It’s my first time booking at hotels.com. The room is nice and spacious but didn’t expect that the place is in an office building. Feels weird to sleep in an empty building. You can hear random sound from the ac which make it scary and didn’t let us sleep on our first night. We’ve been ordering ubereats but drivers don’t have access to enter the building after 7pm, we had to go down and walk all the way to the building entrance which is a hassle and also scary to walk in the building during the night. The washer is making loud noise when washing the clothes and you can barely hear anything but the noise coming from the washer. The rug in the washroom is dirty, doesn’t look like it wasnt washed and towels are old and have holes on it. There’s no handsoap, no one refilled it. There’s also a guy who asked us if he can come in to take a picture of the wall. We weren’t comfortable with it. On a positive note, the view is nice but that’s it. This shouldn’t be in an office building. Also the parking is so expensive. Had to pay $20 for an overnight parking, we stayed here for 4 nights. Definitely not booking this again.