Great hotel

Do wish breakfast started earlier for those who have to leave early but still an exceptional place to stay

Bed was comfortable...AC worked

The room had dirt and dust everywhere. The coffee pot was nasty. Had to clean tables and coffee maker in order to use them. The sofa bed was covered in stains and had a slight smell. Carpeting needs to be cleaned or replaced. Bathroom had a faucet leaking on top so anything u put on the counter got soaking wet. There was no ice available at any of the ice machines. Extremely hot outside and no ice for our water or sodas. Booked 4 nights but only had to stay 1 as our power was restored at home. We were not offered any refund when they were told this. Will not stay there again.

It is always an amazing and comfortable stay when I am traveling to Boone, NC . One of my favorite hotels to stay in. The staff is friendly , professional and accommodating if there are problems. the rooms are very comfortable and clean and the beds are nice to sleep on.

nothing . Everything was fine

Everything was very good. Special thanks to receptionists and manager.

N/A.

How well treated we were by all the staff. Great breakfast!

Nothing I can think of.

clean, and great breakfast, really nice suite.

pool out of order, jacuzzi tub out of order, no handicap king suite with jacuzzi tub.

Breakfast bar had a good selection of breakfast items. Staff always friendly & helpful.

snack items overpriced..$3 for a 18 oz Dr pepper

Reasonably priced and easy access off I 30...Quiet..room was good sized and had fridge with freezer and microwave...breakfast adequate but not many choices for those with food sensitivities.

Pool not open...could use deeper cleaning around vents and shower surround...dirt visible and streaking down shower...rest of facility seemed clean... front desk clerk was not available for over 15 minutes while assisting guest, leaving front lobby vulnerable.