We did have difficulty locating the key on our arrival and arrived after Waitrose had closed. There are very narrow stairs down to the apartment however there is anohter door that opens out at ground level which could be opened for anyone not able to manage the stairs. The apartment could do with more fans (there is one there but we had brought our own which is essential for sleeping). The first night, i tried to sleep with the window open but a neighbour's wind chime kepr me awake all night. The views are terrific and the apartment is 2 minutes away from the base of the Malvern Hills. Please note that this an old property and noise travels so tenants beneath and above may be able to hear the noise of the dishwasher and opening of drawers etc. One of the beds is very creaky even with only one person. There is a washing machine but no tumble dryer. The ironing board is also for very short people. Better than a hotel anyway!

Excellent, comfortable apartment was so welcoming! Two couple friends enjoyed time together post pandemic AND retirements scheduled or done. Louise was responsive foe any questions or concerns.

The view from the property was a huge plus in our choice of this home. Great location for wandering the town & climbing the Hills

Very nice appartement,very clean,just like the pictures in the guidelines is everything explained,WiFi is good, everything is compleet from towels too kitchen we wil visit it again

Great location, beautiful view. Easy access and communication. Appreciate welcome food items.

A cosy, clean, apartment tastefully furnished in a great location for the restaurants, walking, shops and coffee shops of Great Malvern

Perfect cosy apartment to spend the Christmas holiday, great location for visiting family and friends in the area. Beautiful views across the valley. Loved the festive touches too and Louise was a fantastic host. Definitely recommend and would stay again.

Delightful view. Convenient layout for us. Had all we needed for a pleasant and easy stay. Steps down into the apartment might be a bit steep for some people if they have mobility issues. We would happily stay here again if visiting Malvern in the future.