Camera trick. Not as clean as pictures shows. Flush did not work properly and stovetop not working. Dirty old carpet and porch all dirty not ready to sit down outside and relax. I understand that you can call in and complain but you do not want to waste time on calling and complaining while on vacation with family.

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: All emails about resort stated 24 and up. So I'm unsure where the miscommunication was about Adult Only resort and retreat.

Great place to stay. Clean and accomodating. Communication was very good with host. Would stay here again.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The condo was very conveniently located within 5 minutes of the ski lifts and had a new refrigerator with ice maker and new microwave. The overall cleanliness was really good and there was an ample amount of bedding in all three bedrooms, a beginning stock of toilet paper and paper towels, seasonings and cling wrap, as well as a playpen, lots of games and even a toy rideable car that our 10 month old absolutely loved. There were several downsides to he condo starting with the extremely loud upstairs condo that sounded like people bowling and rollerblading until 4 am and the number on the refrigerator sign and on the website that we were told to call to Keystone security resulted in that company saying the unit was not covered by them so we needed to call the police! After 2 nights of no sleep for the baby, we made a visit to the upstairs to ask them to keep it down, which only helped for about 2 hours. We were told there were no other accommodations to move to, so we just had to stay there or find somewhere else on our own with no refund. The overall appearance of the condo was very worn and there were several areas that needed to be repaired or replaced including the unstable toilet that continuously ran water, the leaking sink faucet, and shower head in the guest bathroom, broken tiles around the fireplace, dented and noisy floor heating, rusted and broken pots and pans, storage containers with no lids, and the non drying dryer in the coin/cc laundry room in the building that cost $2 a cycle to use but took 3 cycles to dry the 2 dish towel and 4 small bath towels provided for up to 10 people for 6 days! The Summit County MR company had a great webpage and app and sent a great amount of emails explaining general info but the staff was not trained to answer questions and had to contact someone else to try to find out what we needed to do or if there would be any sort of a discount (which there wasn’t)since we had to leave a day early due to a family emergency

Overall a very good experience. Showed up after dark had a little difficulty finding the right building but other than that a great time on the mountains.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The overall experience was great. The staff helped us with our reservation, check in and out was easy, and the accomodations were as advertised. Our only issue on the front end is we did not see the initial confirmation emails that were arriving over the weekend and had to rebook a different unit than our original choice. However, SCMR did get us in to a very similar unit.

We had a very nice stay, it was very clean. But the oven didn’t work the best. The faucets all leaked and two doors are really banged up. Overall we had a very nice and comfortable stay. The pool is also amazing.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This place was a great last moment find. Lots of space, great pool area. We were very comfortable. We did have trouble with the tv but it was fixed by our second night. Upstairs became very warm but otherwise no issues.