The Hafod hotel was an absolute pleasure. Our room was well appointed, the bathroom and shower luxurious, in-room facilities excellent and the bed very comfortable and well sprung. The staff were friendly and efficient. We had dinner and breakfast included with the booking and were pleasantly surprised with both meals. Although slightly limited in choice dinner was beautifully presented and cooked to a high standard. The restaurant was situated in the annex overlooking the picturesque forested valley. Breakfast was served in a separate breakfast room and, again, beautifully presented. We took full advantage of the surrounding countryside, especially the famed Devils Bridge Gorge, to complete our stay. Excellent.

Car park is not close to the hotel. Limited dinner menu.

Great location and fantastic food

On checkout I was asked to leave a tip for staff. It felt a bit awkward and pushy

Very good

The lack of amenities in the room. No case rack. No dressing table and mirror. Plug in wash basin not working. Should be rated 3star.

The location was amazing, staff friendly, room very-clean and comfortable, breakfast was fab, my one Critisism was the steak sauce was really bad,

Steak sauce

Location, tasteful decor, welcoming, fabulous terrace, chilled, clean

Nothing really

the interior design was amazing

no bottled water in the room

Beautiful views and really friendly staff. Nice clean rooms with good facilities.

Lovely clean comfortable room with a large rainforest shower in ensuite. Comfy bed. Quiet, so excellent nights sleep. Very friendly helpful staff. Good food. Fab location.

No dressing table and small mirror for make-up etc.

Evening meal was plentiful but a little to much gravy on the plate and breakfast was excellent! Staff were young and friendly and the manager was superb and such a hard worker she just did not stop !

The whole package was amazing food,breakfast &room was fantastic. A special mention to Iolo a lovely gentleman who greeted us on arrival,served us dinner & then also served us breakfast too.He couldn’t have been more attentive thank you.

NA

The view from front top bedroom

excluded from a lot of things which was good for spending quality time

Fantastic location by the Devils Bridge and Nature Walk by the falls. Beautiful Swiss-style former hunting lodge with amazing views over the valley. Staff were friendly and helpful. The room was lovely with a large picture window overlooking the mountains and valley. Nice big shower and comfy bed. Delicious 3 course meal, with ample portion sizes and, as it was Valentines, a themed menu and red rose for the guests. The full Hafod breakfast was also delicious with local laverbread included.

The heating in the room was a bit baffling - we couldn’t easily see the controls, but once we fathomed it out the room was really warm. Also, It would have been nice to have another chair in the room so we could have both sat by the window. We were surprised there was no woodburner or log fire in the downstairs lounge to make it a bit more cosy in the evening.

Everything

Nothing

We stayed for new year with our two young kids. It was so lovely & special. Such a beautiful building & really nicely done rooms. The view speaks for itself. Really friendly staff too.

The room was fantastic, top floor suite looking out to the falls & Devils Bridge. Meals were very good also. Staff were always there for your needs, the manager was excellent. Thanks for a great time. Regards Martin & Sarah.

The choice of decor

unable to control the temperature of the electric radiators in the room and quality of food on Sunday night dropped in comparison to the Saturday and Monday night.

Room was clean and tidy, staff very friendly and helpful. Food was great, both dinner and breakfast

Too much food!!!, joking, the portions were more than generous though

Everything was spot on nice place nice staff beautiful sceneray

Despite being told repeatedly that my partner is gluten and dairy intolerant they served her icecream after being told that the only gluten dairy free desert they have is sorbet. Unfortunately this led to her being ill for the night

The food was excellent!! Dinner and breakfast

My only comment would be that our bed /mattress seemed to sag at one end!

Fabulous food. Beautiful room.

breakfast

Detail in room design

nice room friendly staff clean

Evening food was poor quality and service really slow , food was no representation of what is indicated on the website

Food very good. In the middle of a refurbishment, but our room was very smart, comfortable and modern. Minimalist, I am told is the description, but....

Our room was remarkably impractical. No wardrobe. OK but the bar for hanging clothes was so high that I could only just reach it and I'm 6ft 1! No chance for my wife. No towel rail. the bath was so wide you could not easily reach the taps without getting in. WE ate in the bar which had been modernised but had very many hard surfaces which made it incredibly noisy.