スタッフが親切で良かったです。

今回の宿泊では何も無かったです。

Great location, friendly staff, excellent value for money.

la ubicación muy buena

no tengo reclamo

The hotel staff were professional and really helpful and accommodating. The room size was bigger than most which was good as most others are tiny. Breakfast was good it was inclusive of our booking which was helpful as there's not a lot open early in that area. I definitely would recommend

ロケーションが良い

駐車代が掛からなければ

ツインルームのシングル・ユースだった。 メール対応が、迅速で希望に沿っていただいた。

朝食、高額…

駅から近い

特に無し

駅近くで、接客係の方も親切

少し古いので、汚い部分はある。

Está al lado de la estación y cerca del castillo. Los colchones y almohadas son cómodos. Tiene mesa y silla donde sentarte a trabajar con el ordenador.

El deterioro de la moqueta en los pasillos de la planta 11 donde yo estaba era penoso. Despegada, vieja y rota.

風呂が良かった

- Located just next to Matsumoto station and walking distance to the castle - Friendly staff - Njce breakfast buffet

- The room had a slightly strange smell. Not a big problem though - More fresh fruit at breakfast would be nice

駅アクセス、市内観光に最適な場所

特になし

Breakfast was excellent. Good room size. Very good price. Nice and helpful staff. Location opposite train station. This hotel deserves a better rating that it has.

朝食時のスタッフの気配り、あいさつ、対応がとてもよかった。 受付のスタッフも、嫌な顔せず、丁寧に対応してくれた。

駅に近い

排水の音が気になるのとシャワーを固定する所が壊れていた

Location, that is all

The rooms and hallways smelt of cigarette smoke even through we were on a non smoking floor and had booked a non smoking room. It seemed like it had previously been a smoking floor and the smell of as ingrained in everything. Pillows were horrible, and rooms very small.

location near station, convenience for parking, eating & tourist spots

Small room no view. Bed not comfort.

Good staff to change our room to another.

Found the room got food and drink inside the refrigerator after we have just settled everything. The staff re-arrange a new room for me immediately, but it has already made me feel that they did not clean any rooms seriously. Not throwing the food and drink from the previous clients is totally a big mistake and unacceptable.

Really good location just opposite to Matsumoto Station. The bed is so comfy. Many kinds if breakfast.

Close to the station.

I felt that the room was not vacuum as I suffer from asthma and I was wheezing during the stay. Every night I had to use my Ventolin to over come my breathing.

ok location, ok brekfast , frendly staff

bathroom special curtain in the shower was dirty