I liked the elegance of this large Hotel, the comfortable rooms and friendly reception staff. The Continental breakfast had great variety and ample and fresh food. I enjoyed walking around the well maintained grounds and the Hotel was in the centre of town

nil

Greay location ,very close to hot pools and shops, staff very very friendly

Lovely and central very comfortable beds.

No Disability Parks close to entrance .

Excellent location. Room tidy and Clean and friendly staff.Exactly what we required for 1 night stay.

No aircon.Bit outdated- extract fan in bathroom didn’t work and no windows in bathroom.Lamp in room hanging on wires only.

Location and the grounds

No air conditioning

Lovely garden very central

Nothing it was fine

The location was extremely convenient and there was a tennis court with free rental rackets and balls, which we thoroughly enjoyed.

Breakfast selection was quite limited for the continental breakfast.

Location

It is is tired, needs upgrading and not value for money.Checked in at 2:00 got keys found rooms were not ready. Then checked out and was told we hadn’t paid our bill had to send proof. Something very wrong. Breakfast was way below par. Needs some management

De locatie.

Dat ze de kamers op onze gang aan het renoveren waren. Het restaurant en bar waren op onze aankomst dag gesloten. Evenals het zwembad gesloten op allebei de dagen.

Great location, beautiful grounds. A lovely big bed. Tidy and clean. Restaurant lacking a bit of atmosphere when we were there.

Range of gin!

Location

Room fixtures were old and beds were uncomfortable. Very sinky.

very close to town, very comfortable room. exactly what we needed for the night. dinner at Isobel’s was delicious too 😊

we couldn’t get the tv to screen mirror so was stuck with something to watch before bed time

beautiful old historic building

squeaky floor boards

The location is unbeatable. Wifi is excellent

The Sofa Bed was uncomfortable. You can actually fit 2 beds there instead of a sofa bed. The Hotel was old with creepy pictures of it being used to be a war hospital. The worst part was the Breakfast. This was written on the booking page: Continental breakfast is included in the rate. A la carte breakfast is an additional cost. This was the reason we booked this hotel compared to others. When it's time the breakfast was toasts, jam, muesli, Pastries and juices. If you want the sausages, poached eggs, baked beans this will be an additional $15/person. Felt mislead by the descriptions.

Everything was as we expected. That said, Hanmer Springs never seems to fail, it is an excellent wee resort & a great escape from 'City Life' & work, of course. 1 thing that is worth mentioning & that is the on-site restaurant, Isobella's which we used for dinner on the Sunday we arrived as it made sense rather than choose another place. Turned out it was the right decision, superb service & food & also excellent value for $$$ which we will definitely use next time, Thanks Guys.....

What's not to like ??? I have no appropriate answer to this question, Sorry.....

Great big bed and a view from the window to the gorgeous gardens below. Perfect for an overnight stop, close to everything (but everything in Hanmer Springs probably is!). Breakfast is a continental buffet with all the usual suspects but perfectly adequate. Proper coffee a bit extra, but definitely necessary.

The climb up the flight of stairs with multiple bags was a bit of a nuisance.

very clean, ideally centrally located

Right in the middle of town. Lovely outlook from the room.

Nothing.

Nice central location, heated pool lovely too. Great having small breakfast and late check out included in tarrif

Didn't appear to be lift, had trouble getting our luggage up the stairs

Very poor sound proofing. Noise from corridor woke us several times

Reception staff average. Didn’t feel like a valued guest.

enjoyed the “old worldly” atmosphere

As an paper found the stairs difficult but the staff were all helpful with luggage Terrible loo paper!

Good central location. Comfortable bed. Excellent gardens. Staff friendly and welcoming.

Room cleaning poor. Sofa had jelly type sweets between the cushions with some obvious liquid staining on the cushions. Overall dated decor.

great location

it’s tired and needs updating

The hotel is in very close proximity to the Hot Springs, only a short walk away.

Fantastic place. Was recommended by a friend and did not disappoint.

Nothing.