تعامل الموظفين جدا راقي ولطيف ومتعاونين وخصوصا مصطفى في الاستقبال . خدمة الزبون في الاستقبال والتوديع كان محل اهتمام كبير ..

Sehr schönes Hotel! Sehr nettes und zuvorkommendes Personal! Die Suite war ein Traum! Sehr sauber und viele kulinarische Überraschungen!

Entspannung und Erlebnis in Einem☺️ Wunderschönes modernes Hotel, mit super Service, gutem Essen und tollem Strand. sehr zufrieden und glücklich gewesen mit der Auswahl.

Nichts. Es war alles, wirklich alles, top.

la gentilezza del personale e la ottima cucina

pulizia camere inadeguata allo standard e camere piccole

The breakfast was exceptionally Good + Infinity pool was good too

Room didn't look 38m2 as bedroom was smaller then the bathroom

Hotel se nalazi na odličnoj poziciji, jer ima i divnu i dugačku plažu sa ležaljkama i suncobranima. U tom dijelu se nalazi i lijep bazen za djecu i odrasle, kao i ugodan restorančić. Uzeli smo suite s pogledom na more i zaista je bila ugodna, velika i čista soba. Osoblje hotela je izuzetno ljubazno. Doručak je obiman i lijep. Hvala vam, Danijela&obitelji

Sve je bilo odlično👌

Отличный отель! Самый лучший ресепшен, приветливые, во всем готовы помочь, говорят на русском языке. Отель с собственным чистым пляжем. Очень вкусные завтраки и ужины. Рядом есть торговый центр. Отличное месторасположение, в округе и на пляже не многолюдно.

За столом не хватает салфеток бумажных.

Great hotel, very clean and well organized. Breakfast was fantastic. Pool and beach also fantastic. Staff very frindly and competent. The German gentleman at the reception was very friendly and gave us our room well ahed of time

Çok temiz ve lükstü. Çalışanlar güler yüzlü ve çok yardımcı oldular.

Localização

O restaurante mexicano demora muito a servir

hospitality and staff

nothing important

Modern und top Frühstück

alles war gut

Doskonale śniadania Bardzo urozmaicone Świetna obsługa Niezwykle czysto

Excellent amenities, fantastic beach and pool area. Lots of space. Clean, comfortable modern rooms. Excellent breakfast. Amazing staff.

Friendly staff. I would like to note the professional work of Ramadan Nasr

Das gesamte Personal ist überaus freundlich und hilfsbereit absolut Serviceorientiert. Es gibt ausreichend Liegen am Strand und die Strandtücher werden bereit gestellt. Das Restaurant Asia Asia im 15. Stock ist ein muss, die Aussicht von der Terrasse ist fantastisch und das Essen, sterneverdächtig. Taxen stehen immer abfahrbereit vor dem Hotel, diese sind zu empfehlen das sehr günstige Tarife.

Das Frühstück war zwar ausreichend und gut, wir hätten uns gerne eine größere Auswahl an Käse- und Brotsorten gewünscht. Es hat einfach die Abwechslung gefehlt. Die Last Order um 11:00 Uhr für einen Kaffee oder Tee wurde strickt eingehalten, nix für Urlaub- Spätaufsteher.

Location and style

No tennis court and access to gym was limited by size… if we could have had access to the bigger gym it would have been better

Staff amazing, the best part of this hotel is the staff

Food was very poor

Location and facilities

Nothing

Locatie uitstekend Personeel super behulpzaam en vriendelijk

Geen opmerkingen

Hotel muito bom para aproveitar com a família e ótima localização perto do shopping

Tesisin müşteri hizmet anlayışı öncelikle en çok beğendiğim husus. Yemekler, kahvaltı harikaydı.. Restorantın müdürünün Türk olması da önemli bir faktördü

Nice place

The food was disgusting- they really need to improve! Especially the coffee / breakfast

Room was fine, with nice view. Well located for Jumeirah.

Towels were poor quality (worse than a 2 stars) and buffet breakfast is average quality food at best. It looks ok but tastes of nothing, overpriced at AED 140 per person. On the Second evening there was a fire alarm, my family and many families went downstairs to the lobby (including mother’s with babies in their arms) on arrival to the lobby they were met with a laughing employee informing it was a kitchen fire and was under control (basically ridiculing the guests for taking the fire alarm seriously). My wife was shocked and asked to speak to the manager, the employees were uncooperative, not something you would expect from the Hyatt. If the customer requests the e-mail contact of the manager you would expect not to have to insist. Add to this the reception charged my card for one night in advance despite this proceeded to charge the full payment on arrival and then during the stay another unauthorized payment of AED 2000. They couldn’t explain why they had charged extra and I was told to wait up to three weeks for return of funds. Both I and my family felt disrespected in the way we were treated for questioning a simple thing like the charges on the bill. I have stayed in 5 star hotels all over the world for both business and pleasure, I have never had such an unpleasant experience as this. Not what I expected at all to be honest.

die Abwechslung und Auswahl bei den Mahlzeiten der Strand das Design des Hotels die Lage des Hotels war für unsere Zwecke genau richtig, allerdings könnte es für andere wiederrum zu weit sein (ca. 30 min bis Dubai Mall mit dem Taxi)

Optimale Lage zwischen der Palme und der Marine. Der Adult pool war top und der Strand sehr gut. Man kann wunderbar zwischen Pool und Strand variieren. Frühstück war gut und variabel. An der Rezeption lief alles problemlos mit Ahmed. Insgesamt haben wir uns extrem wohl gefühlt!

Wlan am Strand hat einen Tag nicht funktioniert

晚上十一点房间内突然想起类似机器人的女音，大概火警之类，被吵醒后一夜没合眼，前台没提前说我会有这事

自助餐特别是晚餐太一般了