Pool

Could be updated with decoration in rooms

It was clean and staff were very friendly and professional

Kids did not enjoy because they were conducting swimming lessons so there was no room for kids to swim. We were very disappointed and let’s hope it won’t happen in future because we are regular customers

Clean and easy accessible

Nothing really only issue could do with more milk

The hotel was very clean, the staff team were friendly. check-in was fast and easy. Free parking on-site was great as that's such a rarity these days. Outdoor seating area for smokers/vapers was a nice touch. There's a pool (but you have to book a slot)

Bed was terrible, mattress was like uneven concrete, I think I was able to sleep for about 3 hours and my back was not happy. Separate toilet to the bathroom but no sink so you have to go in the bathroom anyway - bit pointless. Toilet was like 1 foot off the ground, that's not good for people who aren't flexible or have mobility issues. Very dated looking rooms... matching artex on walls and ceilings, was like something from the 70s. the shower hose had a massive leak on the attachment end.

Really nice staff, very clean and well equipped

We had a meal in the restaurant and it was very disappointing .

All brilliant, breakfast amazing, staff very helpful, overall superb

Nothing

- I stayed with my 8 year old son, as a stop off on a cross country trip. - Staff were incredibly friendly and helpful. - Room was spacious - Breakfast was decent, with a good selection - Pool and changing areas were clean and pleasant - Decent hotel for a single night, whether with kids or traveling solo. - Late checkout as standard was a bonus. - Would stay again

- Decor in the rooms was very dated, I haven't seen that much woodchip wallpapers for nearly 30 years. Some areas of the carpets were stained and heavily worn. - Room service was available but it came with a £5 additional tray fee. That may have been due to the fact I was only ordering two drinks and the cost was nominal. The additional cost was mentioned prior to confirmation of the order. - Wifi didn't work. Didn't report the issue to reception as it was late and not the end of the world.

The bed, shower, the space, the comfort, the pool, the gym, the old spice ambience, the very helpful staff, the location, it really was a fantastic experience.

I couldn't find anything not to like. I love it!. I deeply wished it had a kitchenette for small quick meals.

The room was great and the pool was a mega bonus. The breakfast was good.

The lunch/dinner menu was terrible. It was basic pub food for quadruple the price. It took 35mins to come and we were the only people eating at the time.

The hotel bar and pool and gym facilities

The rooms need updating

Very clean and bed was comfortable.

The towel in bathroom wasnt placed straight lol

Good breakfast. Was busy though. Nicer location than some of the other ones near the centre as you don’t get random people coming up to you as you do in town. Safe and quiet. Staff very friendly and always helpful.

It would be nice if there’s a steam room and perhaps make gym little bigger and spacious.

The friendly staff and comfortable room.

My daughter’s room door had a problem opening.A very

Breakfast was good. A good variety of choice and my kids loved the pancake machine. The kids corner was nice touch. Checking In and out I dealt with one of your members of staff I didn’t get her name but she was very lovely and friendly. She gave my kids a toy and an activity pack, which was amazing and came in handy for our 6 hour drive back home. The rooms were a good size and enjoyed our stay. The pool was a good temperature for the kids and had lots of fun in the pool during our stay.

The kids corner was a good idea but most of the books were damaged and it would have be nice to have a small box of toys like blocks/cars/plastic animals for the kids to play with.

The room we was in had a very loud sound coming from the air con vent. This noise was going on all night and we hardly slept, very frustrating.

Staff were so friendly and helpful

Nothing, it was great!

Comfortable and clean and excellent staff support - would like to thank Zara at reception for making us feel welcome

It’s great - as someone from the middle East I would prefer a washing hose in the toilet but that’s a common unavailable item in most western properties

The facility and the room was spacious

I didn't like the breakfast

pool was fab. the breakfast was not great, but everything else was good.

The breakfast was not great, staff seemed rushed, and the food was cold (but we were late to be fair)

Hotel was clean and staff were very nice

The rooms are very dated and could do with a refresh, I need a plug socket near the bed due to a medical condition and there wasn't one, I managed to stretch the power lead just enough to reach