Lovely flat near city center, had a great time definitely recommend.

Nothing comes to mind, everything was lovely.

Location

Major health and safety concern is the presence of bed bugs; I started developing extensive body rash after sleeping in the apartment(see picture), which was confirmed by my GP to be a bedbug related. Upon our arrival to the flat, there were no bed sheets for sofa bed, when contacted property manager, Isaac. He told us its under the sofa bed so we took picture of the empty and unclean compartment underneath. Looking back at the pic, the black dust-like speckles were the bed bugs!( see pic). At the end we used bed sheets from under the main bed which he said were clean but didnt look like it( see pic) When I contacted Isaac regarding the bed bugs and showed him pictures, he said he will give us a full refund but never did. Instead, he made a false claim to booking.com that we didn’t show up so I would lose my right to post a review.

The host was friendly and responded to my messages during my stay but ignored me after when I chase up a few things. Being friendly isnt enough when the basic essentials are not there.

It was a nightmare to stay here. First when i entered , the place was dirty, wet towels in the bathroom, water stain and debris in the kitchen. Stains on tables. Plates in the cupboard was dirty. It doesnt seem to be cleaned by anyway. I contact the host who agreed to send a cleaner in next day which i felt fine about as he is actually trying to address the issue. The host said he would refund the cleaning component of booking to me. To this day, i still havent received anything from Booking.com or hear from the host after chancing up. Then two days later, i found that i was bitten during my sleep. My bites were swelling and very itchy. I was checking out the next day. I was having a fever due to allergic reactions. So i messaged the host about this problem who promised to address it but did nothing. I struggle to attend work and spend a week on the sofa at home as i dont want get bring bugs into the rest of my home. Check my photos for records. After i checked out, i got notifications from Booking.com saying the host said i did not stayed in the apartment which is simply not true. I tried messaging the host again but the function was gone. That reappeared a month later, however the host did not bother to contact me . I am filing in a complaint for my stay because you cannot rent a place thats dirty, has not been cleaned routinely and have your guests bitten which is a safety hazard.

Good location, shops and cafes, bus stops and getting around is easy. A good bathroom with a walk-in shower is perfect. The communication with the owner was pleasant, he took on board what I said, hopefully for better changes.

The flat is at the top of the building, no lift, which makes it difficult to climb stairs with the luggage. The cleanliness standards are extremely low: dust everywhere, bed linen and towels are dark gray, very tatty, old and disgusting, not as presented in the picture. I had to buy all my own in Marks and Spencer. Durty microwave is too much in the accommodation for this price. Thick layer of dust on the lampshades, windows, tables, bedside tables. The washing machine must be deep cleaned. Disappointed.

It was so clean and modern. It was a great location and the host was so helpful and friendly as trust me I asked Isaac lots of questions and he was always happy to help me.

Nothing

Apartment was really lovely, pretty cool, modern interior etc. It was nice & bright with the windows at the front. Huge TV with Netfix, Amazon Prime, and a great speaker, lots of games. It felt home from home which was nice & had everything you needed. The host was great with good communication about the key / providing contact info etc. I would stay again.

Pretty small pokey apartment (but cute) - It was on the 3rd or 4th floor so a fair few stairs to climb, which is fine if you don’t mind. The apartment could have done with a full length mirror. It seemed to be ‘bin-day’ both Saturday & Sunday which was so loud and woke me & my friends up extremely early which was annoying. I thought it was a little over-priced considering one of the beds was a sofa bed in the lounge.

Isaac the host was incredibly responsive and helpful with all requests. The apartment was clean, easy to find and exactly as described. Really good location and highly recommend.

No lift and had to climb 60 steps each way . Third floor and noisy on the main road .