The lobby area is nice.

The actual rooms looks more like a motel than hotel. The furniture looks so cheap, the sofa had no cushion, and the air conditioning was broken!!!

Pet friendly! High ceilings and roomy. I like the retro design and the art deco touches.

Was on second floor unit , with the view outdoor patio on the same level where people could see inside , so a choice between outdoor view or privacy. There were cotton buds left lying under the wash room sink when we got here, cleanliness is very questionable, overall.

I really liked the location, as well as the evening live band and entertainment in the lobby/lounge. The hotel is actually nice.

The housekeeping service was a bit slow. I requested additional towels during the first night, and never received them.

The design was beautiful. Access to the pool was great! Streetcar in front of the building was perfect! Staff at the door were very kind! I wish we had had access to a schedule of the Three Keys/Music Hall because we would have loved to take advantage of that! The music sounded incredible when we passed by. It be great if you could provide all that info at check in.

The beds were really hard and uncomfortable. Additionally, we didn’t get anyone to come to our room for trash and towels for a few days. When we went to the rooftop one night, there were towels everywhere and the bar was not open. Lack of communication about the transition from Ace to Barnett… No email or notice at check in. We arrived at The Ace before heading out to a rehearsal dinner. When we were trying to come back, The Ace website was down and it was no longer on google maps. I think it would be helpful to put menus in the rooms for room service.

Comfortable bed. Very good restaurant. Excellent location. Good gym with new equipment, small but has everything you need. Some rooms had windows which opened which is a welcome change to stuffy rooms with only AC.

We booked a large room but were initially given a really small room, which was apparently still considered large. We asked to change and were given an enormous room, which was in the same price category as the previous very small room. Quite inconsistent. Rooms in general are very very dark. Terrible water pressure in shower. Pool very small and full of horrible kids. Rooms don't have bathroom doors, just curtains, which is strange and not very nice.

The best place to stay in New Orleans. walk everywhere and or jump on the street car nearby. perfect.

nothing.

Great hotel in a perfect position. Clean, modern and absolutely recommendable! In the center. Large rooms. Definitely I would go back in the future !!!

Nothing

Great room, decor, pool, staff! Comfy bed! Great location!

No vending machine, had to pay extreme prices for can drinks, etc