Staff was great. Food was great. Our server Makayla for dinner was outstanding. She is a keeper.

Check in was long. Probably just bad timing, but there is only one place to check in. It was close to a 30 minute wait with two people in front of me. One person had a bunch of questions with a trailer he was towing. Another was paying for a group wedding. Not the greatest first impression. You need at least two counters to check in. Our room was very nice. I think it was 21B. You just need to make sure everything matches. The automan was low quality and the TV stand looked like it was from the 1980's. It did not match. And the bathroom soap was very low end, something that is offered in a cheap motel. You need to make sure the quality is everywhere. You are only as good as your weakest link.

What a wonderful, classic manor! The room was comfortable and cozy, the staff was friendly and inviting, the lounge was a throwback to simpler times. To top it off, the meals surpassed all our expectations. Great romantic getaway with my Wife!

The hotel booked the room that I had chosen. We had to not have the king bed w hot tub in room and forced into a queen bed w a fireplace room. Not offered any compensation. Food here as great but had to wait over an hour for our breakfast.

room change- poor service at breakfast could hear every word that our neighbors said - they woke us up in the morning.

What a pleasant surprise when we pull into Stonehurst Manor. Over all it was a beautiful. Meals were more than good

we stayed there before so we came again, love that you had a lounge

nothing

everything

location

mattress needed to be replaced, sink hole in the center. Definitely not what was expected as far as the room goes, bathroom was very small. no hair dryer in room, had to ask for one at the office. our room was part of the motel, very old.

Breakfast and dinner (included) were both tasty and well presented. Dinner portions appeared smaller for parties that used meal-included coupon compared to parties that did not have a coupon. Property grounds were neat and well maintained.

Bait and switch on room. Ordered a room with a fireplace. Got a Motel6 room with a 4 post bed and no fireplace. Floor creaked immensely every step when walking across it. Bed was so used you rolled into the middle. Stonehurst blamed Booking.com for not processing reservation or room coding correctly. Front desk was unable/unwilling to assist, first asking if reservation was done thru Booking.com (who does not process correctly), stating they did not own the reservation, therefore me paying for an upgrade was not an option.