Excellent breakfast!! Close to train station.very polite, helpful front desk team. Spacious rm by Japan standards.

Excellent breakfast!! Close to train station.very polite, helpful front desk team. Spacious rm by Japan standards.

Second hotel for my trip so the washing machine & dryer is a saver for us as we can throw the clothes in and go to sleep. Overall the room is quite clean except the toilet and kitchen area have slight smell (I am sensitive to smell). Bed is abit small for 2 adults and 1 3 years old kid to sleep together. They only can add on sofa bed outside the room which don’t work for us. Overall stay is decent

Second hotel for my trip so the washing machine & dryer is a saver for us as we can throw the clothes in and go to sleep. Overall the room is quite clean except the toilet and kitchen area have slight smell (I am sensitive to smell). Bed is abit small for 2 adults and 1 3 years old kid to sleep together. They only can add on sofa bed outside the room which don’t work for us. Overall stay is decent

Great location to see the heart of Osaka, spacious rooms great facilities. Highly recommend for anyone staying in Osaka with great transport options and walking distance to Dotonbori area and shopping

Great staff- friendly, helpful and professional. Room was quiet, clean, neat and well appointed. Breakfast buffet was great and the staff there were very friendly. Front desk staff were most helpful and very personable. We thoroughly enjoyed our stay there.

The rooms were spacious and appreciated the kitchenette and laundry options in the room. We also had a quiet room which was greatly appreciated. The location was very close to the Namba station and the mall, with lots of shopping, dining options. The one improvement I would suggest is better ventilation in the bathroom as it always felt a bit damp and muggy in the bathroom despite the AC and de-humidifier being on in the room.

We booked 2 bedrooms unit, the space is amazing compared to usual Japan hotel. Check in staff was unwelcoming, however the Hotel supervisor was great in the Service recovery! Location is great, just opposite Airport Express, Mcdonald is just across the street. Lawson and many eateries below hotel.

The rooms were great size, clean and had everything we needed, Including a washer / dryer in the room. That was really Helpful. The staff was very kind and helpful and the hotel is in a great location. Would definitely stay here again. Can’t think of any downsides.

We booked 2 bedrooms unit, the space is amazing compared to usual Japan hotel. Check in staff was unwelcoming, however the Hotel supervisor was great in the Service recovery! Location is great, just opposite Airport Express, Mcdonald is just across the street. Lawson and many eateries below hotel.

The corner room has beautiful view!

Thankyou! Loved it!

Thankyou! Loved it!

Clean, conveniently located and decent size. Friendly staff and service folk. We had a great time in Osaka at Fraser Residence. They will hold your bags in your days or arrival and departure outside of check-in/check/out times. Only issue was the luggage forwarding cost was quite high, otherwise no complains. Try the sauna!

Clean, conveniently located and decent size. Friendly staff and service folk. We had a great time in Osaka at Fraser Residence. They will hold your bags in your days or arrival and departure outside of check-in/check/out times. Only issue was the luggage forwarding cost was quite high, otherwise no complains. Try the sauna!

The room is spacious and clean. It is close to train station and metro station. Also, the breakfast is good. Overall, it is recommended.

The room is spacious and clean. It is close to train station and metro station. Also, the breakfast is good. Overall, it is recommended.

It’s a very nice place to stay for your vacation as it is situated in a v convenient location, near the Namba station and the shopping centre and with many choices of restaurants. The rooms are v clean with all necessary facilities. I love the washing machine and the microwave oven. The staff are v friendly and the food choices for breakfast is good also. Would definitely come back if I visit Osaka again.

It’s a very nice place to stay for your vacation as it is situated in a v convenient location, near the Namba station and the shopping centre and with many choices of restaurants. The rooms are v clean with all necessary facilities. I love the washing machine and the microwave oven. The staff are v friendly and the food choices for breakfast is good also. Would definitely come back if I visit Osaka again.

Clean and close to train station, very convenient

Clean and close to train station, very convenient

This place is just okay. Not the best hotel in Japan but good for families and nice to have laundry. The breakfast is okay, and provided. There was an incident where they gave away our table and took our bag but that was one misguided staff member who wasn’t too bright.

This place is just okay. Not the best hotel in Japan but good for families and nice to have laundry. The breakfast is okay, and provided. There was an incident where they gave away our table and took our bag but that was one misguided staff member who wasn’t too bright.

excellent location

excellent location

This hotel is lovely! The services are great, and it’s super convenient for all the places you want to visit. 😊

Fraser is centrally located to the train station, popular tourist streets, lots of shopping, and plenty of dining options. The staff was pleasant and the rooms had everything we needed for a comfortable stay - washer/dryer, kitchen with fridge and stove, dishes, lots of cabinets, drawers, and/or closet space. I would definitely choose Fraser properties again!

This hotel is lovely! The services are great, and it’s super convenient for all the places you want to visit. 😊

Fraser is centrally located to the train station, popular tourist streets, lots of shopping, and plenty of dining options. The staff was pleasant and the rooms had everything we needed for a comfortable stay - washer/dryer, kitchen with fridge and stove, dishes, lots of cabinets, drawers, and/or closet space. I would definitely choose Fraser properties again!

Good location across namba station and you can walk to dotonbori/shinsaibashi. Taxis can’t seem to find this hotel, 2x we took a taxi and they dropped us off a block even 2 away from hotel. Wallet stolen in Shinsaibashi to include hotel room key and immediately called hotel to cancel cards but it wasn’t when we got to the hotel, they took care of it but it took a number of tries. Also took way past checkin time to get our room ready and was not the corner room we tho we were going to get. Did not bother complaining as we were too tired waiting for the room, they offered their lounge where ac wasn’t working and some stubs to wait at a coffee shops across the way (we just wanted to get settled in and didn’t bother). Breakfast staff was the most hard working, special mention to Sheila who made us feel important. Small area for breakfast and the staff made sure food’s replenished, tables clean and ready and still checked in on us while eating.

Good location across namba station and you can walk to dotonbori/shinsaibashi. Taxis can’t seem to find this hotel, 2x we took a taxi and they dropped us off a block even 2 away from hotel. Wallet stolen in Shinsaibashi to include hotel room key and immediately called hotel to cancel cards but it wasn’t when we got to the hotel, they took care of it but it took a number of tries. Also took way past checkin time to get our room ready and was not the corner room we tho we were going to get. Did not bother complaining as we were too tired waiting for the room, they offered their lounge where ac wasn’t working and some stubs to wait at a coffee shops across the way (we just wanted to get settled in and didn’t bother). Breakfast staff was the most hard working, special mention to Sheila who made us feel important. Small area for breakfast and the staff made sure food’s replenished, tables clean and ready and still checked in on us while eating.

This hotel is very convenient for tourists.Easy to access from KIX and we enjoyed this hotel very much. The staffs are also very kind.