Where do I start. This place was so underwhelming and disappointing. The photos online made it look clean and comfortable but it was anything but. Firstly the apartment smelt musty and moudly. The ceiling in the outdoor area had severe water damage and was falling in. The smell was awful so we spent the entire week with all the back doors shut. We didn’t use this area as we were worried the ceiling would fall in. The bathroom was disgusting. Grime and mould on the walls and ceilings. The shower didn’t look like it had been cleaned properly for months and the sinks had thick grime in them. The bath towels had frayed edges. The bedsheets felt like sandpaper. The cushions on the bed were dirty and stained. All the taps in the place were so high pressured that even if you turned them on gently the water would spray everywhere and all down the front of you. It was so frustrating. The backdoors were so old and creaky that they were impossible to open. The couch smelt like wet dog, not to mention extremely uncomfortable. To top it all off, we had German cockroaches and ants everywhere. And minimal cleaning supplies ~ not even papertowel to wipe down a bench. We were supplied with x2 toilet rolls for a family of 4x for 7 days. Ridiculous. It’s clear that this place needs a seriously thorough clean and many things need repairing and replacing. We will never stay here again and wouldn’t recommend it to anyone.

Renting this property was an easy experience from the start and all staff were friendly and helpful. On arrival it was clean and had everything we needed for our stay. We had problems with our buggy and staff immediately gave us a replacement to use while ours got fixed. The property is in a good location with great views. Very family friendly with affordable prices.

We absolutely loved our stay in Oasis 1. We have been to Hamilton Island 4 times before and always stayed in the resort. Those days are over! Given everything that comes with this apartment + buggy (normally $100/day to hire) + the ability to prepare meals in the kitchen, this is exceptional value. The apartment was spacious and had everything we needed. BBQ was great for dinners and full kitchen was a necessity with small kids. Buggy was so handy and made getting around so easy. The owner connected us with Valet services to arrange a car seat for our youngest. Very smooth pick and drop off from Valet too. After the cyclone, one positive is that this apartment now has relatively clear views of the water & sunset. The new IGA on the island is very reasonably priced and meant that we could eat at the apartment more frequently than we expected. Huge selection available. No need to order from mainland anymore. We'll be booking again for this year.

We enjoyed our stay for the week. There was obviously still lots of cyclone damage around the island. Some feedback about the apartment- TV remote in master bedroom not working, venetians not clean, hair in plug hole, windows very dirty, hole in bathroom door, problems with dishwasher and bathroom door ( these got fixed by island maintenance while we were there), toaster shorted out electrics, fridge dripped water.

Great property, spacious and well located with nice views. The Apartment was well stocked with everything we needed, everything was modern and in great working order. Would highly recommend...

enjoyed the stay. golf buggy was a big bonus. location was great... nice and peaceful with view of water.

The two bedroom unit is spacious and big, like a house. It's also well situated on the Island. The patio was great to eat lunch and greet the local cockatoos. Hamilton Island is a great stepping stone to visit the Great Barrier Reef and for winter, the weather was fabulous.

We had a lovely week at Oasis1! The balcony was fantastic, with the shutters that open out to a view of the water through the surrounding palm trees. We spent a lot of our time there enjoying the scenery. The inclusive golf buggy was an absolute bonus and highly recommended, no faults with it whatsoever. The unit was within walking distance of everything and loved its position. The shower was great with excellent water pressure The negatives are that it is getting dated and needs a refurbish, especially the toilet and spa in the main bathroom. The beds are not the comfiest, getting quite old and saggy. Pillows are great however. Cleaning of average quality, needs a thorough clean, especially under the beds etc Valet service and maintenance service excellent. One phonecall to say there was a faulty DVD player and it was replaced straight away. Would recommend but don't expect 5 star quality as it is dated.