The pool

Attitude of staff, noisy location next to a very busy road, very slippery area around the pool was dangerous , breakfast was served late from 8am

Everything was perfect ! The location is great, the room as well as the big garden with pool and lounge area were very nice. The whole hotel is decorated with taste. On the other hand, the food and drink were very tasty and even more important; the personal is a-ma-zing! They were all so friendly and professional! We can only recommend this hotel. We spend one week together with my twin sister in this hotel and we had a blast ! We will definitely come back! Thanks again for everything !

Nothing!

I had the most incredible 9 days of vacation at the Alsus Boutique Hotel in Crete, Greece! From the moment I arrived, I was greeted with warmth and hospitality that made me feel right at home. The standout stars of my experience were undoubtedly the front desk girls, Isabella and Mary. Their exceptional level of accommodation and super friendly demeanor added an extra layer of joy to my stay. Another highlight of my stay were the incredible waitresses, Labrini and Stavroula. Their attentive service and genuine kindness made each dining experience even more enjoyable. The staff at Alsus Boutique Hotel truly goes above and beyond to make every guest feel like a VIP. And speaking of going above and beyond, the staff even helped coordinate a room upgrade as a surprise when they learned about my recent engagement in Santorini. This unexpected gesture made my stay even more special and unforgettable. I must mention that I eagerly looked forward to Loukoumades every morning during breakfast. The delectable treat added a touch of local flavor to my mornings, and it was a delightful way to start each day. All in all, my stay at the Alsus Boutique Hotel was an unforgettable experience. The combination of top-notch service, prime location near Amoudara Beach, the exceptional hospitality of Isabella, Mary, Labrini, and Stavroula, and my daily Loukoumades ritual truly made this vacation one for the books. I can't wait to return to this little slice of paradise in the future!

No Loukoumades on my last day😒😭 It’s would have been great if they also mentioned on the site the although it is a Adults only hotel, the swimming pool, restaurant and bar is open to the public, which in my opinion takes away the charm of it being a Adults Only hotel. The public pays 4€ and can stay the whole day. So either advertise it that this is the case or have it open to the public on certain days only.

We had a problem in a different apartment we were supposed to spend the night there so we had to look for something that was open. The lady in the reception was really nice and helpful. The room was ok, the shower was great.

The wifi didn't work so well.

Very calm and friendly staff

Such a fantastic place to stay. The staff are wonderful and the food excellent. My husband unfortunately had a heart attack 12 days ago so had to extend our stay. The staff were really supportive and kind, can't thank them enough for how they looked after me and their concern for my husband. We are enjoying a few days in the sun before we fly home. This place is so beautiful and restful with only a five or six minute walk to the beach which is a nice sandy beach if you want the beach. To be honest it's so restful by the pool at the hotel we didn't bother, save for the short walk to check it out.

Can't say there was anything we didn't like.

Quiet, well kept, amazing food and great hospitality.

Wifi was iffy in the evenings.

Beautiful pool area, comfortable room and polite staff. Great location if you have a vehicle for getting around.

Only half the hotel has been done to the standards in the pictures, we didn’t get one of those rooms, though I’m sure it’ll all be refurbished to the same standard at some point!

The pool with palm trees are the heart of this amazing hotel. The staff was so welcoming and nice.

Everything was just right :)

everything was perfect and the employees very nice and profesional

Perfect staff, everyone is very nice. New hotel and really amazing. Thank you for the earlier breakfast. ❤

Everything was fabulous! The staff was so nice and gave us tipps for lovely beaches and things to do in Crete. The room looked exactly like on the pictures and was super clean! The food at the hotel was also so yummie and the breakfast was great! If we ever came back to crete we would definitely come back to this hotel!

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The staff was very friendly and helpful! The garden and swimming pool were beautiful. The breakfast was excellent.

The bathroom was old/outdated but the hairdryer was very good.

Loved the jacuzzi and the food. Amazing cocktails and everyone was soooooo nice

It needs some small renovations here and there, but my understanding is that it's already in place.

The pool, the fact that is a adult only hotel. The breakfast had surprises each day and was very good.

Only complaint: The small bathroom including the very small shower.

The ambience and hospitality provided by this family run hotel. Nothing is too much trouble and the owner puts the customer first in satisfying their needs.

There was nothing to dislike.

the breakfast was really good, staff was friendly, bed was comfortable and the outside was very beautiful

the room was older than it seemed in the pictures, water in the pool was very cold

Very helpful staff, beautiful place, garden is really amazing. Tasty breakfasts and very close to public transport and lot of restaurants.

Super friendly staff 💯 very pleasant stay ❤️ big up for the girl who serves the cocktails 🍹🍸😍

the litle bathroom 😢

The restaurant and garden

the bathroom is very small but ok

Nice pool and garden of

Noisy road

Great breakfast, nice swimming pool, helpful stuff.

A bit small room and shower area.