Очень неухоженные апартаменты. Половина розеток в нерабочем состоянии. Но самый ужас - это наличие клопов.

Absolutely nothing

Everything really. Please don't book from these charlatans, biggest mistake you could make. - The address advertised is only the address to collect the keys. The real address is different, 10 minutes by taxi in a dangerous suburb of Dusseldorf in my case. Thank you for that. I am reporting you to Booking. - The instructions to reach the property were wrong. Tried to call, no answer. Sent email and eventually someone came back with more wrong instructions. Luckily someone came out from a flat and helped me. - WIFI not working. Told them a few times, no one got back to me - No bed sheets, no towels. unbelievable. - The area was absolutely shocking, a picture attached. Even the taxi drivers were not happy to drive there. - The staircase was full of graffiti, the lift was old and smelly. - The whole property was smelling of dampness. the flat smelled of dampness and cigarettes. - Emailed to complain, no one got back to me. worst customer service you can possibly imagine. I am contacting BOOKING to have at least a partial refund, this is totally unacceptable.

Nothing.... What did you like is out of the question.......

We have found this apartment like a THIRD CLASS aparment in Dusseldorf, the rooms were dirty, bathroom was dirty, floor was dirty, bedsheets where dirty, pillow were in very bad condition, there were spiders in the toilet, main heaters were not working and than after complained we were provided with small fan heaters...... and this apartment is ony fit for the labours & workers to stay......

The beds are great! It has close proximity to all the transport. There are kitchen facilities that allows one to prepare your own food and 2 big fridges. Thanx a lot for the towels. Ute was very helpful when we arrived. When I reported a blocked/sluggish drain, the janitor (Lorent?) quickly fixed it.

It could be kept cleaner at the places not in the eye.