We didnt see any ghosts but had such a good time.

We didnt see any ghosts but had such a good time.

Typical for older building. Check in was easy. Unfortunately, the A\C or any airflow was not working and in a room with windows that don’t open. my room was ground floor & opened directly on to Main Street. I ended up opening my front door and wedging open the back door just for airflow. Clearly problematic given I had a Direct line of sight from cars or people Walking by from my bed. Did not sleep well as a result. My only solace was going to be a hot shower in the morning and unfortunately after 10 minutes after waiting for the hot water, it never warmed up. I informed them early in the morning of both of these issues with hope they could at least fix the hot water before checking out. Unfortunately, the shower water was still cold and when I asked the front desk he said that the maintenance did not see anything wrong with either. Unhelpful. I ended up taking a shower at my son’s dorm. I instead politely asked for them to waive my room fee or give me a significant discount and ended up making this request via email to the manager and further cited another posted review similar review left by someone that must have stayed in the room the following night). Unfortunately, my reply was very unprofessional and perhaps one of the worst examples of customer service I have ever experienced.

Typical for older building. Check in was easy. Unfortunately, the A\C or any airflow was not working and in a room with windows that don’t open. my room was ground floor & opened directly on to Main Street. I ended up opening my front door and wedging open the back door just for airflow. Clearly problematic given I had a Direct line of sight from cars or people Walking by from my bed. Did not sleep well as a result. My only solace was going to be a hot shower in the morning and unfortunately after 10 minutes after waiting for the hot water, it never warmed up. I informed them early in the morning of both of these issues with hope they could at least fix the hot water before checking out. Unfortunately, the shower water was still cold and when I asked the front desk he said that the maintenance did not see anything wrong with either. Unhelpful. I ended up taking a shower at my son’s dorm. I instead politely asked for them to waive my room fee or give me a significant discount and ended up making this request via email to the manager and further cited another posted review similar review left by someone that must have stayed in the room the following night). Unfortunately, my reply was very unprofessional and perhaps one of the worst examples of customer service I have ever experienced.

This was my first time staying at The Buxton. I wish I had tried it before. It was quiet, well lit, and very comfortable. The staff always asked if everything was good or if you needed anything! I would stay there again when in the area!!

Love staying in Granville

This was my first time staying at The Buxton. I wish I had tried it before. It was quiet, well lit, and very comfortable. The staff always asked if everything was good or if you needed anything! I would stay there again when in the area!!

Good stay