Location was not clear

As always

Staff's Are Nice 👍

Cleanliness and friendly staff

No toiletries and water in the room

Good Hospitality

Nice environment

Decent size room, good water pressure in the shower and beds were comfortable

They lie about the shuttle bus service. I arrived at 11pm and wanted to go perform umrah, I was shown the bus times however when I went to get the shuttle bus (was outside 5 mins early) they had told I’ll have to wait another hour. The next day when I asked for the shuttle bus they said it was ‘broken’ even though I saw it dropping off other guests not long before. Turns out they only cater to Turkish people when it comes to the bus! They would only drive the bus when there were Turkish guests wanting to go to and from haram. Everytime I would go and ask them about it they would just tell me this is the bus time. Ended up walking or catching taxi to and from haram. Also the listing they they speak English…no one in the hotel does and the staff are quite disregarding unless again speaking with Turkish or Arab guests (I assume the owner is Turkish as there was Turkish writing everything - Turkish and Arabic but not any English) The building looks old from the outside and not like a hotel….wouldnt recommend staying unless you are TURKISH because they will then give you customer service. Didn’t even offer me water but offered the other guests water also!