Location. Size of room

Floor is sticky. Shower floor is dirty. Nightstand by the bed is dirty.

room/kitchenet

No toilet paper.

Hotel was very convenient for getting to the Saratoga Race Course. Staff was helpful and the service at the hotel bar very nice. No problems at all.

The rooms need to be updated and the breakfast was very limited and coffee wasn’t good.

Breakfast was good. The other food like dinner was horible

The food served at the bar

breakfast very good

bath room need repair

Spacious and easy access

Need some room upgrades to drive ports and flooring

Close to spac

Breakfast, size of room, customer care and cleanliness.

Wish they had a vending machine on the 4th floor instead of going all the way down to the front desk to get a snack or soda pop.

No coffee in the morning. Room walls were very thin.

Very clean and comfortable. Staff was wonderful. Breakfast options were very good

The Hot Water thermos had been used for coffee at some point. Couldn't drink the tea, as it tasted like coffee. Also, I expect to hear sounds from the hallway, but surprised that we could hear from room next to us, word for word.

Good location

Bathroom need updating

Nothing

They had issues finding reservations

Room and service very good

Breakfast was so so - would have liked a waffle iron. No grab bar or seat in the shower

small things needed to be fixed the AC didn't work properly . the big thing that I did NOT like is they left the back entrance unlocked at all times. called Saturday night to ask what time check out was and the person that answered the phone had no idea.

staff was great. Convenient location. Reasonably priced.

Pool was unavailable. Breakfast included but uninspiring.

I wish I got the name of the gentleman that worked the night shift. He was more than accommodating!! I ordered food and I didn’t realize the person would deliver to my room (I was at pool with kids when food delivered). The gentleman went to look for me to tell me my food was delivered . I felt he went above and beyond. I didn’t have cash on me otherwise I would have given him a tip. He needs to be recognized as he did not have to do that!!

This was our 2nd stay we will be back!

The staff was friendly and the breakfast was yummy! The room was spacious and clean.

The sheets on the pull out cough were covered in food crumbs. The pool was an ice bath. It was FREEZING!!

location

no water bottles in the room, tap water tastes like chalk. no microwave oven. no usb plugs. rest is nice.

close to highway, spacious and good value for money

beds are too soft

location and staff

breakfast was not very good we had hair in our shower and had to clean it myself. carpet was torn in front of door and pool was so cold it was Un swimmable also no towels at pool and hard to get clean towels