Hot tub ..location. clean

Wi fi never worked.could do with blind in bed room.one toilet roll for 2 in 4 days😬

Convenient, clean well stocked. Everything we needed Loved the hot tub

Nothy

lovely. we have been here 3 times now, and enjoy a restful weekend every time

nothing

property was very clean and tidy

nothing

it was clean and everything looked new, on the second day someone came to top up the hot tub, they were very attentive and it was a beautiful lodge

it was all fantastic

so clean and comfortable, lovely hot tub and everything we needed home from home was inside. Great staff with excellent communication with booking in ect

nothing at all

The building itself was spacious, and well equipped with everything you would need to cook etc. Hot tub was a welcome relief after the rainy weather. Beds and sofas were both comfy. Bath was huge and the ensuite shower had plenty of pressure. The holiday park sent out notification that you could use the hot tubs up until 00:10 for New Years Eve which was a nice consideration. We had a last minute change of plans from the couple that stayed with us and the holiday park was very helpful in amending it so that they could stay some of the nights with us. Overall very cosy, great way to relax for the new year.

Reception was a bit hit and miss, we arrived at around 17:00 to locked gates, which is fine but we weren't given instructions on how to enter. I used the machine next to the gate to call the reception and they buzzed us in, I then asked for directions to our lodge to which I seemed to get some sort of exasperated response before being hung up on. At this point we ended up crawling the car around the park trying to figure out which one was ours as I walked in the rain to see the lodge numbers in little light there was. Due to rain the entirety of the decking was incredibly slippy, which we promptly found out when my partner exited the living room, slipped and fell; there was a sign outside warning of this however it's to the the side of the building and she had already fell before we had a chance to even notice it. It also didn't help that the side light didn't work and was not illuminating the area with the sign and I had to use my torch to read what it said. We noticed damp spots below the ensuite radiator the first night we stayed, initially I thought we'd either dragged in the rain or maybe splashed water from the shower somehow - but the following day I realised we'd lost the hot water as the boiler had lost pressure which was causing the radiator the leak. I called reception to report the issue as the boiler had signage to advise you to not adjust the boiler, now fair play they did send someone over quite quickly but the person they sent didn’t instill much confidence as they said they were "just a housecleaner" and "confused they were sending them over rather than a professional" but again fair play they managed to sort the issue promptly and we had heating the rest of the stay. The weather was pretty poor throughout our stay, it would have been nice if there was some sort of shelter to put over the hot tub but we ended up only using it a couple of times when weather permitted it.

modern, lovely and clean, just like being home from home.

situated right by the road.