The shower room was decorated in portuguese style which I loved it. The size of the room was perfect for two people. I travelled with my sister and she was impressed by beautiful colours around.

just love the relaxed feel about the property, lovely staff - great facilities. 👌🏻

we stayed in Room 5 and there was a horrible smell (knowing London - it was probably a dead Rat in between walls or something)

Nice room

N/A

it was clean and the bed comfortable and a good location for my visit

they take a £50 when you check in which is unusual in a hotel , usually they just take your card details in the event of any additional costs you need to pay , air con wasn’t working in the room

The staff was very friendly and helpful. Willing to set up taxi service, etc. The area is a busy, bustling, multicultural urban setting with MANY great restaurants/pubs within walking distance. Easy to get Ubers and/or taxis.

The booking.com site for this property needs to be updated. We chose this because it said it had a restaurant and bar. It actually offers a continental breakfast(at a cost) and an honesty bar that is self serve, then you write down what you had in a ledger and the cost of the drinks are added to your final bill. Not an actual bar/restaurant. The beds were a bit firm for my liking. The bedroom also had some mold on the walls by the bed's headboard.

Great breakfast, comfy rooms

No lift, so if you have lots of bags or anything bulky it is a bit tricky. Also provided a travel cot for our stay but no bedding which was a challenge.

friendly and helpful

very noisy rooms, dated the shower didn’t work, no kettle in the room, the £50.00 deposit on arrival. the air conditioning was noisy at the back of the property and when moved to the front the traffic noise was horrendous on the main road.

it was clean

it was very cold !

rooms were very individual with bright colours making it very cosy and comfortable.

would have liked tea making facilities.

Location. Nice hotel for the price

Did not like the red bedroom walls. As an interior designer, red in a bedroom is a no no.

The reception staff both at the time of check in and check out. They were friendly and very helpful. At one point in my stay there was an issue with the lights. The receptionist was immediately in contact, explained what was being done and apologised for any inconvenience. The matter was resolved in a reasonable time. It was the manner in which this incident was handled that is memorable. It demonstrated a level of care and attention that is commendable. The hotel is decorated in a unique way which is endearing.

The ensuite could not have been smaller. I am not a large person so was able to navigate around the shower. However I imagine a larger person would find it difficult. There is no lift and it is a converted residential property so the staircase is not particularly wide. Large size luggage is not recommended.

Lovely warm welcome and clean, comfy stay.

Clean, peaceful and quirky.

N/a

N/a

property was warm and cosy. Staff were welcoming and very helpful.

It was clean and tidy, and a lovely themed room.

Nothing to complain about.

I like the friendly staff and the quirky nature of the hotel. That's why I booked it again. Also multiple bus routes can get me into Central London easily, therefore location excellent.

I didn't like the squeaky bed . The room could have had brighter lighting too.

Friendly staff. Quirky surroundings

The mattress was lumpy and,sagged .

Terribly dirty

The decor was lovely. the bathroom was amazing, lots of different sized towels and fancy soap. Also extra blankets on the bed. I also liked the DVD player and selection of dvds on offer. A great boutique hotel, I wish there were more like it.

I wish they had offered cooked breakfast too, not just continental. I understand that it’s a small hotel but I did expect the largest and most expensive room size to be bigger. It looked bigger in photos but a basic travelodge room for £50 a night can be bigger so no need to splurge on the deluxe superior room. That said it’s still an affordable hotel. I had also asked if staff could decorate the room a bit for my partners birthday if at all possible and completely expressed that I understand that this isn’t something they can offer. However I very swiftly got an email saying they CAN do this for me for no extra charge but when we got there, nothing of the sort had been done. I wasn’t expecting much at all but since they had said yes to the request, I expected it to be fulfilled so that was a slight disappointment.