The hotel was in excellent location. Staff are very helpful. The breakfast had a lot of choice. Most of the food you would expect to be hot was cold eg fried eggs?! But the fruit, pastries and waffles filled us up. Also the restaurant is well advertised on site and online - was closed which was disappointing.

My room was located on the highest level at the end/corner thus it was quiet and nice. Enjoyed my 2 nights stay. Staff were friendly and helpful in giving suggestion of locations of local food. Great location as walking distance to the Jetty as l need to take the ferry to & from Butterworth to access the train.

My room was located on the highest level at the end/corner thus it was quiet and nice. Enjoyed my 2 nights stay. Staff were friendly and helpful in giving suggestion of locations of local food. Great location as walking distance to the Jetty as l need to take the ferry to & from Butterworth to access the train.

The hotel is close to ferry & city sights . An excellent hotel in a quiet city street

The hotel is close to ferry & city sights . An excellent hotel in a quiet city street

Value for money.

Value for money.

Center location. Friendly staff.

Center location. Friendly staff.

Great price, central location just a couple blocks from attractions. Very kind staff. Clean, nice modern room. Only thing is TV only had 2 channels I could watch and one only had sports

Great price, central location just a couple blocks from attractions. Very kind staff. Clean, nice modern room. Only thing is TV only had 2 channels I could watch and one only had sports

Great location. Clean and comfortable hotel. Staff were very nice and helpful. Breakfast buffet was great. Lots of food selections. The only I didn't like was the window facing the parking garage. No view. Otherwise, we enjoyed our stays.

Great location. Clean and comfortable hotel. Staff were very nice and helpful. Breakfast buffet was great. Lots of food selections. The only I didn't like was the window facing the parking garage. No view. Otherwise, we enjoyed our stays.

The location of property is really good. Close to all popular attraction spots, approx 12-20mins walk to most attraction places yet quiet enough for rest. Taxis in Penang generally takes a longer duration to pick us up, approx. 10-12mins. as such, we preferred to walk by foot to nearby locations. Check in counter allowed us to deposit our bags before check-in, which we really appreciate. It was spacious as well

The location of property is really good. Close to all popular attraction spots, approx 12-20mins walk to most attraction places yet quiet enough for rest. Taxis in Penang generally takes a longer duration to pick us up, approx. 10-12mins. as such, we preferred to walk by foot to nearby locations. Check in counter allowed us to deposit our bags before check-in, which we really appreciate. It was spacious as well

Everything was good. Thank you.

Everything was good. Thank you.

near to histrical area

near to histrical area

Whilst touring Malaysia I stopped off at Georgetown Penang for 3 nights I stayed at the Victoria Garden hotel. It was excellent from the minute I walked through the door. All Staff were friendly, helpful and very professional. The Hotel is modern, well furnished and immaculately clean. It is in a good location to explore Georgetown and surrounding areas. The rooms are very good and well serviced. I would definitely recommend this hotel and will stay here again on my next visit.

Whilst touring Malaysia I stopped off at Georgetown Penang for 3 nights I stayed at the Victoria Garden hotel. It was excellent from the minute I walked through the door. All Staff were friendly, helpful and very professional. The Hotel is modern, well furnished and immaculately clean. It is in a good location to explore Georgetown and surrounding areas. The rooms are very good and well serviced. I would definitely recommend this hotel and will stay here again on my next visit.

Only 1 keycard is given, very inconvenient as my spouse needs to go out to get some stuff. Only 2 bottles of mineral water provided per day Air conditioning self cut off after some time, need to turn it on many times Check out at 12pm SHARP. Front desk called for check out at 1210pm Terrible breakfast, not much variety and food does not taste good Traveller please stay away from this hotel. Go for either St. Giles or The Granite. We had an excellent stay at The Granite

Only 1 keycard is given, very inconvenient as my spouse needs to go out to get some stuff. Only 2 bottles of mineral water provided per day Air conditioning self cut off after some time, need to turn it on many times Check out at 12pm SHARP. Front desk called for check out at 1210pm Terrible breakfast, not much variety and food does not taste good Traveller please stay away from this hotel. Go for either St. Giles or The Granite. We had an excellent stay at The Granite

I love the interior design of the room. It’s cozy and comfy and clean

I love the interior design of the room. It’s cozy and comfy and clean

Great location, clean and comfortable

Great location, clean and comfortable

Quiet and friendly.

Quiet and friendly.

Staff was terrible. I booked a deluxe room (with city views it said), and instead I got a room looking to a parking lot (it was ridiculously close to the cars).I went down to reception three times (Sunday evening) and the guy gave me no alternative despite admitting that it was their/the websites mistake. It wasn’t until I asked to speak to the manager that the guy offered me to change the room with a really bad attitude. The rest of the staff were neither friendly nor professional. Otherwise, the rooms were really nice and the location is convenient

Staff was terrible. I booked a deluxe room (with city views it said), and instead I got a room looking to a parking lot (it was ridiculously close to the cars).I went down to reception three times (Sunday evening) and the guy gave me no alternative despite admitting that it was their/the websites mistake. It wasn’t until I asked to speak to the manager that the guy offered me to change the room with a really bad attitude. The rest of the staff were neither friendly nor professional. Otherwise, the rooms were really nice and the location is convenient

Good location with friendly and helpful staff. Front office staff, WJ helped me to arrange a taxi at 4am to go to airport. Since it was too early to have breakfast, kitchen staff arranged a fruit plate for me the day before. Fantastic service, the room also very nice. I will definitely come back next time I go to Penang.