camere piccolissime, senza finestra e senza cambio aria. Bagni tutti in comune, sia maschi sia femmine e due docce (da condividere anche quelle)

The location wasn't bad.

The hours of business aren't staffed everyday. They leave people w/ outside after 7,8,9pm and don't answer the phone regardless if they have a reservation. Few people aren't healthy staying in there.

Ubicación, cercania a Transporte público, Barrio residencial

Colchon en regulares condiciones

The guy at the front was ok.

I will say that one of the guys at the front was decent. But a guy I talked to over the phone was the rudest person that I’ve ever experienced in the service industry.

Outside of it being close to the metro station , that is the only likeable thing about it. Otherwise, nothing. BEWARE! If you already booked this place, I wish you luck that you have a better experience than I did. I hope you have better experiences than me with this place.

Absolutely terrible customer service at front desk at night!The worst place I’ve ever stayed! would not give a single star.My flight was delayed unexpectedly and I booked place ahead of time.i tried calling them around 9 times at all hours of the day to let them know of delayed situation and I’d be late, but no one picked up.Tried emailing them that was provided from email and that didn’t work.There’s no way no one could miss the calls and not pick up as I called many times at their normal hours.8 people,including Uber driver, couldn’t find the place. There’s no sign at all in front of the place, so it’s very confusing to find at night.You can easily pass it many times and not realize it(I went around the block for more than an hour searching for it, although I was dreadfully tired by that point).I thought I was being scammed. No one was at front desk by time of arrival, looked very empty and deserted, there’s no security also. Didn’t feel safe. there’s no bell or anything to let them know you arrived other than luck or a guest helps you. the front desk guy wasnt very welcoming, with no compassion or care, I felt he was disrespectful and dismissive to the point I’d rather sleep outside in hot sun with dogs biting my ankles than be here, id feel more welcome there than here.When i tried to explain it was because of my delayed flight that i was late and I was sorry , He told me it wasn’t his problem and sounded like my fault that I didn’t show up to check in on time due to flight delayed. As if it was my fault my plane was late and I caused the plane delay.There was no care from him,he didn’t try to ask if I need anything,no support of guest or consideration,no welcoming feel at all towards guest,other than telling me “we are a hostel”.I’ve been to Many hostels and staff were much better than this,there’s no excuse.I understand if theyre tired,but that’s no excuse. Outside of this,Shower bathroom on 2nd floor had no working dryer,NO hot water.Beds are like legos.

Localização

the organization of the hostel is terrible, there is no cutlery and glasses available for use, the cleaning is not adequate, the rooms are not comfortable, the shower does not have HOT WATER, one of the employees is not friendly, I do not recommend this hostel!

bad

bad

location was ok

It was dirty in the common areas, very small, uncomfortable bed, very noise both from the street and hallway didn’t get any sleep at all, shared bathroom with thin shower curtain, unfriendly staff, strange people staying there, no safety looker in the room, felt unsafe and the vibe was strange.