The food is great.

Fridge did not work in my room. Manager of the Rooftop restaurant is not customer friendly.

location, facilities

room dining late respinse

Clean and friendly staff

Every 4 or 5 Star Hotels do there best to ensure the customers are satisfied. I am also satisfied, but few things to be improved to have 5 star ratings. We need to have atleast basic requirements in the room for what we have paid. Few things were missing and i have given them few suggestions and advises for which i am 100% sure they will work on it. Arshi Khan was too helpful and was available round the clock to serve us and she is the True Illustration of Customer Service.

When someone pay the Room rate, they expect good service and facilities. Few of these were missing and we need to get it corrected while staying. Nothing as a Complaint but few suggestions and advices were given by me to the staff to ensure the next customer in the same room should not face it.

hotel is good but overvalued and no parking space

no good parking space for cars , and costly than it’s worth

The service, location and the staff.

Some facilities need to be more professional like airport drop and Uber facilities.

location

hotel staff. not at all cooperative

nothing

centre chair was broken. complained but no one attended