location, calmness, layout

upkeep of the rooms

Everything in windflower was too good . The ambience , the fresh Breeze , the sound of the bird's ,the tranquility , the hospitality and very kind n friendly staff , everything was tooooo good 😊

There's nothing such things ...... Everything was way too perfect ders nothing u could find fault .

The resort is well maintained. We loved the suite balcony where we spent good amount of time spotting the different birds. Kumar took us to 2 different plantation tours, we enjoyed both especially the second one where we went deep into the coffee plantation. He was very enthusiastic throughout the tour and was very friendly. Our bathroom faucet was leaking. On informing, plumber was sent within couple of hours and it was immediately fixed. All the staffs were very friendly. Food was also good with many varieties.

Coorg is a nature place, there are lots of activities that can be done in Coorg which the resort staff are not much aware of, like trekking, bird watching. Maybe it cannot be done in the resort but some contact reference would be useful for tourists who are more keen on exploring uncommon places in Coorg.

What we liked about the property was the food in the restaurant. There was a good spread and food was fresh and well made. The staff in the restaurant was very helpful. A special mention about Ms. Tina, who was very courteous and helpful to us. Mr. Krishnan the manager was also very helpful, even before we reached the resort. Even the resort property is beautiful. Good views from the balcony. we stayed in room nos 7 and 11.

1. The access road to the property - 1.5 kms was very bad, many ditches and pot holes, made worse by the rains. It was a difficult drive to the resort. 2. wifi connectivity was very poor. We had to request several times to the management to look into the wifi availability. Room no 7 - phone was not working. No intercom facility between rooms. My nephew who was working had to keep switching between rooms due to poor wifi connectivity. 3. The rooms were good size but overall we felt that the rooms can be spruced up as the woodwork looked little worn out. 4. The room keys also didnt work many times. Also since we were multiple persons staying, we had requested for 2 sets of keys, which were not provided citing a security issue. The normal procedure when we stay in a 5 star resort is they provide double keys. 5. The resort is shown as a 5 star property but can do better in terms of the maintenance of the rooms and common bathrooms. Even all the toiletries were not placed in the bathrooms. Only after we requested them, it was provided. I am not sure if this was due to the current corona situation. 6. room no 11 had a terrible smell in the bathroom. Even room cleaning was not done unless insisted upon specifically. 7. Activities are hyped up as compared to the actual availability. unless management improves upon overall upkeep, don't see us revisiting.

Service was uniformly good. Everyone went out of their way to make us comfortable. 10/10 on the service. The food was also decent on most occasions

Room maintenance is average to poor . The property needs to fix the rooms on priority. The approach stairs to the room etc are also pretty dirty . Even the water bodies in the reception area was dirty. In-room tolieteries were of extremely poor quality. You just do not put a 1 Rs soap and 2 rs Shampoo sachet in a star hotel bathroom.

food quality, breakfast option, Rooms with privacy on each balcony , coffee estate view from the room, artificial waterfall and the pond beneath

no room in dining available. no phone provided in the room

Location is good a bit inside though Good options for food

No hot water in bathroom Wifi is weak at most of the times Highly overpriced as compared to facilities