Please avoid, very poor experience. Our shower did not work and particular staff were rude, rolling eyes at guests, seemed to have guests who were their friends and were rude to others. The noise was unbearable, there was music and a DJ playing that you could hear all the way down the promenade and in our room which was above the noise, it was the only thing you could hear. We were not informed that this would be the case by staff. We made the decision to check out a day early as we were unable to relax. Very upsetting experience and unless you are a big pub goer I would avoid at all costs.

Please avoid, very poor experience. Our shower did not work and particular staff were rude, rolling eyes at guests, seemed to have guests who were their friends and were rude to others. The noise was unbearable, there was music and a DJ playing that you could hear all the way down the promenade and in our room which was above the noise, it was the only thing you could hear. We were not informed that this would be the case by staff. We made the decision to check out a day early as we were unable to relax. Very upsetting experience and unless you are a big pub goer I would avoid at all costs.

Everyone was really nice and they let me keep my suitcase with them though I'd checked out

Everyone was really nice and they let me keep my suitcase with them though I'd checked out

Good for a few days, good breakfast and location. Parking isn’t the easiest and the room had no AC and was incredibly stuffy. Bathroom pretty small.

The Inn is run by the loveliest bunch of people that you could hope to meet. They were so accommodating and friendly, tried to help make our stay as easy and comfortable as possible, also giving advice on the local area. Would love to return. Kids had a great time too and were thrilled with the room. Shower was hot with decent pressure, the beds were comfortable and in room amenities were perfect. Breakfast was fantastic, plenty of choice of hot food. More fruit choices would be the only other thing that we could have wished for. The location is great. Jubilee Pool (outdoor thermal swimming pool) is a short walk away. The coastline can be followed in either direction towards st Michael’s Mount or Mousehole. Penzance harbour is also close by for boat tours. Thank you so much to the staff and especially the lovely man on the desk for all his help!

The Inn is run by the loveliest bunch of people that you could hope to meet. They were so accommodating and friendly, tried to help make our stay as easy and comfortable as possible, also giving advice on the local area. Would love to return. Kids had a great time too and were thrilled with the room. Shower was hot with decent pressure, the beds were comfortable and in room amenities were perfect. Breakfast was fantastic, plenty of choice of hot food. More fruit choices would be the only other thing that we could have wished for. The location is great. Jubilee Pool (outdoor thermal swimming pool) is a short walk away. The coastline can be followed in either direction towards st Michael’s Mount or Mousehole. Penzance harbour is also close by for boat tours. Thank you so much to the staff and especially the lovely man on the desk for all his help!

Good for a few days, good breakfast and location. Parking isn’t the easiest and the room had no AC and was incredibly stuffy. Bathroom pretty small.

Great location right opposite the promenade. Room was large and clean with kettle and tea/coffee. Breakfast was great with cereal, juice and hot buffet. Great place to get to Lands End, Michaels Mount and the Miniarc outdoor theatre.

Great location right opposite the promenade. Room was large and clean with kettle and tea/coffee. Breakfast was great with cereal, juice and hot buffet. Great place to get to Lands End, Michaels Mount and the Miniarc outdoor theatre.

Great position with lovely views over the sea. Very helpful staff. Room was a good size and very comfortable.

Great position with lovely views over the sea. Very helpful staff. Room was a good size and very comfortable.

The location is great with an amazing view and friendly people.

The location is great with an amazing view and friendly people.

We enjoyed our stay, although no lifts and we were on the top floor. Also very limited parking on site. Food was excellent. Breakfast every morning was also very good. Staff very helpful and friendly.

We enjoyed our stay, although no lifts and we were on the top floor. Also very limited parking on site. Food was excellent. Breakfast every morning was also very good. Staff very helpful and friendly.

Cheerful pub Room was clean and cleaned daily with fresh towels when needed Staff were all lovely really friendly and helpful - bar 1 Breakfast was tasty with a good range - a choice of eggs would have been a nice addition Cereals, fruits, juices and toast always available as well as the buffet style full breakfast They also have a full evening menu and a Sunday carvery I had a room to side at the front - great view of the sea towards Jubilee pool Value for money is good

Cheerful pub Room was clean and cleaned daily with fresh towels when needed Staff were all lovely really friendly and helpful - bar 1 Breakfast was tasty with a good range - a choice of eggs would have been a nice addition Cereals, fruits, juices and toast always available as well as the buffet style full breakfast They also have a full evening menu and a Sunday carvery I had a room to side at the front - great view of the sea towards Jubilee pool Value for money is good

It was wonderful stay. Lovely owners and friendly

It was wonderful stay. Lovely owners and friendly

Very nice hotel situated on the sea front

Very nice hotel situated on the sea front

The room was very comfortable and ideally located for the Scillonian.

Have stayed at the Lugger before it was good the as it is now .The room was quite big ,no complaints there,.I dropped one star for the TV has limited channels ,but in the WWW world not a big issue.

Have stayed at the Lugger before it was good the as it is now .The room was quite big ,no complaints there,.I dropped one star for the TV has limited channels ,but in the WWW world not a big issue.

The room was very comfortable and ideally located for the Scillonian.

Nice

Nice

The staff was very friendly and accommodating. The location was great, and the room quite comfortable.

The staff were fantastic - helpful, friendly-...steve, klara, ross and all. Best of all, as a solo female traveller of a ' certain age' , i wasn't made to feel invisible. Thanks, guys!

The staff was very friendly and accommodating. The location was great, and the room quite comfortable.

The staff were fantastic - helpful, friendly-...steve, klara, ross and all. Best of all, as a solo female traveller of a ' certain age' , i wasn't made to feel invisible. Thanks, guys!