Our family of 5- had a wonderful stay. House was great, love the coffee machine! The laundry was so useful, to wash thermals after a day on the snow. No major problems- nothing to complain about, an amazing holiday experience- with fantastic views

We thoroughly enjoyed our 7 nights in this house. Split over 3 levels, it had plenty of room for our family of 5. The kitchen was reasonably well equipped for cooking at home, and while the house is located half way between Queenstown and Frankton., it was easy enough to get the bus, walk (1hr), Uber (NZ25) or drive into/out of Queenstown. The place has amazing views and we really enjoyed the beautiful sunrises and sunsets.

The accommodation unit was located in a very handy spot being halfway between Queenstown and Frankton/Remarkables. Very cosy, spacious and have a fantastic uninterrupted view of the lake and mountains.

Views were beautiful. Furniture was poor quality and standard. Lounge chairs torn. Main beds uncomfortable. Maybe need to attend to maintenance (light globes out, entrance overgrown etc )

Group of 4 adults - 1 married couple & 2 other friends travelling mainly for mountain biking. The location of the property was perfect - nearly halfway between the better shopping of Frankton and the tourist centre of Queenstown. A BBQ would have made this even better. And a little weird that the master bedroom didn’t have the king size bed. Also we found some broken glass in the dishes. But overall I would recommend this place to stay with a gorgeous view of the lake and the Remarkables.

Plenty of space for our family and a beautiful view over the lake. Excellent location for a quick escape to the airport or roads north, a little tricky to get in and out of the property but not a big deal.

Very good

Gorgeous views. Warm house. Appropriate furnishings and utilities. Perfect for our snowboarding holiday.

Lovely location with an amazing view. Lacked any finishing touches but very functional.

We really enjoyed the apartment and it’s coziness - only down side was no plugs for any bathroom sinks but otherwise great stay thanks

This was everything we had hoped it would be. Awesome views, handy location, nice spacious house, with enough comfortable seating for everyone (something I've found is not always the case). They had everything you needed and made the whole experience really easy, so a big thank you to everyone involved. The only thing I would point out to people is the steep drive to where you have to park - not for the faint hearted, but then it is Queenstown! We didn't want to leave :)

Had a lovely time at this handy location, just a 30-40min walk into town along the lake track.

Had a lovely time at this handy location, just a 30-40min walk into town along the lake track.

Clean, warm and easy to use. thanks again

Clean, warm and easy to use. thanks again

Rating Details:The property manager was more than helpful.The vacation rental was very clean.I was very happy with the location.I was satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:Amazing view and my father was really very satisfied with it. Almost complete amenities... almost because there was no rubbish bins in the bathrooms and no wifi which is very disappointing. ( We rented 4 houses in different locations and this is the only house that doesn't have a wifi.)

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was more than happy with the location.I was more than satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:For a change, we decided a stay in an apartment would be better than a motel and so we chose a stay at RR10. the difference is like the difference between a public motel or a private residence. We had trouble originally finding the place as it was at the end of lane and yet to secure any phone reception for a GPS but once found, there was no problem. We had a guest with mobility problems which made it difficult for her because the toilet was on another level during the day but on the same level at night but as anywhere in queenstown is on a hill, it is really unavoidable. But people parking in front of our entrance ramp is an unnecessary inconvenience. Inside the heating took a while to find the right temp and the master bed felt like it had been slept on by a 300lb Moari :) but other wise very clean. There was strange inclusion and omissions. no phone number handy for immediate problems, like parking in front of ramp although I may have had a number on one of my emails and the inclusion of a remote control that did nothing. I would stay there again and/or recommend it if you like privacy but if you want desk service or concierge, get a motel.Distance from queenstown is just beyond a daily walk but close enough for a car. Queenstown, was generally a disappointment as we wanted NZ and not a theme park for tourists. The view from the lounge is great and zenlike interspersed with the occasional jet

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was more than happy with the location.I was more than satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:Very good stay. Nice scenic area with good amenities, location and a quiet neighborhood.

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:It was a good to stay near the lake but just a suggestion the apartment needs one heat pump As a say nest year in March we coming back lots of 100 so please install one thanks

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:Clean and spacious place to stay. Scenic view on the mountain and lake.

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:Excellent accommodation in a spectacular location.

Rating Details:The property manager was very helpful.The vacation rental was very clean.I was happy with the location.I was more than satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:The Remarkables Retreat 10 was pretty much as described.Unfortunately the four days we were there the weather was not the best with sub zero temperatures.Access to the property was made difficult by thick ice,especially to the bottom garage.The house was well presented but could be improved with better heating.All amenities were good quality and worked lovely in warmer months.Had a wonderful time and would recommend.

