The hotel is in the perfect location if you are looking to spend some time in/ around Peurto De La Cruz. While not directly in the centre, it is within easy walking distance. As a basic hotel it has everything you need - clean lobby are and clean bedrooms which were satisfactory. However the hotel is quite worn down and in all honesty I have never had a worse hotel breakfast. Even the "fresh" tomatoes and cucumber were inedible let alone the rest of the food on offer. Staff were okay and attentive, although if you require car parking, don't expect there to be much room in the tiny off road car park across from the hotel. And with a lot of shops cafes and bars on that street, street parking is very slim.

The hotel is in the perfect location if you are looking to spend some time in/ around Peurto De La Cruz. While not directly in the centre, it is within easy walking distance. As a basic hotel it has everything you need - clean lobby are and clean bedrooms which were satisfactory. However the hotel is quite worn down and in all honesty I have never had a worse hotel breakfast. Even the "fresh" tomatoes and cucumber were inedible let alone the rest of the food on offer. Staff were okay and attentive, although if you require car parking, don't expect there to be much room in the tiny off road car park across from the hotel. And with a lot of shops cafes and bars on that street, street parking is very slim.

Food was absolutely disgusting either pork or fish every night, the cleaners kept leaving my back door open, there was 2 cockroaches in my bathroom, air conditioning didn’t work, bar didn’t open until half 10, no entertainment on a night

Food was absolutely disgusting either pork or fish every night, the cleaners kept leaving my back door open, there was 2 cockroaches in my bathroom, air conditioning didn’t work, bar didn’t open until half 10, no entertainment on a night

We had a spacious sea view room, the bathroom was a nice size too. We were more than happy with the room. We were half board, but was disappointed with the choice of food. The dining room was like a works canteen. The staff worked hard clearing plates and rushing around, it was done on a budget and it showed. Would recommend eating out and about, it’s worth it, we found some nice restaurants all in walking distance. The pool was freezing so we didn’t go for a swim, which was a shame. But we always managed to get a sun lounger, even though the hotel was packed. The reception was very welcoming and friendly.

We had a spacious sea view room, the bathroom was a nice size too. We were more than happy with the room. We were half board, but was disappointed with the choice of food. The dining room was like a works canteen. The staff worked hard clearing plates and rushing around, it was done on a budget and it showed. Would recommend eating out and about, it’s worth it, we found some nice restaurants all in walking distance. The pool was freezing so we didn’t go for a swim, which was a shame. But we always managed to get a sun lounger, even though the hotel was packed. The reception was very welcoming and friendly.

The photos make this hotel look better than it actually is, for example the pool area is very small for the size of hotel, which I imagine is a bigger problem in peak periods. The hotel is looking a little tired in some areas, though you can see the company is making improvements when/where possible. That said the hotel was clean and tidy, staff were helpful, and I felt I got value for money. I’d give it 6.5 out of 10

The photos make this hotel look better than it actually is, for example the pool area is very small for the size of hotel, which I imagine is a bigger problem in peak periods. The hotel is looking a little tired in some areas, though you can see the company is making improvements when/where possible. That said the hotel was clean and tidy, staff were helpful, and I felt I got value for money. I’d give it 6.5 out of 10

Hotel was fabulous as always stayed many times however drinks included in the all inclusive package was poor

Hotel was fabulous as always stayed many times however drinks included in the all inclusive package was poor

Good value for money

Good value for money

All good, room was spacious and had everything I needed staff were very helpful

All good, room was spacious and had everything I needed staff were very helpful

All good hotel after renovation nice and tidy

All good hotel after renovation nice and tidy

The room was very spacious, modern look. We can also use the facilities of the 2 hotels opposite.

The room was very spacious, modern look. We can also use the facilities of the 2 hotels opposite.

We arrived late and we were provided with a packed lunch (the only positive) We were sent to our rooms which are dated, dirty and loud. The first thing was sewing needles on the bedroom carpet. We sat down and opened the packed lunch to find mouldy fruit and soaked wet paper bags. I took them back to reception where they took the bag, laughed and apologied and didnt get offered any alternative. So off to bed I went. Hungry. The pool area is nice however this annoyed us as you can purchase inftables in the shop on the hote.. however BEWARE... These are NOT aloud to be used in the pool! Every family we spoke to were shocked at this.. being a family hotel, you are not alloud any form of toy/ ball/ sinking diving toys in the pool AT ALL and the life guard is VERY strict about this! You are not alloud any food on the loungers, this is a 1st for me. We got a sea view room which unfortuantley you do not get the sun at all (not in May anyway) The pool was signed to close at 6pm however quite a few nights this was closed early. The animation team tried hard with extremely limited resources. You can rent to gold clubs/ tennis rackets which to be honest are just completely dangerous- I took photos of the damaged golf glubs we were given. And there must be only 1 set. We went for tennis rackets one day and nobody had been in the court all day, but because they had paid the deposit and took the rackets we could not play. Night time entertainment for kidsis in another hotel

