See above.

unique, comfortable, cozy

The parking was far away and you had to get a fob and bring it back to the front desk each time you accessed it. This was extremely inconvenient. Also, the stairs to enter with our luggage was inconvenient.

Great staff and location. It is a heritage.building, so very nice. The parking is a couple of blocks away.

The parking. It being a heritage building there is no parking

Fulfilled our needs beautifully with a pinch of Old world style. Dress correctly and enjoy leather chairs and coffee in the reading room. Centrally located. We are a fun loving couple in our 60s and coming in late was not an issue.

All our expectations were met.

It is a fancy and vintage hotel. I’ve never been anywhere like this!

It wouldve been better if I had a bath in my room.

Beautiful historic building located near the waterfront. Loved the history in the building as we wandered from room to room. We had one waiter who pointed out some historical things to view in the dining room and the library.

The drop off area (temporary parking) is atrocious and a better system is needed. There were deliveries so the trucks occupied the white line areas and made it impossible to get out to check in. Driving around the block multiple times was frustrating to say the least. Also, please be more aware of the height restriction for your parking offered because anyone arriving with a truck cannot fit into your parking. We were very aware of the dress code but it could have been more clear. It’s a little embarrassing to be told you can’t have a cocktail in the lounge because of what your wearing (and we were dressy casual). There were others I saw without collared shirts (2 men in sweaters only - possibly members which we were not) so it felt biased on some level and made us choose our lunch spot differently. I wish we could have stayed overnight but a family emergency pulled us away at 10pm…we were looking forward to brunch in the dining room.

Location was excellent. The building is beautifully decorated.

They have a mice problem. This was shocking as this hotel was so concerned with a proper dress code. The mouse did not have a jacket! The shower was slippery and I fell.

location

receptionist was quite rude, and the hotel is very old.

old world charm lots of space

nothing

Great location. Tough to sleep due to heat and no AC.

The location was fantastic and the staff were helpful and friendly. The food served at the wedding we attended was delicious.

The room was very warm and quite uncomfortable. Although we appreciate the respectful nature of the dress code, but we felt uncomfortable using any of the common area because of it.

Location

Rules , staff and it’s not a hotel. We were not welcome.

old charming building, tastefully decorated rooms, wonderful staff. very cool old elevator,Ike the ones you see in movies! We got takeout and ate out on the patio overlooking the ocean and watched the sunset. very close to restaurants and museums and all the fun stuff.

no air conditioning but they had some fans going which made the room comfortable. no screens or safety features on the windows which made me a little nervous with our toddler but can’t say another bad thing about this place. really lovely.

the location amd the very comfortable bed

I thought it was expensive for what the room offered. The room was small.

Location, really nice staff, and quietness

Nothing really

A brilliant, atmospheric members club of the type rarely found in England these days. The staff were exceptionally friendly and helpful. The food, especially dinner, was excellent. The room was very good. We look forward to returning.

It suited us very well, but this is not a typical hotel. It is a member's club, which welcomes guests. There is a dress code, which visitors are expected to obey. This is no criticism, but potential guests need to be aware that it is not a hotel for families or perhaps for most younger travellers.