Very attractive facility, in the heart of everything

Very attractive facility, in the heart of everything

Everyone was so nice and welcoming! We stayed an extra night! The bartender Janet was incredibly nice! Hope to return soon!!

Everyone was so nice and welcoming! We stayed an extra night! The bartender Janet was incredibly nice! Hope to return soon!!

There was a water leak that flooded a portion of our room resulting in high humidity. That was out of the control of the facility. However, when I discussed the situation with the supervisor in the morning, the supervisor stated, "I am sorry, we are doing our best." There was no offer to move us to another room. There was no offer to make us more comfortable. And there was no effort to deal with the water in our room. I returned in the afternoon and spoke with another supervisor. She eventually offered us another room for the night. The second room was nice and there was no humidity. It just seemed odd that a facility that claims to be "The No 1 luxury hotel on Hilton Head Island" would not take the initiative to make things right as soon as possible and to make their customers as comfortable as possible. Other than this, our visit to HH was very nice.

There was a water leak that flooded a portion of our room resulting in high humidity. That was out of the control of the facility. However, when I discussed the situation with the supervisor in the morning, the supervisor stated, "I am sorry, we are doing our best." There was no offer to move us to another room. There was no offer to make us more comfortable. And there was no effort to deal with the water in our room. I returned in the afternoon and spoke with another supervisor. She eventually offered us another room for the night. The second room was nice and there was no humidity. It just seemed odd that a facility that claims to be "The No 1 luxury hotel on Hilton Head Island" would not take the initiative to make things right as soon as possible and to make their customers as comfortable as possible. Other than this, our visit to HH was very nice.

Absolutely beautiful resort! Everyone was so friendly and helpful. Highly recommended ⭐️⭐️⭐️⭐️⭐️

Absolutely beautiful resort! Everyone was so friendly and helpful. Highly recommended ⭐️⭐️⭐️⭐️⭐️

Beautiful and peaceful resort. Staff very accommodating

Beautiful and peaceful resort. Staff very accommodating

Peaceful and beautiful. Already booked our next stay!

Peaceful and beautiful. Already booked our next stay!

The room was comfortable and clean. The staff were truly amazing and made our stay outstanding. Great attention to detail. Would return without question.

The room was comfortable and clean. The staff were truly amazing and made our stay outstanding. Great attention to detail. Would return without question.

I , of course, love golf so who wouldn't like to be sitting having lunch overlooking the first tee. Your establishment is showing its age. I don't know how you can possibly keep ahead of updating decor but you seem to be addressing issues as needed.

I , of course, love golf so who wouldn't like to be sitting having lunch overlooking the first tee. Your establishment is showing its age. I don't know how you can possibly keep ahead of updating decor but you seem to be addressing issues as needed.

Top notch service by the staff. We have gone two years in a row for our winter family trip and have enjoyed it both times. The best thing about the hotel is their staff and the level of service.

Top notch service by the staff. We have gone two years in a row for our winter family trip and have enjoyed it both times. The best thing about the hotel is their staff and the level of service.

Situated on the first tee of Harbour Links, great views and quality staff and service. There is a lot to do or a perfect place to unwind and do nothing. A great feel in the public areas of The Inn and club. Thanks to everyone who made our stay memorable.

Situated on the first tee of Harbour Links, great views and quality staff and service. There is a lot to do or a perfect place to unwind and do nothing. A great feel in the public areas of The Inn and club. Thanks to everyone who made our stay memorable.

We loved staying at the Inn and Club. Staff are super attentive. Golf is fabulous.

Pretty great little hotel, enjoyed our stay very much.

Pretty great little hotel, enjoyed our stay very much.

Beautiful resort and hotel. We really enjoyed our time here walking and biking around Harbour Town. Great location close to restaurants and the beach. The rooms was spacious and we slept well in the comfortable king bed. Great getaway to celebrate our anniversary!

Beautiful resort and hotel. We really enjoyed our time here walking and biking around Harbour Town. Great location close to restaurants and the beach. The rooms was spacious and we slept well in the comfortable king bed. Great getaway to celebrate our anniversary!

Great facility with attentive staff. Walk to everything!

Great facility with attentive staff. Walk to everything!

Gracious

Gracious

The staff made our stay a wonderful experience.

The staff made our stay a wonderful experience.

The staff were incredibly welcoming, friendly and extremely helpful. They were enthusiastic, always willing to assist and were knowledgeable about the resort. We are looking forward to returning to the beautiful hotel again!