So the contact number on hotels is for a different place I struggled to find it as all the pictures are outdated. Was walking up and down the street trying to find it sat nav saying I was there couldn’t find it so thought to ring the number, the bloke in the number told me the actual address I went there bare in mind it was a 30 minute walk from where I was meant to be staying then as I turned up told me it was wrong hotel. So that didn’t start the trip off well so be careful with that one As I walked into the hostel it was very outdated. There was atmosphere considering it was meant to be a youth hostel When I finally got to my room the room was very over crowded 12 people sharing one bathroom was not pleasant at all. The room felt like a prison. The view from window was just into the roof top. The room wasn’t the cleanest not sure if that was the people staying or the hostel fault. Despite all this it was cheap and fit for purpose to save money the WiFi was amazing very fast This hostel has huge potential as it’s in such a good location If they had lockers in the room instead of trying to fit as many people in the room as possible and have a welcoming lounge area maybe swap the huge dinning table for a pool table and charge but extra for room would be good idea Overall I would book here again if I needed a very cheap hostel in central Amsterdam and didn’t care about the conditions

So the contact number on hotels is for a different place I struggled to find it as all the pictures are outdated. Was walking up and down the street trying to find it sat nav saying I was there couldn’t find it so thought to ring the number, the bloke in the number told me the actual address I went there bare in mind it was a 30 minute walk from where I was meant to be staying then as I turned up told me it was wrong hotel. So that didn’t start the trip off well so be careful with that one As I walked into the hostel it was very outdated. There was atmosphere considering it was meant to be a youth hostel When I finally got to my room the room was very over crowded 12 people sharing one bathroom was not pleasant at all. The room felt like a prison. The view from window was just into the roof top. The room wasn’t the cleanest not sure if that was the people staying or the hostel fault. Despite all this it was cheap and fit for purpose to save money the WiFi was amazing very fast This hostel has huge potential as it’s in such a good location If they had lockers in the room instead of trying to fit as many people in the room as possible and have a welcoming lounge area maybe swap the huge dinning table for a pool table and charge but extra for room would be good idea Overall I would book here again if I needed a very cheap hostel in central Amsterdam and didn’t care about the conditions

Found bedbugs which ruined my trip.

Found bedbugs which ruined my trip.

Staff are very nice and friendly. It is in desperate need of a refurbishment as there are some brocken and worn out parts

Staff are very nice and friendly. It is in desperate need of a refurbishment as there are some brocken and worn out parts

terrible

terrible

Very close to a bustling square with many eating and drinking options.

Very close to a bustling square with many eating and drinking options.

Thank you for being so welcoming and lovely!

Thank you for being so welcoming and lovely!

I am beyond enraged with the customer service due to the lack of compassion and reason. I booked a reservation on Monday June 10, 2hrs later I called to cancel because my plans with my group tour cancelled. Amsterdam was a pre-trip, but since the trip was cancelled I wasn’t going in that area. I spoke with someone late at night, they said they could t access the system. I then called first thing in the morning and buddy was contacting his colleague and was working through it. Because of these calls and no response from your team to speak to a manage I also incurred a long-distance chargers. I am upset with your hostel because your empathy, after calling 2hrs of booking and the next day, is just that hostile. I will not recommend you to anyone.

I am beyond enraged with the customer service due to the lack of compassion and reason. I booked a reservation on Monday June 10, 2hrs later I called to cancel because my plans with my group tour cancelled. Amsterdam was a pre-trip, but since the trip was cancelled I wasn’t going in that area. I spoke with someone late at night, they said they could t access the system. I then called first thing in the morning and buddy was contacting his colleague and was working through it. Because of these calls and no response from your team to speak to a manage I also incurred a long-distance chargers. I am upset with your hostel because your empathy, after calling 2hrs of booking and the next day, is just that hostile. I will not recommend you to anyone.

The location is perfect .. everything you need is near to you in the middle of the city .. it would be a great option if you are planning to discover the night life in Amsterdam .. if a good sleep is one of your priorities this hostel is not for you

The location is perfect .. everything you need is near to you in the middle of the city .. it would be a great option if you are planning to discover the night life in Amsterdam .. if a good sleep is one of your priorities this hostel is not for you

They have BED BUGS!! I have pictures of getting bit multiple times on my arm, back, leg & feet. I also took videos of the bed bugs when they woke me up at 3am.

They have BED BUGS!! I have pictures of getting bit multiple times on my arm, back, leg & feet. I also took videos of the bed bugs when they woke me up at 3am.

Hello. I am still waiting for my refund. I traveled a great distance and expensive Uber to come to your hostel and once I arrived the gentleman said I was too old so I had to pay again for an Uber to take me somewhere else. My confirmation was 42850612. $205.95 US dollars April 8th. Erik Van Campen Thank you

Hello. I am still waiting for my refund. I traveled a great distance and expensive Uber to come to your hostel and once I arrived the gentleman said I was too old so I had to pay again for an Uber to take me somewhere else. My confirmation was 42850612. $205.95 US dollars April 8th. Erik Van Campen Thank you

Very dirty and noisy

Very dirty and noisy

Good just a bit annoying how much the deposit costs for one night pay ill price and for keys ends up paying twice for each night

Good just a bit annoying how much the deposit costs for one night pay ill price and for keys ends up paying twice for each night

Average.....got stuck with no place and it was the best option

Average.....got stuck with no place and it was the best option

Ok for a quick stop, great location

Ok for a quick stop, great location

Rude workers. Bad service. But worst of all I woke up with bites all over my body!!!!! Nasty bug infected beds.

Rude workers. Bad service. But worst of all I woke up with bites all over my body!!!!! Nasty bug infected beds.

First off that had a cat in the hostel and I hate cats. The guy was rude to me I was the first person in the check in area he told me to have a seat and everyone that walked in after me was helped he ended up helping me last I was so angry but I had to smile because I was on vacation! The room (room 12)was horrible it had black mole and the bathroom is terrible set up the shower water goes right into the toilet and sink area the whole room full of water terrible I would never stay there again even though the location was perfect sorry but I whether walk miles to the tourist area then stay there again! Not everyone like animals and have allergic reactions something like that should be online if you have a cat. Because just one piece of cat hair in my eye will have it swollen for days

First off that had a cat in the hostel and I hate cats. The guy was rude to me I was the first person in the check in area he told me to have a seat and everyone that walked in after me was helped he ended up helping me last I was so angry but I had to smile because I was on vacation! The room (room 12)was horrible it had black mole and the bathroom is terrible set up the shower water goes right into the toilet and sink area the whole room full of water terrible I would never stay there again even though the location was perfect sorry but I whether walk miles to the tourist area then stay there again! Not everyone like animals and have allergic reactions something like that should be online if you have a cat. Because just one piece of cat hair in my eye will have it swollen for days