Efficient reception staff, sea view as promised. Breakfast was nice.

Location was perfect for both the beach and town centre. Even on Saturday night it was quiet at night in the hotel. Breakfast buffet was great.

Less stairs, more blankets.

Breakfast was very good location was excellent staff were very helpful

Shower was a little tight and tv was a little small but that's being petty

Yes this is more of a budget hotel, a little tired and in need of an update decoratively, BUT cleanliness is superb. The breakfast is extremely good. The welcome is really good, with all the information required to make your stay very comfortable. I would throughly recommend this hotel if the finesse is not what you are looking for. I really liked it.

The staff were excellent and they were always on hand if needed

When I booked I specifically explained my mum couldn't manage stairs It won't mentioned the dining room is in rthe basement and the lift only went to ground floor

The fact that I could open the window

Small room, small shower cubicle, nowhere to put toiletries in bathroom and small television

Very accommodating especially as mom had been poorly the night before and was allowed an early check in. Staff very attentive and we was well looked after.

Nothing really.

Really good value for money. Good breakfast, friendly staff, very comfortable bed.

Couldn’t get subtitles on my tv- I have a hearing loss . Not keen on the Nescafé coffee at breakfast .

Cleanliness, friendliness, brand new bathroom, great breakfast

Being refurbished. Basic decoration in room.

Close to the beach and city centre and railway station. A good base for exploring North Wales. Friendly and helpful staff

Decor could do with updating

Mainly where it was situated, breakfast and nice friendly staff

The shower wasn’t brilliant we were on the top floor and there was no pressure for the water flow, steep staircase, no lift working which we were told about beforehand.

Convenient for Llandudno front

Not advised of a broken lift prior to visit. The showers on the top floor were barely a trickle. They need upgraded to a power shower.

My little room was perfect for what I needed.

Location, breakfast

Cramped conditions no parking facilities

Breakfast was excellent, my son and I really enjoyed it. Location was ideal, close to all the amenities.

Room felt a little constrained, and could of have done with 2 single beds, as travelled with my son.

The breakfast was lovely. Self service really enjoyed it. Hotel and staff very helpful.

Parking is the only issue. If the hotel hasn’t any parking. The you just have to park we’re there’s a space on the road. Unfortunately it is what it is.

Breakfast outstanding, room nice and clean very good hotel.

Noisey guests drunk.

Everything else was great. Location is great, staff are very helpful and friendly. Rooms are very clean. We only had the breakfast included but it was probably one of the best hotel breakfast I have ever had. All cooked fresh and nice and hot.

The only thing there I could fault was the bed wasn't very comfortable. The mattress was very soft and an old sprung one. The stairs are a challenge if you are elderly especially if you have luggage with you. This is pointed out when you book though as they are having a lift installed. So can't complain about that at all

comfy bed. The staff were very friendly and the breakfast was excellent, the location was very good close to prom and shops. Parking was ok as we were given a permit from the hotel to park on the prom.

Room was very small but clean, shower room also very small and needs some shelves or storage, no lift at the moment but we were told it would be repaired by September.

good accommodation

no lift but we knew

Everything

The room itself was beautiful and the buffet breakfast was delicious. Definitely worth the money if you have a big appetite. The hotel is also very close to the beach with amazing restaurants in the vicinity.

It looked a little rundown from the outside and the room was a little dusty, but this is just me being picky as I'm sensitive to dust.

Good value for money Great breakfast and lovely staff Rooms clean and comfortable

lift not working but we’re told that before going ahead with booking

The staff are very good the breakfast very good. Great value for money

Breakfast and location very good

Bathroom very small sink not big enough and no shelves to put any toiletries

Great location, very good breakfast.

breakfast was great. staff were friendly and helpful. close to the town centre and beach.

water pressure for the shower was very poor. basement restaurant was very warm, could do with ventilation or a/c.