Rating Details:The property manager was very helpful.The vacation rental was very clean.I was happy with the location.I was satisfied with the condition of the vacation rental.Overall, I do not recommend this vacation rental.Reviewer Comments:The property was as described and was v clean. However the main living area was extremely cold even with an extra heater - we were not able to get it warm & I have since been told I should have contacted the prop management co about this. There is a 2 seater & 3 seater couch - not enough comfortable seating - no board games, no books,no dvds, no sky and no Wifi. All of which is as per the description but makes for a v bare holiday house. We stayed for 1 week and were a family party of 6 adults. We definitely missed Wifi. Its a 40 min flat walk to town - a bit far for the non skiers & bus is $5.50 . With a few extra touches this could be a fabulous place to stay.

Rating Details:The property manager was very helpful.The vacation rental was very clean.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:It was pleasant stay at the property. All went well.

Rating Details:The property manager was very unhelpful.The vacation rental was somewhat dirty.I was happy with the location.I was somewhat dissatisfied with the condition of the vacation rental.Overall, I do not recommend this vacation rental.Reviewer Comments:It`s difficult to find the Remarbables Retreat. The Appartement is in a neglected condition (the door of the Garage damaged, Entrance overgrown, pillows and carpet with patches, cobwebs at all Windows, bad manageging (i`ve booked an other Apartment, but I get no Information that the Apartment not available is - only to my demand. That`s not o.k. ! The Management write, I get a Upgrade for the same Price, but I think, this was a "Downgrad" - this Apartment is not worth 200 NZD/day (I have payed 270 NZD !) The View from the Apartment is perfect, the way to the City very far.

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was somewhat unhappy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Coming from the Cook Islands we had instructions to the house which I had printed, it took us a while to find the house due to no signage on the busy main road. On our arrival we found that we needed a combination to the door which was supposed to be downloaded on our phones, well we dont have that technology to do so and the hard copy didn't show this, so I called a cell phone number and they gave me this on the phone. We had 4 remotes in the house which was confusing as to which one belonged to where and if we stuffed up the channels we would of had to pay $150 for a technician to fix it. Bedding in the cubboard was stained and didn't seem to have enough pillows for 7 people. Towels provided we had to wash them every day and put them in the dryer, being to cold it didn't seem to dry as fast. We wanted the WIFI which wasn't available as in the com podium which was left on the table, but when I called they told me to turn the modem on, well couldn't find one anywhere. Had told them that we had an accomodation business to run back at home and needed to check emails. Someone came round while we had gone off to a wedding but no note or follow up with us was given. Was given two rubbish bags and was suppose to get rid of any other otherwise extra costings would apply??? One key for the bedroom door to the verandah and had to share with the room next door. Curtains were coming off the rails in one room. Checked out at 10am, no one to check us in or check us out.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Apartment was lovely. Great views over the lake and mountains. Heating worked well. Comfortable beds and block out curtains. Parking is tricky but okay. No problems with Goodstays but I do wish the advertised price was the price, rather than adding on linen and cleaning charges. I've never encountered paying a $500 security bond either. Our stay was really enjoyable.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Tidy house with good parking. Good place for a group of friends but would be better if the double beds could spilt into singles. A little far for walking into town but not too expensive by taxi. Garage is great for keeping bikes secure.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing view and my father was really very satisfied with it. Almost complete amenities... almost because there was no rubbish bins in the bathrooms and no wifi which is very disappointing. ( We rented 4 houses in different locations and this is the only house that doesn't have a wifi.)

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: My husband cut his hand on the uncovered oven fan - extremely dangerous. He also had to programme in the TV before we could get any picture. So we were a little disappointed with this considering the cost to stay for 3 nights and that we had to pay a $500 bond up front months before arriving. The toilets also smelt, whenever we were on the balcony the smell from the drains was unbearable when someone flushed a toilet. Might need to get that looked at.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: For a change, we decided a stay in an apartment would be better than a motel and so we chose a stay at RR10. the difference is like the difference between a public motel or a private residence. We had trouble originally finding the place as it was at the end of lane and yet to secure any phone reception for a GPS but once found, there was no problem. We had a guest with mobility problems which made it difficult for her because the toilet was on another level during the day but on the same level at night but as anywhere in queenstown is on a hill, it is really unavoidable. But people parking in front of our entrance ramp is an unnecessary inconvenience. Inside the heating took a while to find the right temp and the master bed felt like it had been slept on by a 300lb Moari :) but other wise very clean. There was strange inclusion and omissions. no phone number handy for immediate problems, like parking in front of ramp although I may have had a number on one of my emails and the inclusion of a remote control that did nothing. I would stay there again and/or recommend it if you like privacy but if you want desk service or concierge, get a motel.Distance from queenstown is just beyond a daily walk but close enough for a car. Queenstown, was generally a disappointment as we wanted NZ and not a theme park for tourists. The view from the lounge is great and zenlike interspersed with the occasional jet

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very good stay. Nice scenic area with good amenities, location and a quiet neighborhood.