We arrived late and we were provided with a packed lunch (the only positive) We were sent to our rooms which are dated, dirty and loud. The first thing was sewing needles on the bedroom carpet. We sat down and opened the packed lunch to find mouldy fruit and soaked wet paper bags. I took them back to reception where they took the bag, laughed and apologied and didnt get offered any alternative. So off to bed I went. Hungry. The pool area is nice however this annoyed us as you can purchase inftables in the shop on the hote.. however BEWARE... These are NOT aloud to be used in the pool! Every family we spoke to were shocked at this.. being a family hotel, you are not alloud any form of toy/ ball/ sinking diving toys in the pool AT ALL and the life guard is VERY strict about this! You are not alloud any food on the loungers, this is a 1st for me. We got a sea view room which unfortuantley you do not get the sun at all (not in May anyway) The pool was signed to close at 6pm however quite a few nights this was closed early. The animation team tried hard with extremely limited resources. You can rent to gold clubs/ tennis rackets which to be honest are just completely dangerous- I took photos of the damaged golf glubs we were given. And there must be only 1 set. We went for tennis rackets one day and nobody had been in the court all day, but because they had paid the deposit and took the rackets we could not play. Night time entertainment for kidsis in another hotel

Meals were great and staff very helpful. Very well situated

Meals were great and staff very helpful. Very well situated

You get what you pay for. If you want the basics - you get it. We enjoyed our stay but you get what you pay for. Cocktails etc. were machine generated, strong but not exactly tasty. Hotel was clean and tidy. Most areas were a 'help yourself' service.

You get what you pay for. If you want the basics - you get it. We enjoyed our stay but you get what you pay for. Cocktails etc. were machine generated, strong but not exactly tasty. Hotel was clean and tidy. Most areas were a 'help yourself' service.

This hotel is one of three across the street from one another, and you can use the great swimming pools (3 outdoor, 1 indoor/warmed water) and restaurants/bars at any of them. The dinner and breakfast buffets are great, quality hot foods (dinner better than breakfast). Drinks besides water are not free with dinner, and they will watch you like a hawk if you try. The music in the lobbies is comically 80s and what I imagine older Europeans listen to in terms of American old-school singers, like very hokey. Speaking of which, hotel staff does NOT speak English, so if you’re an American or Brit it’s a struggle. Dutch and German are more common, some Italian and Portuguese, and the Canadian dialect of Spanish (drop the S). The location near La Paz is walkable to the beach promenade down the hill, and is about a 2.5 hour bus ride on Line 343 to the Sur airport (a little less to Norte) (Sidenote: bus is always late Toward the airport due to traffic so plan accordingly (I and 3 other passengers almost missed flight). The hotel has great activities for day trips albeit a little pricey. I did not like that the WiFi at the hotel lobby is the most frustrating, slow, and dropped connections on the planet, and don’t bother to buy the room one because it is even worse. I missed a work meeting after 21 minutes of frustration with hotel WiFi. Don’t think you will get any work done. At the airport or from home, bring your own portable WiFi or an international data plan.

This hotel is one of three across the street from one another, and you can use the great swimming pools (3 outdoor, 1 indoor/warmed water) and restaurants/bars at any of them. The dinner and breakfast buffets are great, quality hot foods (dinner better than breakfast). Drinks besides water are not free with dinner, and they will watch you like a hawk if you try. The music in the lobbies is comically 80s and what I imagine older Europeans listen to in terms of American old-school singers, like very hokey. Speaking of which, hotel staff does NOT speak English, so if you’re an American or Brit it’s a struggle. Dutch and German are more common, some Italian and Portuguese, and the Canadian dialect of Spanish (drop the S). The location near La Paz is walkable to the beach promenade down the hill, and is about a 2.5 hour bus ride on Line 343 to the Sur airport (a little less to Norte) (Sidenote: bus is always late Toward the airport due to traffic so plan accordingly (I and 3 other passengers almost missed flight). The hotel has great activities for day trips albeit a little pricey. I did not like that the WiFi at the hotel lobby is the most frustrating, slow, and dropped connections on the planet, and don’t bother to buy the room one because it is even worse. I missed a work meeting after 21 minutes of frustration with hotel WiFi. Don’t think you will get any work done. At the airport or from home, bring your own portable WiFi or an international data plan.

Freindly staff welcoming and easy to deal with

Freindly staff welcoming and easy to deal with

I'm glad that I did not listen to the reviews. The hotel was nice Might not be 4 star but certainly 3 star. Well worth for the price we paid. I requested a sea view did not get one in the first day but when i spoke to the receptionist she kindly arranged one for the next day. The room was clean, and was cleaned every day. We stayed half board: The food was ok. The menu changed every night. The temperatures were ok was not bad as reviews say. The waiting staff was friendly and very helpful. How ever I have to say the reception staff need to Improve apart form the receptionist (She was always helpful) that helped me change the room others were not that bothered about customers. The guy who does tours helped us to book a good tour to mount Tide. The lovely lady who worked in the mini mart was really help full better than the other in reception. The hotel really need new carpets and TV's. But all that aside I enjoyed my stay. It was a lovely short break.

I'm glad that I did not listen to the reviews. The hotel was nice Might not be 4 star but certainly 3 star. Well worth for the price we paid. I requested a sea view did not get one in the first day but when i spoke to the receptionist she kindly arranged one for the next day. The room was clean, and was cleaned every day. We stayed half board: The food was ok. The menu changed every night. The temperatures were ok was not bad as reviews say. The waiting staff was friendly and very helpful. How ever I have to say the reception staff need to Improve apart form the receptionist (She was always helpful) that helped me change the room others were not that bothered about customers. The guy who does tours helped us to book a good tour to mount Tide. The lovely lady who worked in the mini mart was really help full better than the other in reception. The hotel really need new carpets and TV's. But all that aside I enjoyed my stay. It was a lovely short break.

Almost all people are old

Almost all people are old