Stay and service unbelievable. One little problem…toilet seat would stay raised.

Stay and service unbelievable. One little problem…toilet seat would stay raised.

The curtains are too small for the windows. I had the room next to the lobby so it was quite noisy.

The curtains are too small for the windows. I had the room next to the lobby so it was quite noisy.

The Monastery Spa and The Monastery Suites both charged our credit card for our three night stay in August. Despite me calling twice in August to ask their help in correcting the issue, they have not done anything and now I need to ask my credit card company to dispute the charge. I spoke with someone on the desk who said they would help last month, and nothing heard since. Not impressed with service.

Clean and private setting. Loved the vines out front.

We were originally booked into the Monastery, but when we arrived we were given a room in the basement. We did not want to stay in the basement, the windows were high and small. I returned later to look at the rooms on the upper floors and would have been happy to stay in one of those. We were offered a room at Leaside Manor, which we appreciated. Our stay at Leaside was very nice overall, however, the stairs and entrance from the parking lot was not ideal for us. We understand that it is an older property. The bathroom in the Parker Room is not ideal, the shower is very small, the lighting is poor. I could not use bathroom to dry my hair and do my makeup. The breaker tripped while I was drying my hair, I had to sit at the desk in the main area to dry my hair. The dryer cord was hardly long enough and kept falling out of the outlet. Otherwise we enjoyed our stay. Leaside is a charming place to stay, the bed was comfortable and we enjoyed the breakfast and conversation with other guests.

We were originally booked into the Monastery, but when we arrived we were given a room in the basement. We did not want to stay in the basement, the windows were high and small. I returned later to look at the rooms on the upper floors and would have been happy to stay in one of those. We were offered a room at Leaside Manor, which we appreciated. Our stay at Leaside was very nice overall, however, the stairs and entrance from the parking lot was not ideal for us. We understand that it is an older property. The bathroom in the Parker Room is not ideal, the shower is very small, the lighting is poor. I could not use bathroom to dry my hair and do my makeup. The breaker tripped while I was drying my hair, I had to sit at the desk in the main area to dry my hair. The dryer cord was hardly long enough and kept falling out of the outlet. Otherwise we enjoyed our stay. Leaside is a charming place to stay, the bed was comfortable and we enjoyed the breakfast and conversation with other guests.