Clean!

They didn’t even come to give us new towels or tidy up our room. When we called for towels since we didn’t get new ones they made us walk down to get them. Overall the stay was not satisfactory.

It had no microwave to be so expensive

It could have been included in the rate for the hotel stay.

excellent staff. very helpful and anxious to help

The breakfast was great.

The waitress was polite but could have been more friendly and smile.

very clean, staff were very awesome and those complimentary cookies were great as well. and it was fairly cheap! which was another thing that I thought was awesome

no complaints

nice people employees and guest

only issue was the refrigerator in the room stunk like somebody had left some food in there

Location

AC makes a very weird noise when it cuts off. Breakfast wasn't set up as shown in pictures. Gloomy lobby interior.. along with the rest of the hotel. Bed/pillows were the most uncomfortable sleeping in/with. Submitting, but it's saying 4.0 even though I've clearly rated the hotel low. Weird.

nice clean hotel. super helpful friendly staff.

the breakfast is not worth it. most of our group ate breakfast somewhere else.

The staff was friendly

The room I had was nice..but the people next to me was loud!!!..Couldn't sleep!!!

wish we had a microwave

Clean & comfortable.

No indoor pool!

Quiet and comfortable

My Keruig didn't work and I was looking forward to coffee.

Right across from the mall it's tucked back so no road noise. The lobby was very nicely decorated for Christmas and the young lady who check me in was very nice

Online on booking.com it clearly says breakfast was included with my room rate.. I went downstairs for breakfast and there's no breakfast buffet like the pic shows infact when I went to the restaurant there was a very tiny breakfast menu and I asked what do I choose from since it's included and I was told there is no free breakfast. I did pay a premium price for my room so that I would not have to leave for breakfast. I've stayed at many Hilton Doubletree in past year and have always had breakfast.. also when I checked in there was no cookies like they are supposed to have :( For the rate I paid I should of had some type of breakfast option a juice or something.