shopping online with Amazon from your home country would be easier. The “stations” are painful to navigate. Most stores are too expensive and have exclusive brands. There are many restaurants. Osaka is a very modern city with a few interesting sites- none near here. My advice not this hotel for sure and not this area. Avoid the largest cities of Japan. Once you see some shrines temples and magnificent gardens in one city don’t rinse and repeat in the next. Suggest secondary cities near mountains or ocean and a sense of Japan. People are accessible in smaller Centres and the staff at this hotel are not warm or welcoming. They are Perfunctoty and check in and out is done at terminals . AI has taken over and you are visiting a robotic environment here. Don’t waste time or energy.

Close to osaka station. Made it very easy to navigate to Universal studios from here. I will say that i wished there were more outlets next to the bed.

Good

Good

Location is good

Location is good

Best hotel we’ve stayed in Japan. Breakfast buffet is really nice and worth the money. A good coffee shop is located within the building. The rooms are spacious, bathrooms are luxurious, and staff is incredibly friendly and helpful.

Best hotel we’ve stayed in Japan. Breakfast buffet is really nice and worth the money. A good coffee shop is located within the building. The rooms are spacious, bathrooms are luxurious, and staff is incredibly friendly and helpful.

Would be great if it had a fitness center, otherwise very nice property

Would be great if it had a fitness center, otherwise very nice property

Laundry machines are always busy at night but people will keep their clothes for whole night. this is the problem you don't have chance to use either washer or dryer.

Laundry machines are always busy at night but people will keep their clothes for whole night. this is the problem you don't have chance to use either washer or dryer.

Affordable, clean, friendly, short walking distance to everywhere. We will stay there again if visiting Osaka again.

Affordable, clean, friendly, short walking distance to everywhere. We will stay there again if visiting Osaka again.

It was so clean and quiet place

It was so clean and quiet place

Good location by Umeda station with plenty of food and shopping options. Staff in lobby is friendly and helpful. Size of rooms are above average for Japan. Self service laundry machines located on the 2nd floor were super useful. Furniture in the rooms are a bit worn. Carpet in the room and hallways were dirty and could use a deep cleaning. Shower is musty and has mildew in the corners. Decent hotel but I probably won't stay here again.

Good location by Umeda station with plenty of food and shopping options. Staff in lobby is friendly and helpful. Size of rooms are above average for Japan. Self service laundry machines located on the 2nd floor were super useful. Furniture in the rooms are a bit worn. Carpet in the room and hallways were dirty and could use a deep cleaning. Shower is musty and has mildew in the corners. Decent hotel but I probably won't stay here again.

Very good value

Very good value

We liked how close this property was to everything. The room was clean and staff where lovely

We liked how close this property was to everything. The room was clean and staff where lovely

The first room we checked in came with some stains around the corner and on the floor carpet, but the front desk staff efficiently upgraded our room to the higher floor and helped us move the luggages to the new room. Their service was great. The room was pretty clean. The location is great.

The first room we checked in came with some stains around the corner and on the floor carpet, but the front desk staff efficiently upgraded our room to the higher floor and helped us move the luggages to the new room. Their service was great. The room was pretty clean. The location is great.

Very close to Osaka JR station and metro station and can go to everywhere in Osaka as well as Kansai area very easily. It is also very good to walk around as there are many large shopping malls and restaurants nearby. Highly recommend!

Very close to Osaka JR station and metro station and can go to everywhere in Osaka as well as Kansai area very easily. It is also very good to walk around as there are many large shopping malls and restaurants nearby. Highly recommend!

Service was great

Service was great

Perfect pace to stay while exploring Osaka.

Perfect pace to stay while exploring Osaka.